Your colleague was extremely helpful and friendly. Anything I asked he found out the information I needed right away. First class service that will make me go back to shop in that store.
企業が回答しました
所在地
所在地を変更The Plaza 9, G74 1LW East Kilbride, Scotland, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
The member of staff who served us plus the outstanding choice of cd's, dvd's. The member of staff was knowlagable, friendly without being over familiar, engaged in light hearted banter and was an abso... もっと見る
企業が回答しました
I ordered the Tracy Chapman 35th anniversary LP and was quoted 7/4/25 as the likely delivery date. I was pleased to say that I received an email on the 3rd April saying that it was available for colle... もっと見る
企業が回答しました
When I visited the store was unsure if HMV still done games, spoke with an assistant who stopped what she was doing to help me. She checked on line to see if itm was available and processed my purchas... もっと見る
企業が回答しました
企業情報
hmv (UK) - East Kilbride について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
The Plaza 9, G74 1LW, East Kilbride, Scotland, 英国
4.8
優良
164件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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hmv (UK) - East Kilbride からの回答
Hi Lindsay
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Cd I ordered was deliver quickly to my…
Cd I ordered was deliver quickly to my local shop and all went well.
2023年11月11日
hmv (UK) - East Kilbride からの回答
Hi Mr Moffat
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Paul who dealt with me on my visit was…
Paul who dealt with me on my visit was very helpful
2023年11月10日
hmv (UK) - East Kilbride からの回答
Hi Mrs Cooper
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful staff that's why I keep…
Very helpful staff that's why I keep going bk .they always go above and beyond to help anytime I'm looking for something they seem to find it .if not they order it for me thanks guys in EK good job .
2023年11月7日
hmv (UK) - East Kilbride からの回答
Hi Miss Fleming
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Pointless ordering click & collect
I ordered it to collect from store.
Pointless as I mistakingly presumed ad it was in stock in the branch I could have picked it up from store but instead had to wait 5 days to collect.
So I won't be doing that again.
CD was fine etc but just seemed liked a pointless option. I could have bought in store the day I went to check but couldn't cancel my order.
2023年11月3日
hmv (UK) - East Kilbride からの回答
Hi James,
We're sorry to hear of the delay with your order reaching your store; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
I am glad to hear that delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
hmv (UK) - East Kilbride からの回答
Hi Aqsa
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Friendly staff and great service
2023年10月31日
hmv (UK) - East Kilbride からの回答
Hi Jim
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Efficient,timely service
2023年10月28日
hmv (UK) - East Kilbride からの回答
Hi Margaret
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Absolutely amazing
Fast delivery, the dvd was in great shape and cover looks just like the picture
2023年9月11日
hmv (UK) - East Kilbride からの回答
Hi Sophie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - East Kilbride からの回答
Hi Sophie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
On line click and collect took too…
On line click and collect took too long. 5 days and late advising arrival on 5th day.
2023年9月1日
hmv (UK) - East Kilbride からの回答
Hi Carol
Thanks for leaving us a review, we’re sorry to hear of the delay with your order at the East Kilbride store though. Click & Collect orders are dispatched from our warehouse for online orders, and as such have a 2-5 working day delivery estimate, provided the item is in stock.
We're glad to see that you have received your item however and please let us know if we can assist with anything else.
Fast delivery and friendly staff
Ordered cd online and was ready for collection next day. Great website.
2023年8月3日
hmv (UK) - East Kilbride からの回答
Hi Shirlene
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service.
2023年7月23日
hmv (UK) - East Kilbride からの回答
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I find it difficult ordering online and…
I find it difficult ordering online and went into the store and the guys there ordered it for me nothing was a problem very polite and friendly
2023年7月25日
hmv (UK) - East Kilbride からの回答
Hi Sheila
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quality people Quality shop.
As a man who is in his mid sixtys & an avid music man who just purchased today' tickets at the ovo in Glasgow for Depeche Mode, 2024. & have tickets in December this year in Vancouver, with a few freinds I have been purchasing various Depeche Mode's 12"vinyl box sets with one on order. The staff in the East Kilbride store have been outstanding with no enquiry being a hassle Paul is a mountain of knowledge as so is Paul the other one & the other members of staff have been superb. As for the company HMV I have to take my hat off, if I had one, as I have a full head of hair. What With the pandemic, the recession & various other stumbling blocks 🚫 you guys have managed to keep your heads above the water. Thank God for the resurgence of vinyl. & if you left the EK. Plaza basically there would be nothing for me to visit. As I shop a lot in Glasgow, I prefare to spend my investments in East Kilbride though without HMV this would be difficult. Please keep up the good work 👏 a very satisfied customer. Steffan Teffren Templar Omazik. Well ✔️ done guy's.
2023年7月3日
hmv (UK) - East Kilbride からの回答
Hi Steffan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent staff so approachable very…
Excellent staff so approachable very good customer service. Very helpful. Would recommend to a friend
2023年7月5日
hmv (UK) - East Kilbride からの回答
Hi Caroline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Birthday gift When I visited the store was unsure if…
When I visited the store was unsure if HMV still done games, spoke with an assistant who stopped what she was doing to help me. She checked on line to see if itm was available and processed my purchase for delivery direct to store. All staff that I spoke with at cash desk while the assistant was processing my purchase where very interested in what I was buying and confirmed that delivery would only take a few days what was great. I would recommend this HMV store for their customer approach and helpfulness.
2023年6月22日
hmv (UK) - East Kilbride からの回答
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Always great service
2023年6月16日
hmv (UK) - East Kilbride からの回答
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - East Kilbride からの回答
Hi Shona
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
the album is pretty cool
2023年6月13日
hmv (UK) - East Kilbride からの回答
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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