The members of staff were very knowledgeable and keen to help and the interaction was first class regarding the film I wanted to purchase.
企業が回答しました
所在地
所在地を変更Unit 27-28, Harvey Centre, CM20 1XS Harlow, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We were assisted by a wonderful young woman who helped both me and my mum who were clueless about vinyls. And not only had she assisted us in finding the vinyl in literal seconds but even went the ext... もっと見る
企業が回答しました
I had a great experience at HMV. The staff were friendly and helpful, and the store had a wide range of music, films, and merchandise to choose from. Everything was well organised, which made it easy... もっと見る
企業が回答しました
Staff in store were impeccable and a credit to the company, outstanding knowledge of the product I wanted to purchase and the ordering was so easy. The two young ladies showed such a good attitude w... もっと見る
企業が回答しました
企業情報
hmv (UK) - Harlow について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 27-28, Harvey Centre, CM20 1XS, Harlow, 英国
4.7
優良
188件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I had a great experience at HMV
I had a great experience at HMV. The staff were friendly and helpful, and the store had a wide range of music, films, and merchandise to choose from. Everything was well organised, which made it easy and enjoyable to browse. I especially liked the atmosphere — it felt welcoming and nostalgic. I’ll definitely be visiting again!
2026年1月15日
hmv (UK) - Harlow からの回答
Hi Finlay
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff
Helpful staff! Ordered what I wanted and was all efficiently done with regular emails to update me.
2026年1月11日
hmv (UK) - Harlow からの回答
Hello Nicole
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great store, loads of choice
Good selection of products, easy on line ordering for collection in store. Helpful friendly staff. An all round great shopping experience every visit. Thank you.
2026年2月6日
hmv (UK) - Harlow からの回答
Hi Mrs Clarke
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Yeah helpful friendly staff I am happy…
Yeah helpful friendly staff I am happy with my purchase and the service thank
2026年1月26日
hmv (UK) - Harlow からの回答
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
HMV review
I went in to pick up a click and collect order (witch was made really easy to do on their website) and the lady at the till made it easy and simple.
2026年1月25日
hmv (UK) - Harlow からの回答
Hi Michael,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Harlow からの回答
Hi Steve
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Harlow からの回答
Hi Linda,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Faulty vinyl
My vinyl purchase was faulty as was the replacement, but the staff were very helpful in sorting it out.
2026年1月23日
hmv (UK) - Harlow からの回答
Hello Mr
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Harlow からの回答
Hi Valerie,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
changed a vinyl record
Staff in the shop were friendly and helpful. My wife had bought a Jimi Hendrix album as a Christmas present but it wasn't the one I wanted so I changed it
2026年1月18日
hmv (UK) - Harlow からの回答
Hi Peter
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Harlow store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
hmv (UK) - Harlow からの回答
Hello Andrew,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Harlow からの回答
Hi Marion
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent customer service
Very helpful sales assistant at the Harlow store. LP was out of stock but managed to order it before the deadline for Xmas.
2025年12月17日
hmv (UK) - Harlow からの回答
Hi there,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Great sellers
2025年12月6日
hmv (UK) - Harlow からの回答
Hi Miriam,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick and easy to order and collect.
2025年12月31日
hmv (UK) - Harlow からの回答
Hi JANET
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Harlow からの回答
Hello Julie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff are very knowledgeable in the…
The staff are very knowledgeable in the products they sell, especially the guy who has been working in there for years. They are also friendly & professional.
2025年12月9日
hmv (UK) - Harlow からの回答
Hi Laura
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Harlow store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
hmv (UK) - Harlow からの回答
We love this, so thank for shopping with us at hmv and have a Merry Christmas!
Service from Ruby was brilliant when I…
Service from Ruby was brilliant when I actually got to the till, although there was another server who after finishing serving someone else just completely ignored me as I stepped forward for my turn, I accept she could have still been busy doing something but a little acknowledgement would have gone a long way, if I was paying for something rather than collecting a click and collect I would have just left it on the till and walked
2025年12月6日
hmv (UK) - Harlow からの回答
Hi Paul
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
hmv (UK) - Harlow からの回答
Hi Allison
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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