I always use HMV when I want music or DVDs, I am happy to order anything that is not in store, it arrived quickly and happy with my purchase.
企業が回答しました
所在地
所在地を変更SU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE Exeter, GB
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レビュアーのコメントを見てみましょう
I had missed out on a new album release in my local store, so the staff member I spoke to suggested I order it online with him & have it delivered to my home. The order was processed, sent & deliver... もっと見る
企業が回答しました
Great service, knowledgeable customer service. The person who helped us was efficient and helpful. We ordered the DVD we were looking for and it turned up quickly. Hopefully all the packaging is recyc... もっと見る
企業が回答しました
The manager at the Exeter office had explained that we had just missed out on the last Marley model deck by a couple of hours, but assured us we would be able to have one within a few days and he was... もっと見る
企業が回答しました
企業情報
hmv (UK) - Exeter について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
SU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE, Exeter, 英国
4.7
優良
354件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Brilliant Easy online ordering simple click and…
Easy online ordering simple click and collect system and the person who served us at HMV Exeter was superb she went beyond with kindness and service, well done HMV
2026年2月12日
hmv (UK) - Exeter からの回答
Hi Allan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
XLOV album - Click and collect Exeter
I did a click and collect order and it was incredibly easy. They sent emails when my item was dispatched and when it was ready for collection in store. The staff in the HMV Exeter store were very friendly and welcoming.
2026年2月6日
hmv (UK) - Exeter からの回答
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I love the selection of films they have…
I love the selection of films they have and the easiness of finding them.
2026年2月5日
hmv (UK) - Exeter からの回答
Hello Spike
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Fast quick delivery of c.ds I wanted
Fast quick delivery of c.ds I wanted, had the cd in stock
2026年2月3日
hmv (UK) - Exeter からの回答
Hi Cherie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Love hmv always good selection of uhd…
Love hmv always good selection of uhd movies to chose from! Also great selection of vinyl lovely helpful staff especially jasmine could spend hours in here
2026年1月31日
自発的なレビュー
hmv (UK) - Exeter からの回答
Hi Sam,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Happy!
Really easy purchase - goods arrived quickly and super easy to collect - if you can't find it in store makes good sense to order online. Will happily do so again.
2026年1月26日
hmv (UK) - Exeter からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
All good
Open until 6. Easy to pick up in store. All good.
The user experience on the website was a little clunky but navigable.
2026年1月23日
hmv (UK) - Exeter からの回答
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent and quick service
Excellent and quick service. Ordering and payment were very easy.
2026年1月21日
hmv (UK) - Exeter からの回答
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Dan in the Music Department of HMV…
Dan in the Music Department of HMV Exeter was incredibly helpful sorting a dvd of Verdi’s Requiem for us…many thanks!!
2026年1月21日
hmv (UK) - Exeter からの回答
Hi Amanda,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My order was delivered only within a…
My order was delivered only within a few days of ordering which was great and got here in time for my daughter's 18th Birthday 😁 Thanks HMV.
2026年1月18日
hmv (UK) - Exeter からの回答
Hi Maxine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
click and collect picture
click and collect picture, the picture was as described, funny thing about click and collect, which was for free, I noticed that HMV sent the item via parcel post to my HMV store so I guess they could have sent it to me for free via the same medium and not charged me either..... fuzzy logic but there you are !
2026年1月11日
hmv (UK) - Exeter からの回答
Hi Woody
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Great service in the shop
Great service in the shop. Didn't have the album I wanted so posted it to my address. Arrived as described. Brilliant
2026年1月20日
hmv (UK) - Exeter からの回答
Hi John,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were very helpful
2026年1月16日
hmv (UK) - Exeter からの回答
Hi Alan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Return to sender...
I returned a CD bought online to your Exeter store, got a refund, no fuss no hassle. Easier than the postal option.
2026年1月15日
hmv (UK) - Exeter からの回答
Hi Mr S
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A very professional company
Arrived exactly on the promised day and at a keen price compared to other sellers too. Plus when you pre-order and a date is given if the film studio alter that date hmv keep you informed.
2026年1月16日
hmv (UK) - Exeter からの回答
Hi there,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
For the third time the purchase of the…
For the third time the purchase of the album Quadrophenia jumps on track 4, side 1. Whilst it’s not the problem of the store my having to return to exchange is arduous with many miles travel to reach Exeter. My third email of complaint has been ignored which I kind of understand as I must be getting boring. Now need to get a refund as it’s obvious there’s an issue with the batch.
2026年1月17日
hmv (UK) - Exeter からの回答
Hi Kevin
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further as we have been unable to fin any contact under this order number. Regards
The staff were really helpful
The staff were really helpful, nothing was too much trouble. Excellent customer service.
2026年1月15日
hmv (UK) - Exeter からの回答
Hi Mark,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Exeter からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Exeter からの回答
Hi Linda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were extremely well…
The staff were extremely well knowledgeable and kind to me when looking for the pros and cons of an item
2026年1月13日
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