The staff member who served me was very helpful and friendly the item I wanted wasn’t in store so I had to order it delivery was really quick and item exactly what i wanted
企業が回答しました
所在地
所在地を変更32B Newlands Centre, NN16 8JB Kettering, GB
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My experience of HMV during the past Twelve months is that they are an excellent company. I cannot fault the service that they have given me. Staff are very knowledgeable whether with buying or... もっと見る
企業が回答しました
The product came quick and early. Well packaged, also came in excellent condition all my packages have come in great condition from ordering from HMV. Also the staff and customer support are really fr... もっと見る
企業が回答しました
My first ever online purchase!! I ordered an album, it came within the week that I'd ordered it (very quick, 4 days-ish from when I ordered it) They gave me a code to put into the royal mail app... もっと見る
企業が回答しました
企業情報
hmv (UK) - Kettering について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
32B Newlands Centre, NN16 8JB, Kettering, 英国
4.9
優良
127件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff member who served me was very…
The staff member who served me was very helpful and friendly the item I wanted wasn’t in store so I had to order it delivery was really quick and item exactly what i wanted
2026年4月26日
hmv (UK) - Kettering からの回答
Hi Karen,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The gentleman at the desk checked on…
The gentleman at the desk checked on line to see if there was a t shirt you didn't have in store,and then ordered it for me,to collect in store, excellent customer service all the way,very impressed, id previously been into a local game store, where the customer service was diabolical to say the least,so I finished the day very positive.
2026年4月20日
hmv (UK) - Kettering からの回答
Hi Sherrie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Kettering からの回答
Hi TERRY
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Everything was perfect
Everything was perfect. Store assistant was very helpful and delivered a perfect service.
2026年4月1日
hmv (UK) - Kettering からの回答
Hi MARIUSZ
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
buy local
I always try to buy local and HMV is the only traditional record shop left for miles around. I often order online then collect from store.
2026年3月8日
hmv (UK) - Kettering からの回答
Hi Daniel,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Kettering からの回答
Hi Louise,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful and friendly
Clicked and collected. I was kept informed about status of delivery, all very prompt and easy. Will definitely use again.
2026年3月2日
hmv (UK) - Kettering からの回答
Hi Julian,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Efficient and helpful..
A calm, smiling person who was eager to help and sorted out my request quickly and patiently..
2026年2月19日
hmv (UK) - Kettering からの回答
Hi Kathryn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Satisfaction
Everything I go in the shop there's always a warm welcome and they can't do enough for you. Great satisfaction from me a loyal customer. Thank You.
2026年2月14日
hmv (UK) - Kettering からの回答
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great shop
I have been coming to HMV since I was a young teen and I now take my teenage daughter with me. Its great to see how they have evolved over the years to stay relevant, they have a great selection of geeky pop culture collectables alongside a vast music selection.
Always a good experience coming here, and ordering online is also a great experience.
2026年1月20日
hmv (UK) - Kettering からの回答
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Kettering からの回答
Hi Elizabeth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good
The staff there are very nice and locating things is no problem at all, quick checkout and nice variety
2026年1月4日
hmv (UK) - Kettering からの回答
Hi Goda
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Kettering からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service from amazingly…
Excellent service from amazingly knowledgeable staff, even with music many decades old. It was easy to find the arrange to buy what I wanted when released many weeks later.
2025年12月15日
hmv (UK) - Kettering からの回答
Hi Tim
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Kettering store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Very nice staff.
2025年12月5日
hmv (UK) - Kettering からの回答
Hi Daniel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I am pleased to have received my order…
I am pleased to have received my order in good time and will be ordering from HMV again in the future.
2025年12月4日
hmv (UK) - Kettering からの回答
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very knowledgeable and helpful staff
2025年12月4日
hmv (UK) - Kettering からの回答
Hi Lesley
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click &Collect to store good experience
Very quick delivery of cd to store with good communication. Staff in local HMV store very friendly and collection really easy.
2025年11月22日
hmv (UK) - Kettering からの回答
Hi Jan,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My experience of HMV
My experience of HMV during the past Twelve months is that they are an excellent company. I cannot fault the service that they have given me. Staff are very knowledgeable whether with buying or when ordering records
The store at Kettering is very well set out and staff very helpful.
2025年11月12日
hmv (UK) - Kettering からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Wonderful staff Kettering Branch
I couldn't find an album, I asked at the desk. Really lovely staff member, chatty and genuinely happy to help. As I didn't know the name of the album, she searched for the song I knew was on it and found the right one. They didn't have it in store so we ordered it in. It was ready in store a few days later. Again on collection, I was greeted by a lovely lad on the till, very chatty and happy to help. Well done HMV, friendly and welcoming staff make such a difference.
2025年11月9日
hmv (UK) - Kettering からの回答
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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