Helpful staff in control of all they do without being pushy. Never not knowing what you are referring to in order to locate if a DVD is available for you to order.
所在地
所在地を変更84a Princes St, EH2 2ER Edinburgh, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
There is very friendly man who helped me to order a DVD before we left Edinburgh. He managed to make this happen for me. And I truly appreciate his efforts and kindness.
企業が回答しました
I didn't have to wait to be served. The staff had to do an internet search to respond to my query which was done quickly and efficiently. The order made, it was dealt with promptly and I was informed... もっと見る
企業が回答しました
I could order the item I wanted in store to be collected at a later date at a good price,and the person serving me was very helpful. I don't appreciate however always being asked after purchases to fi... もっと見る
企業が回答しました
企業情報
hmv (UK) - Edinburgh Princes Street について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
84a Princes St, EH2 2ER, Edinburgh, 英国
4.7
優良
307件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Edinburgh Princes Street からの回答
Hi Mr Burgess,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Preordered Deadpool and Wolverine DVD…
Preordered Deadpool and Wolverine DVD due to be released Nov 4th .
Received your email on the 3rd inviting me to collect on the 4th at HMV Princes Street Edinburgh .
It was ready and waiting for me in the morning .
Thankyou .
2024年11月8日
hmv (UK) - Edinburgh Princes Street からの回答
Hi Mrs
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly polite and very very helpful
Friendly polite and very very helpful. My order arrived the very next day.
2024年10月31日
hmv (UK) - Edinburgh Princes Street からの回答
Hi Carolann,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The service
2024年10月6日
hmv (UK) - Edinburgh Princes Street からの回答
Hi Paul,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Extremely helpful in store staff.
2024年9月30日
hmv (UK) - Edinburgh Princes Street からの回答
Hi Iain
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great place for music lovers
I was able to purchase the new album of Purple Disco Machine on the day of its release. I picked it up two days later at the shop. Friendly staff, great atmosphere, it put me I a good mood for the day!
2024年9月28日
hmv (UK) - Edinburgh Princes Street からの回答
Hi Mikael
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Magic the gathering at HMV
Helpful and knowledgeable staff and a good selection of new magic the gathering.
2024年10月2日
hmv (UK) - Edinburgh Princes Street からの回答
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great experience
Very easy process for pre-ordering with gift card in store. Staff member was great.
2024年10月2日
hmv (UK) - Edinburgh Princes Street からの回答
Hi James
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Amazing service
2024年9月23日
hmv (UK) - Edinburgh Princes Street からの回答
Hi Castor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Edinburgh Princes Street からの回答
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Edinburgh Princes Street からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service and friendly staff
2024年9月7日
hmv (UK) - Edinburgh Princes Street からの回答
Hello Charlie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Click and collect order
My order was delivered to the Princes Street, Edinburgh store for collection when I expected it to be.
The staff in the store were friendly and helpful when I turned up to collect.
2024年8月29日
hmv (UK) - Edinburgh Princes Street からの回答
Hi Griselda
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
HMV best experience ever.
Website easy to navigate and a wide choice of goods as always from HMV.
2024年8月27日
hmv (UK) - Edinburgh Princes Street からの回答
Hi Lorraine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Edinburgh Princes Street からの回答
Hi Mario
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It's a place I really enjoy shopping ing in
It's just a place I enjoy shopping in. They usually have a great playlist upstairs in the music section and I have picked up a few things on the basis of what I'd heard. I also enjoy browsing books, t-shirts and Blu-ray. The staff are friendly and knowledgeable.
2024年8月21日
hmv (UK) - Edinburgh Princes Street からの回答
Hello,
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Edinburgh Princes Street Store and the colleagues you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
hmv (UK) - Edinburgh Princes Street からの回答
Hi Stuart
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order online easy time collect
Easy to order online. Please staff in Edinburgh store where I collected.
2024年8月14日
hmv (UK) - Edinburgh Princes Street からの回答
Hi Anne
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Quick & easy shopping experience
Easy to order at HMV store & was able to pick it up at FOPP within a few days.
2024年7月30日
hmv (UK) - Edinburgh Princes Street からの回答
Hi Douglas
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Buying a game in store, on the website, to get it delivered…?
HMV. Somewhat flawed system in place that I personally encountered. I was given a gift card for Christmas, that I couldn’t use online so I thought of phoning up a store to see if they had anything I’d like available to buy but you have to pay to phone HMV locations. So, I rock up to the Edinburgh Princess’ street location on a whim and I’m told the game I’m interested in isn’t there (PS5 Release) because they don’t stock games anymore. So, I had to use my ‘in store’ gift card, to buy a game on the ‘HMV website’, in store so I could get it delivered to ‘my house’. Wow. That’s a lot of work for a product… guy on the counter was a gem though. CEO’s fix the company, yeh?
2024年8月2日
hmv (UK) - Edinburgh Princes Street からの回答
Hi Max
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. We do not currently stock any games in our stores unfortunately, we do hoever have a Ring & Reserve team you can call to check any stock in stores their number is 03333 230 667.
Best wishes
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