Your colleague was extremely helpful and friendly. Anything I asked he found out the information I needed right away. First class service that will make me go back to shop in that store.
企業が回答しました
所在地
所在地を変更The Plaza 9, G74 1LW East Kilbride, Scotland, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The member of staff who served us plus the outstanding choice of cd's, dvd's. The member of staff was knowlagable, friendly without being over familiar, engaged in light hearted banter and was an abso... もっと見る
企業が回答しました
I ordered the Tracy Chapman 35th anniversary LP and was quoted 7/4/25 as the likely delivery date. I was pleased to say that I received an email on the 3rd April saying that it was available for colle... もっと見る
企業が回答しました
When I visited the store was unsure if HMV still done games, spoke with an assistant who stopped what she was doing to help me. She checked on line to see if itm was available and processed my purchas... もっと見る
企業が回答しました
企業情報
hmv (UK) - East Kilbride について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
The Plaza 9, G74 1LW, East Kilbride, Scotland, 英国
4.8
優良
164件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Items were in perfect condition and…
Items were in perfect condition and available to collect quickly
2025年12月29日
hmv (UK) - East Kilbride からの回答
Hi DB
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - East Kilbride からの回答
Hi Keith
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff in Shop were very helpful and…
Staff in Shop were very helpful and went out their way to solve the problem
2025年12月19日
hmv (UK) - East Kilbride からの回答
Hi Margaret
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - East Kilbride からの回答
Hi David,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
Successful Shopping Experience
I had lot's of questions and the staff were extremely helpful and nothing was a bother to them. It was a successful shopping experience.
I have since gone in several times and bought more products.
2025年12月11日
hmv (UK) - East Kilbride からの回答
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service staff were very helpfull…
Great service staff were very helpfull and helped me with my purchase 😀
2025年12月7日
hmv (UK) - East Kilbride からの回答
Hello Mary
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service…
Store didn't have the album I was looking for, the sales assistant ordered it for me to be delivered to my home . It arrived 2 days later. Great service
2025年12月3日
hmv (UK) - East Kilbride からの回答
Hi Lynn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon 🙂
Michelle
Customer Service Team
hmv.com
hmv (UK) - East Kilbride からの回答
Hello Margaret
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Helpful staff
2025年12月2日
hmv (UK) - East Kilbride からの回答
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent Service
Not in stock locally. Staff very friendly and helpful and arranged a home delivery
2025年12月1日
hmv (UK) - East Kilbride からの回答
Hi Christine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very friendly knowledgeable staff.
2025年11月9日
hmv (UK) - East Kilbride からの回答
Hi Mirav
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - East Kilbride からの回答
Hi Margaret,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff
2025年10月29日
hmv (UK) - East Kilbride からの回答
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick efficient service both in the…
Quick efficient service both in the shop and the delivery
2025年10月13日
hmv (UK) - East Kilbride からの回答
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service
Great service. Books came quickly and kept updated on progress . I’ll use again 👍
2025年9月24日
hmv (UK) - East Kilbride からの回答
Hi Joyce,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good service
2025年8月31日
hmv (UK) - East Kilbride からの回答
Hi Maureen.
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - East Kilbride からの回答
Hi Jackie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - East Kilbride からの回答
Hello Paige
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
That when you ask for assis
I have difficulty finding goods which I wish to purchase so I approached assistant at till gave her my list within minutes she had what was in stock then ordered rest on line goods delivered within few days excellent customer care
2025年7月30日
hmv (UK) - East Kilbride からの回答
Hi Agnes
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff extremely helpful
Staff extremely helpful, helped me make my purchase and order it. Always well stocked.
2025年7月29日
hmv (UK) - East Kilbride からの回答
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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