My stranger things box set arrived with a dent in the side which may seem petty to some but to a collector and for the price I paid it's pretty upsetting, the packaging was abysmal. Don't think I'll b... もっと見る
企業が回答しました
所在地
所在地を変更Unit 210, Intu Potteries, The Potteries Shopping Centre, ST11PS Stoke On Trent, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Have been purchasing K-pop for my teenage granddaughter for a while now. Staff always helpful and knowledgeable about my purchases. As a 60 year old grandparent who didn’t even know what K-pop meant t... もっと見る
企業が回答しました
The guy who served us was ace - William .M I believe his name was. Spent time helping us choose and order online in shop as they were sold out. Had it delivered to the house and was an overall nice g... もっと見る
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I was unsure if a discontinued film from 20+years ago was available. The member of staff identified the item and confirmed that it had been rereleased on DVD. Ordered via click+collect, no problem. Al... もっと見る
企業が回答しました
企業情報
hmv (UK) - Hanley について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 210, Intu Potteries, The Potteries Shopping Centre, ST11PS, Stoke On Trent, 英国
4.7
優良
207件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Hanley からの回答
Hi Ed
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Customer Service
The store assistant Jess was very helpful & made the ordering process & collection in-store straightforward.
2024年11月16日
hmv (UK) - Hanley からの回答
Hello paul
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
It was a great experience shopping at hmv
I found the shop staff friendly and helpful which I always have.
2024年11月21日
hmv (UK) - Hanley からの回答
Hi Ronny
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Hanley からの回答
Hi Christine,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service.
HMV staff member really helpful.
Product arrived within 2-3 days, as advised.
Will use again, as cheaper than Cuŕrys and Amazon.
2024年11月18日
hmv (UK) - Hanley からの回答
Hi Hux
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I ordered the DVD online and got free…
I ordered the DVD online and got free postage with 50% off the price of the disc using the delivery to store option, where I was promptly served by a friendly member of staff. Highly recommended!
2024年11月18日
hmv (UK) - Hanley からの回答
Hi Martin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Popped in store to purchase an LP
Popped in store to purchase an LP. The one I wanted was not in stock, so a very kind staff member told me about ordering it and getting it delivered so that's what we did!
2024年11月9日
hmv (UK) - Hanley からの回答
Hi Jodi,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered in store.Really helpful…
Ordered in store.Really helpful assistant.Package arrived when stated.Brilliant.
2024年11月15日
hmv (UK) - Hanley からの回答
Hi Jill
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Thanks.
'Your' web site is easy to use, even for us technophobes! 'You' get items to me very quickly and in perfect condition. The prices are affordable. I am regularly informed of interesting releases. Thank you.
2024年11月7日
hmv (UK) - Hanley からの回答
Hello Jennifer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great staff who know what they are…
Great staff who know what they are doing - very professional.
2024年11月5日
hmv (UK) - Hanley からの回答
Hi Royden
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Always receive a great service from HMV
2024年10月29日
hmv (UK) - Hanley からの回答
Hi Matthew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
1st class service
I ordered a CD from HMV on Thursday afternoon and it was delivered to the store on Saturday morning, shame I didn't check my emails, so I picked it up on Monday afternoon. Good service and the staff at Hanley Stoke on Trent are always helpful and friendly. Thanks to them and HMV.
2024年10月31日
hmv (UK) - Hanley からの回答
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
⭐️⭐️⭐️⭐️⭐️
Didn’t have exactly what I was after in the Hanley store but I was able to order it there and then and have it delivered to home at no extra cost. Friendly and efficient service instore and prompt delivery, with full tracking, within a couple of days 👍🏻
2024年10月27日
hmv (UK) - Hanley からの回答
Hi Kay
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Hanley からの回答
Hello Andrew
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
great service very helofull
2024年10月17日
hmv (UK) - Hanley からの回答
Hi Adam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Box set DVDs
All straight forward, I was kept informed. Shop assistant at my HMV store was very nice and helpful.
2024年10月8日
hmv (UK) - Hanley からの回答
Hi Suzanne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff at the Hanley store are always helpful…
The staff at the Hanley store are always helpful. I think that the layout and choice is better than the Manchester store!
2024年10月9日
hmv (UK) - Hanley からの回答
Hi Philip
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The tshirt I brought came in a…
The tshirt I brought came in a cardboard box ,it was screwed up inside I've had it hanging all week then ironed it and it's still creased. It's a gift for my sons birthday, so my first hmv order online has not been good .
2024年9月21日
hmv (UK) - Hanley からの回答
Hi Lindsay
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
The staff helped me find what I wanted…
The staff helped me find what I wanted and processed an order for me ensuring I got value for money, great service would definitely recommend HMV 🙂
2024年9月10日
hmv (UK) - Hanley からの回答
Hi Andy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Hanley からの回答
Hi Laura
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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