My stranger things box set arrived with a dent in the side which may seem petty to some but to a collector and for the price I paid it's pretty upsetting, the packaging was abysmal. Don't think I'll b... もっと見る
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所在地
所在地を変更Unit 210, Intu Potteries, The Potteries Shopping Centre, ST11PS Stoke On Trent, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Have been purchasing K-pop for my teenage granddaughter for a while now. Staff always helpful and knowledgeable about my purchases. As a 60 year old grandparent who didn’t even know what K-pop meant t... もっと見る
企業が回答しました
The guy who served us was ace - William .M I believe his name was. Spent time helping us choose and order online in shop as they were sold out. Had it delivered to the house and was an overall nice g... もっと見る
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I was unsure if a discontinued film from 20+years ago was available. The member of staff identified the item and confirmed that it had been rereleased on DVD. Ordered via click+collect, no problem. Al... もっと見る
企業が回答しました
企業情報
hmv (UK) - Hanley について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 210, Intu Potteries, The Potteries Shopping Centre, ST11PS, Stoke On Trent, 英国
4.7
優良
206件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful staff; smooth order
I ordered a recently released vinyl from my local HMV here in Hanley. The staff were very helpful and the order went smoothly.
2025年2月26日
hmv (UK) - Hanley からの回答
Hi Catherine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Hanley からの回答
Hello Craig
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff all pleasant polite and helpful
Staff all pleasant polite and helpful. Explained the stages re receipt of delivery.
2025年2月9日
hmv (UK) - Hanley からの回答
Hello caroline
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
HMV HANLEY BRANCH EXPERIENCE
Many of the staff there at the hanley branch are friendly enough and helpfull but there seems to be a lack of dvd music artists concerts
2025年1月28日
hmv (UK) - Hanley からの回答
Hello Nick
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Great shop
I asked for a certain cd which was not in the shop. They ordered it for me and I collected it two days later. Brilliant shop and fast service.
2025年1月9日
hmv (UK) - Hanley からの回答
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Universal Monsters Deluxe Action Figure
Item arrived promptly into store for pickup and was in pristine condition. Fabulous item and service delivered. Staff in Hanley branch, Stoke-on-Trent were incredible, helpful and friendly
2025年1月5日
hmv (UK) - Hanley からの回答
Hi Kevin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered a cd for click and collect and…
Ordered a cd for click and collect and was pleasantly surprised at the speed of service considering it was the week before Christmas.
No trouble collecting in store either, staff quickly found the order and scanned easily.
Smooth CX
2024年12月27日
hmv (UK) - Hanley からの回答
Hello Richard
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I always have a pleasant shopping…
I always have a pleasant shopping experience when I visit HMV
2024年12月17日
hmv (UK) - Hanley からの回答
Hi Jason
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Hanley からの回答
Hi Tinsel
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Hanley からの回答
Hi kerry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
helpful staff& quick delivery!!
2024年12月13日
hmv (UK) - Hanley からの回答
Thanks Loly and see you soon in hmv Hanley!
Still haven’t received all of my order
2024年12月15日
hmv (UK) - Hanley からの回答
Dear Customer
Thank you for taking the time to leave us a review. Please be advised that whilst we aim to dispatch our orders within 24 hours, there can be occasions where this is not possible and due to the increased volumes of orders that we are receiving at present, this has unfortunately caused a delay to our usual dispatch times. Please accept our apologies for any disappointment that this delay may have caused and I would like to confirm the item has now been dispatched and is on it's way.
Staff in store were a great help in…
Staff in store were a great help in aiding me to order this product and it came within the time scale said will definitely use this again.
2024年12月14日
hmv (UK) - Hanley からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Hanley からの回答
Hi Michelle
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great offers made it easy to get Great Blu ray
Great offers made it easy to order 2 blu rays for viewing over Christmas.
2024年12月8日
hmv (UK) - Hanley からの回答
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The Dvd wanted did not seem to be…
The Dvd wanted did not seem to be available in store so helpful member of staff searched in backroom but still not found. He offered the ordering service which i accepted. I was kept informed during the interim period & then when it was now available in store. Very good.
2024年12月9日
hmv (UK) - Hanley からの回答
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff are helpful and asked if id…
The staff are helpful and asked if id found eveything I needed
2024年11月24日
hmv (UK) - Hanley からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff where very helpful with receiving…
Staff where very helpful with receiving CD
I would shop at HMV again
2024年12月5日
hmv (UK) - Hanley からの回答
Hi Sandra
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Thanks for the excellent service…
Thanks for the excellent service received goods to day thank you.
2024年12月7日
hmv (UK) - Hanley からの回答
Hello Paul
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Brilliant service
Brilliant service very helpful also friendly staff awesome love the store too
2024年12月7日
hmv (UK) - Hanley からの回答
Hi Trent
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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