The members of staff were very knowledgeable and keen to help and the interaction was first class regarding the film I wanted to purchase.
企業が回答しました
所在地
所在地を変更Unit 27-28, Harvey Centre, CM20 1XS Harlow, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We were assisted by a wonderful young woman who helped both me and my mum who were clueless about vinyls. And not only had she assisted us in finding the vinyl in literal seconds but even went the ext... もっと見る
企業が回答しました
I had a great experience at HMV. The staff were friendly and helpful, and the store had a wide range of music, films, and merchandise to choose from. Everything was well organised, which made it easy... もっと見る
企業が回答しました
Staff in store were impeccable and a credit to the company, outstanding knowledge of the product I wanted to purchase and the ordering was so easy. The two young ladies showed such a good attitude w... もっと見る
企業が回答しました
企業情報
hmv (UK) - Harlow について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 27-28, Harvey Centre, CM20 1XS, Harlow, 英国
4.7
優良
188件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff member was so chatty and so…
The staff member was so chatty and so helpful. Very pleasant experience.
2025年11月23日
hmv (UK) - Harlow からの回答
Hello Tracy,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff in HMV are always very…
The staff in HMV are always very helpful and s credit to your organisation.
2025年11月22日
hmv (UK) - Harlow からの回答
Hi SCOTT
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Harlow store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Great customer service from the man and…
Great customer service from the man and young lady. Very informative to my query and friendly.
2025年11月21日
hmv (UK) - Harlow からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff.
Really helpful staff, accommodating and communicated every step of my order along the way.
2025年11月12日
hmv (UK) - Harlow からの回答
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Harlow からの回答
Hi Fred
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to do and friendly staff on collection
Easy to do keep up to date and friendly staff on collection
2025年10月24日
hmv (UK) - Harlow からの回答
Hi Tracy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Use this location frequently.
Use this location frequently.
If I can’t find an item I need or it isn’t in stock, the Staff are so friendly and helpful always.
The member of Staff ordered what wasn’t in store, all went smoothly and the order arrived in store for me to collect all within 3 days.
Can’t praise enough.
2025年10月30日
hmv (UK) - Harlow からの回答
Hi Melanie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV Harlow
Good selection of items and a great service. Helped to find specific items and advise if stock availability.
2025年10月17日
hmv (UK) - Harlow からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Dvd collection
Very easy and straightforward experience. Helpful staff and email instructions easy to understand.
2025年10月12日
hmv (UK) - Harlow からの回答
Hello Neil
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very nice polite service when we made…
Very nice polite service when we made our order, upon collection a different young lad who was again very nice. Our order was a gift and it was a perfect service without any problems ordering. Thank you for lovely service Harlow 👍
2025年10月7日
hmv (UK) - Harlow からの回答
Hello Gail
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
hmv (UK) - Harlow からの回答
Hi Duncan
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Easy to find titles and smooth ordering route
Easy to find titles. Easy to order and was about 50p more but knowing HMV from the past I wanted to go with a trusted name.
2025年9月22日
hmv (UK) - Harlow からの回答
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Harlow からの回答
Hello jean
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Harlow からの回答
Hi Tara
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order
Easy to order, the t shirt was great quality. True to size, was ready to collect on time too
2025年8月25日
hmv (UK) - Harlow からの回答
Hi Wendy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Strange to take 6 days for click and…
Strange to take 6 days for click and collect item to be available when, according to Web site, product was in stock in store.
2025年8月9日
hmv (UK) - Harlow からの回答
Hi Terry
Thank you for taking the time to leave us a review. Apologies for any confusion. Please be advised Click & Collect orders are sent from our warehouse to the chosen store. We do have a Ring & Reserve service who can reserve items that are in stock in store for you to collect within 3 days, they can be reached on 03333 230 667. Regards.
hmv (UK) - Harlow からの回答
Hi Carlos
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Use it or lose it.
Mark who served me was polite, courteous and very knowledgeable about his work.
2025年6月27日
hmv (UK) - Harlow からの回答
Hi Steve
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My DVD was ordered and delivered…
My DVD was ordered and delivered promptly. The handover instore was frictionless.
2025年6月21日
hmv (UK) - Harlow からの回答
Hi Bishops
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great customer service from Nicki & Shelley
I had a pre-ordered The Foreigner Blu-ray and it was delivered to the wrong store (which was my fault) and it would have been easier to cancel and reorder but the the staff at the Harlow branch, Nicki & Shelley went above and beyond to get it re-delivered for pick up.
Thank you very much ladies
2025年5月19日
自発的なレビュー
hmv (UK) - Harlow からの回答
Hi Martin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。