The assistant behind the counter was very helpful and pleasant when I ordered a DVD recently. With so many self service tills and ordering from the Internet, it makes a nice change to speak to a huma... もっと見る
企業が回答しました
所在地
所在地を変更Unit TS4, Town Square, Priory Meadow, TN34 1PH Hastings, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Service good, as per usual, but I get a little irritated by every company I deal with asking for a review, every time I buy anything from them. I may be a 'little' old school, but I've always thought... もっと見る
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Always have a positive experience with HMV, whether that's online, or in the shop itself :) I have been shopping there for many, many years, and will continue to do for many years to come. Hastings... もっと見る
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Your staff in your Hastings branch were very helpful and personable as they always are It's always nice to visit HMV when we are in town.Is there any news to the reopening of your Eastbourne store bec... もっと見る
企業が回答しました
企業情報
hmv (UK) - Hastings について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit TS4, Town Square, Priory Meadow, TN34 1PH, Hastings, 英国
4.8
優良
223件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Hastings からの回答
Hello Keith
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
hmv (UK) - Hastings からの回答
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Waste of time
Waste of time! Firstly they hardly stock anything in store. Then went online, ordered on the 5th March for my son’s birthday. Charged me for all the items, and have now refunded me today, for two items!! So he didn’t get all he’s presents, and now he’s not getting them at all. Maybe if you don’t have stock; then remove from your website, and don’t charge people!
Yet they still have the items in stock online?! What is going on HMV?
2025年3月14日
hmv (UK) - Hastings からの回答
Hi Kay
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
hmv (UK) - Hastings からの回答
Hello Katie
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
A seamless transactin
2025年2月26日
hmv (UK) - Hastings からの回答
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Prompt and satisfactory customer…
Prompt and satisfactory customer service, easy online ordering , useful and free collection service .
2025年2月26日
hmv (UK) - Hastings からの回答
Hi Lydia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
So lovely a joy to shop staff very…
So lovely a joy to shop staff very attentive and nothing to much to ask
2024年12月30日
hmv (UK) - Hastings からの回答
Hi Pauline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
No dramas ordering/click and collect service.
Easy to order and collect in store. Friendly staff who were helpful and knowledgeable and good email correspondences about my order. Great service, would recommend.
2025年1月11日
hmv (UK) - Hastings からの回答
Hello MR
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Hastings からの回答
Hello Christopher
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Prompt delivery & polite staff
2024年12月30日
hmv (UK) - Hastings からの回答
Hi Jacqueline
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick and easy
2024年12月31日
hmv (UK) - Hastings からの回答
Hello Jo
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
This is a review about the delivery of purchase rather than the albums purchased
Relatively, cheapest price for the goods I purchased (But it is still too expensive to buy vinyl).
I asked for my purchase to be delivered to a nearby shop thinking that it would make it easier and quicker to receive, unfortunately, despite being emailed to say the goods have been dispached, it still took several days before they arrived. Sadly, they arrived after boxing day, which was annoying.
However, the vinyls I was after were available in the shop, so bought a second set of vinyls and returned the ones that was waiting to collect from the start, so that I could give as presents.
The staff at the shop were so helpful in facilitating this workaround, so it all ended up working out.
2024年12月30日
hmv (UK) - Hastings からの回答
Hello Gabriel
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Lucy and Louisa!
Every time I go in to Hastings HMV, Lucy and Louisa are amazing and so lovely. They helped me with every question I had and gave me the best deals.
2024年12月28日
hmv (UK) - Hastings からの回答
Hello Differ
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Hastings store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
HMV HASTINGS
All staff were exceptionally helpful as well as friendly,kind and helpful. Keep up the good work team HMV Hastings!
2024年12月30日
hmv (UK) - Hastings からの回答
Hi Matthew
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Hastings store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Easy to order online for pick up in…
Easy to order online for pick up in local store. Great service recieved. Thankyou
2024年12月26日
hmv (UK) - Hastings からの回答
Hi Tracey
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Simple straight forward shopping online hassle free pick up in store thanks
Simple straight forward shopping online with good prices and pick up in store thanks
2024年12月29日
hmv (UK) - Hastings からの回答
Hi Stuart
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Hastings からの回答
Hi MissDianePreston
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Hastings からの回答
Brilliant to read, thank you Mel and merry christmas from everyone at hmv!
hmv (UK) - Hastings からの回答
Hi Rob
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Fast effient service had my linkin park…
Fast effient service had my linkin park album on time thankyou protected well
2024年11月20日
hmv (UK) - Hastings からの回答
Hi Pat
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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