The assistant behind the counter was very helpful and pleasant when I ordered a DVD recently. With so many self service tills and ordering from the Internet, it makes a nice change to speak to a huma... もっと見る
企業が回答しました
所在地
所在地を変更Unit TS4, Town Square, Priory Meadow, TN34 1PH Hastings, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Service good, as per usual, but I get a little irritated by every company I deal with asking for a review, every time I buy anything from them. I may be a 'little' old school, but I've always thought... もっと見る
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Always have a positive experience with HMV, whether that's online, or in the shop itself :) I have been shopping there for many, many years, and will continue to do for many years to come. Hastings... もっと見る
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Your staff in your Hastings branch were very helpful and personable as they always are It's always nice to visit HMV when we are in town.Is there any news to the reopening of your Eastbourne store bec... もっと見る
企業が回答しました
企業情報
hmv (UK) - Hastings について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit TS4, Town Square, Priory Meadow, TN34 1PH, Hastings, 英国
4.8
優良
224件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful and very polite staff very…
Very helpful and very polite staff very good experience and will be going there again thank you hmv Hastings
2023年12月17日
hmv (UK) - Hastings からの回答
Hi MRS Nolan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Hastings からの回答
Hi Julie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV ONLINE
Never ordered online with HMV before and I found you to be great, no hassle delivery or ordering, just brilliant
2023年12月18日
hmv (UK) - Hastings からの回答
Hi Linda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff member went out of her way to…
The staff member went out of her way to find the DVD I was after then apologised it wasn't in stock but could order it for me to collect within 2 to 5days. Then went on to explain I required identity to collect. The DVD arrived within the expected time scale
2023年12月15日
hmv (UK) - Hastings からの回答
Hi Colin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Not very happy your customer service…
Not very happy your customer service did not keep me updated about delivery and you staff in Hastings store not very helpful
2023年12月14日
hmv (UK) - Hastings からの回答
Hello Gary
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Kind regards
Great experience from purchasing online…
Great experience from purchasing online to click and collect very easy
2023年12月9日
hmv (UK) - Hastings からの回答
Hi Adrian
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great quick delivery & good updates on…
Great quick delivery & good updates on when items were available to pick up. Hastings staff really helpful & friendly too.
2023年12月2日
hmv (UK) - Hastings からの回答
Hi David,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
so sweet and helpful!
so sweet and helpful!! really great for helping me get my friend an xmas gift i havent been able to find anywhere else, the staff were so nice and helpful, i didnt get any of their names but i see them regularly when i go in. they also were very good at making sure i was me when collecting a click and collect package which was good :) will def do click and collect again
2023年11月23日
hmv (UK) - Hastings からの回答
Hi Evie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future. Please be assured we will share your kind feedback with the Hastings store. :-)
Cheers!
Efficient and friendly service
Item was out of stock but was ordered in store by friendly member of staff and it arrived very promptly and was packaged up safely.
2023年11月19日
hmv (UK) - Hastings からの回答
Hi Sharon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Delivery was on time as promised
2023年11月9日
hmv (UK) - Hastings からの回答
Hi there,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Easy and trouble free
2023年10月27日
hmv (UK) - Hastings からの回答
Hi Donna
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Order from Hastings store
The order and wait time was good and everything went smoothly and service was great 👍
2023年10月25日
hmv (UK) - Hastings からの回答
Hi Martin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Hastings からの回答
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I ordered a cd from you with the…
I ordered a cd from you with the release date of Friday 13 th oct .
Had an email on the Wednesday of that week to say you couldn’t get it into my chosen store by Friday !!
So it arrived on the Saturday
Not good enough at all!!
You want it the day it’s released !!
The shop is also disappointing now , hardly any music now , full of toys and rubbish
2023年10月19日
hmv (UK) - Hastings からの回答
Dear Karen,
Thanks for your review,
We are sorry to hear that your order did not reach you in time for its intended release date. Please be advised that although we do aim to dispatch our pre-orders with the aim of a release date delivery, we are regrettably unable to guarantee this. It is, however, unusual that an order is not received by the release date and for this, we offer our apologies.
We are pleased to hear that the item was ready for you one day later.
Helpful in ordering the film in for me…
Helpful in ordering the film in for me and it arrived quickly.
2023年10月17日
hmv (UK) - Hastings からの回答
Hi Anna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The professional and friendly delivery…
The professional and friendly delivery of service quick and reliable and knowledgeable of subject
2023年10月2日
hmv (UK) - Hastings からの回答
Hi KENNETH
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were helpful and efficient.
2023年9月24日
hmv (UK) - Hastings からの回答
Hi Joseph
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful staff and very well stocked shops…
Very helpful
staff and very well stocked shops
2023年9月16日
hmv (UK) - Hastings からの回答
Hi Peter
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Hastings からの回答
Hello Karen
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Great customer service
Easy to oder from the stor, just had to show proof of my name to pick up. They hold the order for up to 2 weeks and I didn't have to pay extra for delivery.
2023年8月25日
hmv (UK) - Hastings からの回答
Hi Louise
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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