The staff member who served me was very helpful and friendly the item I wanted wasn’t in store so I had to order it delivery was really quick and item exactly what i wanted
企業が回答しました
所在地
所在地を変更32B Newlands Centre, NN16 8JB Kettering, GB
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レビュアーのコメントを見てみましょう
My experience of HMV during the past Twelve months is that they are an excellent company. I cannot fault the service that they have given me. Staff are very knowledgeable whether with buying or... もっと見る
企業が回答しました
The product came quick and early. Well packaged, also came in excellent condition all my packages have come in great condition from ordering from HMV. Also the staff and customer support are really fr... もっと見る
企業が回答しました
My first ever online purchase!! I ordered an album, it came within the week that I'd ordered it (very quick, 4 days-ish from when I ordered it) They gave me a code to put into the royal mail app... もっと見る
企業が回答しました
企業情報
hmv (UK) - Kettering について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
32B Newlands Centre, NN16 8JB, Kettering, 英国
4.9
優良
128件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Wonderful staff Kettering Branch
I couldn't find an album, I asked at the desk. Really lovely staff member, chatty and genuinely happy to help. As I didn't know the name of the album, she searched for the song I knew was on it and found the right one. They didn't have it in store so we ordered it in. It was ready in store a few days later. Again on collection, I was greeted by a lovely lad on the till, very chatty and happy to help. Well done HMV, friendly and welcoming staff make such a difference.
2025年11月9日
hmv (UK) - Kettering からの回答
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Kettering からの回答
Hi Lou
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Kettering からの回答
Hi Matthew
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great place to shop
The store is laid out perfectly, finding what you need is easy
The staff are really friendly and helpful
2025年10月19日
hmv (UK) - Kettering からの回答
Hello ashley
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Quick and easy
2025年10月19日
hmv (UK) - Kettering からの回答
Hello Peter
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
hmv (UK) - Kettering からの回答
Hi Lindy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Really good customer service.
2025年9月21日
hmv (UK) - Kettering からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I needed to order a K-pop CD for my…
I needed to order a K-pop CD for my foster child as they had sold out , and the members of staff where very helpful, they took my order and showed me all the other items that my child would like , my order came within a few days , perfect service.
2025年9月17日
hmv (UK) - Kettering からの回答
Hi Yvonne
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Kettering store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Can never fault HMV I love ordering my…
Can never fault HMV I love ordering my 4k movies from them - and if a release is due on a Monday it usually arrives on the Saturday before release so two days early which is fantastic
2025年8月14日
hmv (UK) - Kettering からの回答
Hi deanws
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Brilliant service as always 👌
2025年8月25日
hmv (UK) - Kettering からの回答
Hi Troy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
No issues picking item up.
2025年8月26日
hmv (UK) - Kettering からの回答
Hello RAJC
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Kettering からの回答
Hi Darryl
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The product came quick and early
The product came quick and early. Well packaged, also came in excellent condition all my packages have come in great condition from ordering from HMV. Also the staff and customer support are really friendly and helpful. I ordered Doctor Who season 2 (2025) and other Dr. Who dvds.
2025年8月19日
hmv (UK) - Kettering からの回答
Hi Trusted
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Kettering からの回答
Hi Steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great staff very helpful and Caroline…
Great staff very helpful and Caroline is a delight one of the best team members gives 110% i won't shop any where else even online.
2025年6月3日
hmv (UK) - Kettering からの回答
Hi Andy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon 🙂
hmv (UK) - Kettering からの回答
Hi Carolyn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick
Quick, courteous, helpful and efficient. Feel blessed to have such a great store and team in my community, always my go to for music etc
2025年4月22日
hmv (UK) - Kettering からの回答
Hi Emma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Kettering からの回答
Hi Philip
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff were very helpful polite and…
The staff were very helpful polite and happy to tell me everything I needed to know
2025年3月31日
hmv (UK) - Kettering からの回答
Hi Tracey
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent service as always in HMV…
Excellent service as always in HMV Kettering, I wanted a particular classical CD for my Mum, and it was sorted out, delivered to store and I picked it up fine. I have been using the store for years and actively avoid Amazon! Very good CD and Vinyl selection.
2025年3月31日
hmv (UK) - Kettering からの回答
Hi Eliot
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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