There is very friendly man who helped me to order a DVD before we left Edinburgh. He managed to make this happen for me. And I truly appreciate his efforts and kindness.
企業が回答しました
所在地
所在地を変更84a Princes St, EH2 2ER Edinburgh, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I didn't have to wait to be served. The staff had to do an internet search to respond to my query which was done quickly and efficiently. The order made, it was dealt with promptly and I was informed... もっと見る
企業が回答しました
I could order the item I wanted in store to be collected at a later date at a good price,and the person serving me was very helpful. I don't appreciate however always being asked after purchases to fi... もっと見る
企業が回答しました
My shopping experience for my granddaughter and grandson was excellent. A young lady in an Edinburgh store took charge of my granddaughters K-pop wish list and sourced everything on the list. What... もっと見る
企業が回答しました
企業情報
hmv (UK) - Edinburgh Princes Street について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
84a Princes St, EH2 2ER, Edinburgh, 英国
4.7
優良
306件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Edinburgh Princes Street からの回答
Hi AM
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Edinburgh Princes Street からの回答
Hi George
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly staff
There is very friendly man who helped me to order a DVD before we left Edinburgh. He managed to make this happen for me. And I truly appreciate his efforts and kindness.
2026年8月17日
hmv (UK) - Edinburgh Princes Street からの回答
Hi Mieke
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Edinburgh Princes Street からの回答
Hi,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick clear service
Online order arrived damaged in post, a replacement was organised quickly and efficiently
2026年8月9日
hmv (UK) - Edinburgh Princes Street からの回答
Hello Scott
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Edinburgh Princes Street からの回答
Hi Xander
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The DVDs I asked for were not in stock…
The DVDs I asked for were not in stock in store. They were quickly ordered and brought in in three days. Everyone knew what they were doing and were very helpful.
2026年8月3日
hmv (UK) - Edinburgh Princes Street からの回答
Hi Dilek
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordering up a dvd
I didn't have to wait to be served. The staff had to do an internet search to respond to my query which was done quickly and efficiently. The order made, it was dealt with promptly and I was informed when the item was ready to collect. A smooth, straightforward process, appreciated by the customer.
2026年7月31日
hmv (UK) - Edinburgh Princes Street からの回答
Hello Archie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I've used hmv for 40years buying cds
I've used hmv for 40years buying cds, vinyls and DVDs ,videos won't shop anywhere else
2026年7月18日
hmv (UK) - Edinburgh Princes Street からの回答
Hi Angela
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
alway good shopping experience
I apreciate how well organized your shops are. You sell good Quality Items and I enjoy shopping at your Stores or Online.
I collect Movies and Books. great!!
2026年7月12日
hmv (UK) - Edinburgh Princes Street からの回答
Hi henk
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My order
It was alright but my cd came cracked my dvd was fine though.However they did both work luckily.
2026年7月14日
hmv (UK) - Edinburgh Princes Street からの回答
Hi Layla
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
hmv (UK) - Edinburgh Princes Street からの回答
Hi Lynne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They were trusting enough to get in the…
They were trusting enough to get in the item that I was looking for in reasonable time and efficiently let me know when my order had arrived in store to collect
2026年7月3日
hmv (UK) - Edinburgh Princes Street からの回答
Hello Elizabeth
Thanks for taking the time to leave us a review!
We hope to earn those last stars from you soon ;-)
A great shop
A great shop with loads of great products and staff are always happy to help
2026年6月28日
自発的なレビュー
hmv (UK) - Edinburgh Princes Street からの回答
Hi Layla
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Edinburgh Princes St store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
hmv (UK) - Edinburgh Princes Street からの回答
Hi ChatWithTechSupport
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Edinburgh Princes Street からの回答
Hi Simon
Thanks for your review. We love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Always works for me.
I've never had any problems buying from HMV online or in shop. Prices are normally pretty good and I can normally get what I'm looking for. Just keep doing what you do as you have it running great!
2026年6月25日
hmv (UK) - Edinburgh Princes Street からの回答
Hi James,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
They let me know my dvd was going to be…
They let me know my dvd was going to be delaid on its release date, I eventually got it a week ago.
2026年6月19日
hmv (UK) - Edinburgh Princes Street からの回答
Hello Mr Kelly,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Edinburgh Princes Street からの回答
Hi patricia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Edinburgh Princes Street からの回答
Hi Antony
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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