We were assisted by a wonderful young woman who helped both me and my mum who were clueless about vinyls. And not only had she assisted us in finding the vinyl in literal seconds but even went the ext... もっと見る
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所在地
所在地を変更Unit 27-28, Harvey Centre, CM20 1XS Harlow, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
I had a great experience at HMV. The staff were friendly and helpful, and the store had a wide range of music, films, and merchandise to choose from. Everything was well organised, which made it easy... もっと見る
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Being able to order in advance of release date. Your staff are extremely well informed about any questions that I ask about. It is also nice to talk to staff who are polite and helpful. The album/DVD... もっと見る
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Staff in store were impeccable and a credit to the company, outstanding knowledge of the product I wanted to purchase and the ordering was so easy. The two young ladies showed such a good attitude w... もっと見る
企業が回答しました
企業情報
hmv (UK) - Harlow について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 27-28, Harvey Centre, CM20 1XS, Harlow, 英国
4.7
優良
190件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff in the Harlow branch are alway…
Staff in the Harlow branch are alway friendly and very helpful.
2023年12月24日
hmv (UK) - Harlow からの回答
Hi,
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Hanley store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments.
Thanks so much and we hope to see you again soon :-)
Easy collection & helpful staff.
2023年12月26日
hmv (UK) - Harlow からの回答
Hi Graham,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Polite and efficient staff
I was served by a polite and efficient member of staff who was genuinely interested in my purchase.
2023年12月13日
hmv (UK) - Harlow からの回答
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordering vinyl
Staff were polite and helpful. Ordered a vinyl record which came very quickly. Not sure of the condition yet, as it is a present for my daughter.
2023年12月11日
hmv (UK) - Harlow からの回答
Hi Susan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
STROPPY UNHELPFUL woman at till
STROPPY UNHELPFUL woman at till. Rude to the point of my nearly walking out. Left store WITHOUT buying anything else (long list of xmas presents) as I REFUSE to spend money in that particular store whilst there is a chance I might be offended by her again!!! What a shame HMV see fit to employ people such as this when there are so many poor, nicer people - desperate for employment!
2023年12月12日
hmv (UK) - Harlow からの回答
Hi Joanne
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
hmv (UK) - Harlow からの回答
Hi Mark
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Straff really helpful and polite
Staff really helpful and polite. Ordered a cd which I didnt think I would be able to
2023年11月30日
hmv (UK) - Harlow からの回答
Hello Ann
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Harlow からの回答
Hi Philip
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service as always
Excellent service as always, staff are so friendly it makes it a pleasure to go in Store in Harlow and shop with my kids.
2023年11月24日
hmv (UK) - Harlow からの回答
Hi Kendall
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Harlow からの回答
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Harlow からの回答
Hi Grant
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Great service I ordered a vinyl 7” record of Now and Then. I got great communications and went and picked up the record from Harlow HMV with no problem.
2023年11月9日
hmv (UK) - Harlow からの回答
Hi Jennifer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Arrived quickly and was great quality
Arrived quickly and was great quality. Absolutely no complaints :vD
2023年11月3日
hmv (UK) - Harlow からの回答
Hi AJ
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very officiant and on time
2023年11月6日
hmv (UK) - Harlow からの回答
Hi Harry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Harlow からの回答
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Harlow からの回答
Hi Chell
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very happy
Very easy to click and collect from my local store. Product was good value for money.
2023年10月5日
hmv (UK) - Harlow からの回答
Hi DN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Welcoming and helpful
Didn’t have the film I wanted in store but the lady asked if I needed help she looked for it and said they can order it in she was welcoming and king and it came within 3 days when picking up the man was kind and welcoming also
2023年10月2日
hmv (UK) - Harlow からの回答
Hi Heather
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff
2023年10月5日
hmv (UK) - Harlow からの回答
Hello C
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordering was very easy I like the texts…well done HMV
Ordering was very easy I like the texts telling me how my order was progressing excellent service
2023年9月23日
hmv (UK) - Harlow からの回答
Hi Steve
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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