One assistant in particular goes out of her way to help in everyday she can her name is caroline
企業が回答しました
所在地
所在地を変更32B Newlands Centre, NN16 8JB Kettering, GB
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レビュアーのコメントを見てみましょう
The product came quick and early. Well packaged, also came in excellent condition all my packages have come in great condition from ordering from HMV. Also the staff and customer support are really fr... もっと見る
企業が回答しました
My experience of HMV during the past Twelve months is that they are an excellent company. I cannot fault the service that they have given me. Staff are very knowledgeable whether with buying or... もっと見る
企業が回答しました
My first ever online purchase!! I ordered an album, it came within the week that I'd ordered it (very quick, 4 days-ish from when I ordered it) They gave me a code to put into the royal mail app... もっと見る
企業が回答しました
企業情報
hmv (UK) - Kettering について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
32B Newlands Centre, NN16 8JB, Kettering, 英国
4.9
優良
131件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
They were very helpful and informative…
They were very helpful and informative in keeping me informed about the order plus they let me know when it was ready for collection
2024年1月29日
hmv (UK) - Kettering からの回答
Hi Stephen,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Kettering からの回答
Hi Nadezhda
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent
On this occasion I ordered online and collected in store. My order was despatched very quickly and available in no time at all! The staff at the Kettering store are always very friendly and an exceptionally cool group of people!
2024年1月10日
hmv (UK) - Kettering からの回答
Hi Will
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I appreciated the good manners
Courteous even though I needed to make a second visit to pick up item
2023年12月25日
hmv (UK) - Kettering からの回答
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good service
2024年1月5日
hmv (UK) - Kettering からの回答
Hi Susanne,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very helpful staff and fast delivery
2023年12月28日
hmv (UK) - Kettering からの回答
Hi Jason
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV is absolutely brilliant! 5*****
Ordered several CDs and from start to finish HMV kept me updated all the way. I went into my local store and the whole process from me showing my email to picking up my order was faultless. Thank you HMV you are brilliant!
2023年12月20日
hmv (UK) - Kettering からの回答
Hi Jonny,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
My film fix
They had what I wanted and delivered it toot sweet , even the pre order arrived on release day . I've used before & will use again , my go to store for my film fix .
2023年12月11日
hmv (UK) - Kettering からの回答
Hi Mr Malsher
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy online ordeeing
Easy online ordeeing, convenient free delivery to store, very polite and helpful instore staff.
2023年12月7日
hmv (UK) - Kettering からの回答
Hi Louise
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Kettering からの回答
Hi Rachel
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service
As always outstanding service from HMV and all there staff at there Kettering store. Graham
2023年12月6日
hmv (UK) - Kettering からの回答
Hi Graham
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Constantly being kept up to date on my…
Constantly being kept up to date on my orders . 10/10 . Superb
2023年12月1日
hmv (UK) - Kettering からの回答
Hello Chris
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff so friendly at Kettering store…
Staff so friendly at Kettering store and helpful. Always feel they love there music and film. Order vinyl and mail up dates excellent making purchase 5 stars.
2023年11月25日
hmv (UK) - Kettering からの回答
Hi Leigh,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers! :)
Really easy to order,item dispatched…
Really easy to order,item dispatched very quickly and easy to collect.
2023年11月21日
hmv (UK) - Kettering からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Kettering からの回答
Hi Mrs Burley
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
5 Star service
Kept me informed by email and staff in store were very helpful.
Overall 5 Star service
2023年11月11日
hmv (UK) - Kettering からの回答
Hello Patrick
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Went in Kettering branch three weeks…
Went in Kettering branch three weeks ago and placed order for the Stone's new CD. No probs.
Received E mail from HMV, my CD in shop. Visited HMV Kettering. staff first class as always. Put CD on in car. GREAT.
HMV v.good service as always.
2023年10月24日
hmv (UK) - Kettering からの回答
Hi Graham
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service
Click and collect pre-order. Good communication via email and helpful member of staff in store.
2023年10月24日
hmv (UK) - Kettering からの回答
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
TGFHMV
Order arrived quickly and shop staff really helpful and friendly.
Really enjoy browsing a hmv store too.
2023年10月7日
hmv (UK) - Kettering からの回答
Hi Ann
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy and comfortable collection
2023年10月4日
hmv (UK) - Kettering からの回答
Hi Cameron
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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