We were assisted by a wonderful young woman who helped both me and my mum who were clueless about vinyls. And not only had she assisted us in finding the vinyl in literal seconds but even went the ext... もっと見る
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所在地
所在地を変更Unit 27-28, Harvey Centre, CM20 1XS Harlow, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
I had a great experience at HMV. The staff were friendly and helpful, and the store had a wide range of music, films, and merchandise to choose from. Everything was well organised, which made it easy... もっと見る
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Being able to order in advance of release date. Your staff are extremely well informed about any questions that I ask about. It is also nice to talk to staff who are polite and helpful. The album/DVD... もっと見る
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Staff in store were impeccable and a credit to the company, outstanding knowledge of the product I wanted to purchase and the ordering was so easy. The two young ladies showed such a good attitude w... もっと見る
企業が回答しました
企業情報
hmv (UK) - Harlow について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 27-28, Harvey Centre, CM20 1XS, Harlow, 英国
4.7
優良
190件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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hmv (UK) - Harlow からの回答
Hi Alan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Harlow からの回答
Hi gary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The people there were very helpful and…
The people there were very helpful and very polite
2024年6月20日
hmv (UK) - Harlow からの回答
Hi Ben
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Harlow からの回答
Hi Fiona
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Harlow からの回答
Hi Mandy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
THE COLLEAGUES AT THE HARLOW STORE …
THE COLLEAGUES AT THE HARLOW STORE ARE VERY HELPFUL , THEY TAKE TIME TO LISTEN TO ME EVEN THOUGH I HAVE PARKINSONS AND SPEAKING IS EXTREMELY CHALLANGING FOR ME
2024年5月3日
hmv (UK) - Harlow からの回答
Hi Mr dennis
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Harlow からの回答
Hi Lynne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Harlow からの回答
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very easy to order online
Very easy to order online, very quick delivery, well packed.
Great Service and kept me informed.
Dennis
2024年4月16日
hmv (UK) - Harlow からの回答
Hi Dennis
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent
Really pleased with my order, had items in stock at a great price. Was able to do a click and collect to keep postage cost down too. Very friendly service at collection store.
2024年4月5日
hmv (UK) - Harlow からの回答
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Rolling Stones LiveBeing able to order in advance of…
Being able to order in advance of release date. Your staff are extremely well informed about any questions that I ask about. It is also nice to talk to staff who are polite and helpful. The album/DVD The Rolling Stones Live at The Wiltern was an absolute delight to watch and listen to. Keep doing what you are doing HMV it is so nice to have such an excellent choice of music and films and so close to home.
2024年3月14日
hmv (UK) - Harlow からの回答
Hi Andrew
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
very helpful staff who know there stuff
2024年3月20日
hmv (UK) - Harlow からの回答
Hello William
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Said available in store & they said wasn't
Checked online and it said one CD in store, made special journey and then they said didn't have it, checked again when returned home and still showing as having in stock (and since). Had to order online which took 4 days to deliver to store and had to make another journey - original item still showing in stock, so what's the point in checking in in store??
2024年3月8日
hmv (UK) - Harlow からの回答
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear the item you required was out of stock in our store, apologies for any inconvenience caused.
The website does advise that you contact our Ring & Reserve Team on 03333 230 667 to check stock and reserve a copy to collect to prevent a wasted trip.
Kind regards.
Great service thank you very jch
From the help with booking my order and delivery on the date and time stated service was excellent.
2024年2月28日
hmv (UK) - Harlow からの回答
Hi Daphne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service very helpful
2024年2月28日
hmv (UK) - Harlow からの回答
Hi Malcolm
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Harlow からの回答
Hi Simon
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Conflicting information
Ordered a box set through the ordering service in branch. When it came it was damaged I tried to return it back to the branch where I ordered it. I was told I couldn’t return there it had to be returned via online. When I contacted the online I was told that I could actually return it to a branch. In the end i returned it via online. Will think twice about ordering from HMV in the future.
2024年2月15日
hmv (UK) - Harlow からの回答
Hello John
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
hmv (UK) - Harlow からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Gift For Partner
The item I wanted to purchase was out of stock but I was able to order it straight away and it was delivered into my local HMV (for collection) within a few days. The service I received was both polite and efficient and I fully intend to shop in this store again.
2024年1月14日
hmv (UK) - Harlow からの回答
Hi Medina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Serious film man.
As a film lover, going to HMV is my ultimate treat and having chats with all the friendly staff makes it all the more special for me so thank you all very much. All of you who work at HMV in Harlow, are all so kind, helpful and knowledgeable.
2024年1月20日
hmv (UK) - Harlow からの回答
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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