Excellent service from helping a disabled person to finding the item wanted, ordering it and then receiving confirmation that it was in store. To which it was picked up with ease. Staff were knowledge... もっと見る
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所在地
所在地を変更9/17 High Street, LE1 4FP Leicester, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Ordered item online to pick up at store. Arrived very quickly. Forgot Photo ID, but store clerk allowed pick up anyway (probably age verification, which I passed, being over 50). Item brand new as des... もっと見る
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Brought some CDs from their and one of them was all scratched up like it had been used and when I tried to play it the music just kept on skipping, however I went into one of their stores to show them... もっと見る
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I preordered the Jung Kook Proof Funko Pop last year in September 2023. Maybe due to overwhelming demands I got it after so long while the other versions were available on release day. I nearly w... もっと見る
企業が回答しました
企業情報
hmv (UK) - Leicester について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
9/17 High Street, LE1 4FP, Leicester, 英国
4.8
優良
376件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful staff
Very helpful staff gorgeous exactly what I wanted he ordered it we picked it up 2 days later. Would definitely recommend was the Leicester store.
2024年12月10日
hmv (UK) - Leicester からの回答
Hi Kim
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff are informative and they…
The staff are informative and they advise you well, always polite and happy to help you with a smile 😁
2024年12月2日
hmv (UK) - Leicester からの回答
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly Intelligent Service
Free collection.
But moreso the friendly staff member in the DVD basement. Friendly and intelligent conversation. He's a Credit to HMV
2024年12月3日
hmv (UK) - Leicester からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Five star service
Went into the Leicester store to find an Elvis box set, the lady in the store was so helpful and tried to locate the one which the computer said was in stock. She diligently searched for me but couldn't find it, but then suggested I pay for it in-store and have home delivery, which I did. It arrived 2 days later. Wonderful service
2024年11月20日
hmv (UK) - Leicester からの回答
Hi Gillian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very pleased and thanks a lot for help…
Very pleased and thanks a lot for help given by Sal !
2024年11月16日
hmv (UK) - Leicester からの回答
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The new LP by The Cure
Staff as friendly and helpful as always at HMV Leicester. LP ordered in store and delivered to the shop very promptly in excellent condition and packaging.
2024年11月16日
hmv (UK) - Leicester からの回答
Hi Clive,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Always good service
Always good service. Patient and helpful staff. I couldn't ask for more.
2024年11月7日
hmv (UK) - Leicester からの回答
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Leicester からの回答
Hello Sharon
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service was kept in touch with…
Great service was kept in touch with updates on my order
2024年10月23日
hmv (UK) - Leicester からの回答
Hi Adrian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Nice and friendly
2024年10月25日
hmv (UK) - Leicester からの回答
Hi Helen,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They were very good they let me know…
They were very good they let me know when they were dispatched and also had an email when they were being delivered.
2024年10月9日
hmv (UK) - Leicester からの回答
Hi Joanne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff
Helpful staff, query dealt with quickly. Same high standard of service I've come to expect from HMV.
2024年10月11日
hmv (UK) - Leicester からの回答
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Leicester からの回答
Hi Anthony
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
Lovely friendly atmosphere in the leicester store , staff are extremely helpful and friendly. Good selection of dvds.👍
2024年9月17日
hmv (UK) - Leicester からの回答
Hi Mrs
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Leicester store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
I must commend Raff at the Leicester…
I must commend Raff at the Leicester store for his excellent customer service. He was really kind and went above and beyond to help me when my order had been delayed, but was needed the following day.
Good and polite customer care is rare these days and Raff was a credit to your store.
2024年9月7日
hmv (UK) - Leicester からの回答
Hello Sarah
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
hmv (UK) - Leicester からの回答
Hi Danny
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great peoples
2024年9月6日
hmv (UK) - Leicester からの回答
Hi Baljinder
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I preordered the Jung Kook Proof Funko…
I preordered the Jung Kook Proof Funko Pop last year in September 2023.
Maybe due to overwhelming demands I got it after so long while the other versions were available on release day.
I nearly waited a year until I received it last week, packaged securely.
I'm extremely happy that I have it in my Jung Kook collection.
2024年8月30日
hmv (UK) - Leicester からの回答
Hi Chandra
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
It was good
It was good, extra text to hit the limit because we have to write a review. Not just give a star rating for some unknown reason.
2024年8月28日
hmv (UK) - Leicester からの回答
Hi James
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Leicester からの回答
Hi Martin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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