The guy behind the desk took the whole time to understand my accent (English is not my first language) explained everything so perfectly step by step about vinyls and sort out my order even though the... もっと見る
企業が回答しました
所在地
所在地を変更Unit 1, Williamson Square, L1 1EJ Liverpool, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I made an online order of a box set. When I went to pick it up from the shop the person behind the counter asked "Is it a vinyl or a CD?". Slightly confusing because, I hadn't ordered "Vinyl" the... もっと見る
企業が回答しました
110-OUT 10 NEVER HAD ANY NEGATIVE PROBLEMS EVERY MEMBER OF STAFF ALLWAYS HELPFULL & LOT OF OTHER RETAILERS COULD LEARN FROM THIS SHOP & I CAN SEE HOW THE H.M.V BRAND HAS TURNED IT AROUND ITS JUST A SH... もっと見る
企業が回答しました
I can't remember the last time I purchased from HMV. I ordered the latest album from Michael Ball OBE (GLOW). I collected from HMV Liverpool, but beforehand I rang and spoke to Geoff (same as my nam... もっと見る
企業が回答しました
企業情報
hmv (UK) - Liverpool について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 1, Williamson Square, L1 1EJ, Liverpool, 英国
4.8
優良
687件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ordered online
Ordered online
Kept upto date on how my order was getting along
Staff in the store were very friendly when I collected my parcel
All round excellent service
2026年3月21日
hmv (UK) - Liverpool からの回答
Hello Ian
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Always with a great selection of titles
Always with a great selection of titles. Never disappointed when searching for a particular title.
2026年3月20日
hmv (UK) - Liverpool からの回答
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Liverpool からの回答
Hello Paul,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Liverpool からの回答
Hello Owen,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Liverpool からの回答
Hello Ms
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Liverpool store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
I always find that the staff are…
I always find that the staff are extremely helpful and polite.
2026年3月5日
hmv (UK) - Liverpool からの回答
Hi Chris,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
All good no problems a great product…
All good no problems a great product and experience would highly recommend this company.
2026年3月5日
hmv (UK) - Liverpool からの回答
Hi John,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Liverpool からの回答
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great customer service
Great customer service. So easy yo order online and collect ftom store. Would highly recommend.
2026年3月1日
hmv (UK) - Liverpool からの回答
Hi Patricia,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
December 10 Meet up
Bought the CD and Meet the band bundle for my 13 year old daughter,
Everything was as advertised
Staff at the store were well organised to handle a large crowd and the experience from start to end was great
2026年2月25日
hmv (UK) - Liverpool からの回答
Hi Kevin,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
hmv (UK) - Liverpool からの回答
Hello Anonymous
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Arrived to shop promptly
Arrived to shop promptly and everything organised well when I collected.
2026年2月28日
hmv (UK) - Liverpool からの回答
Hi Ian,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really helpful staff.
Really helpful staff.
Found an album for me..
Then Ordered an album for me that was not in stock, which was delivered very promt.
Really good service
2026年2月28日
hmv (UK) - Liverpool からの回答
Hello there,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Liverpool からの回答
Hi
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
hmv (UK) - Liverpool からの回答
Hi Martin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great music at a great price.
Bought two really well priced CD collections on line. Easy in store collection. Served by a very pleasant sales assistant.
2026年2月20日
hmv (UK) - Liverpool からの回答
Hi Jon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Liverpool からの回答
Hi Keith
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
DVD's
Always have what I want in DVD's old or new for young or old good prices too special offers are good to big selection of records too
2025年4月4日
hmv (UK) - Liverpool からの回答
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good selection of vinyl available
Good selection of vinyl available, click and collect was easy.
2026年2月12日
hmv (UK) - Liverpool からの回答
Hi Dominic
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Preorders always arrive on day of…
Preorders always arrive on day of release and bezos the lizard doesn’t get my money🤣
2026年2月13日
hmv (UK) - Liverpool からの回答
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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