The guy behind the desk took the whole time to understand my accent (English is not my first language) explained everything so perfectly step by step about vinyls and sort out my order even though the... もっと見る
企業が回答しました
所在地
所在地を変更Unit 1, Williamson Square, L1 1EJ Liverpool, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I made an online order of a box set. When I went to pick it up from the shop the person behind the counter asked "Is it a vinyl or a CD?". Slightly confusing because, I hadn't ordered "Vinyl" the... もっと見る
企業が回答しました
110-OUT 10 NEVER HAD ANY NEGATIVE PROBLEMS EVERY MEMBER OF STAFF ALLWAYS HELPFULL & LOT OF OTHER RETAILERS COULD LEARN FROM THIS SHOP & I CAN SEE HOW THE H.M.V BRAND HAS TURNED IT AROUND ITS JUST A SH... もっと見る
企業が回答しました
I can't remember the last time I purchased from HMV. I ordered the latest album from Michael Ball OBE (GLOW). I collected from HMV Liverpool, but beforehand I rang and spoke to Geoff (same as my nam... もっと見る
企業が回答しました
企業情報
hmv (UK) - Liverpool について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 1, Williamson Square, L1 1EJ, Liverpool, 英国
4.8
優良
687件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Nice staff very helpful ordering was…
Nice staff very helpful ordering was easy an fast. Very Happy 😊
2026年8月7日
hmv (UK) - Liverpool からの回答
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Made an order in store
Made an order in store to have the item delivered to the store and the process was fast and easy. Staff member was very helpful.
2026年7月31日
hmv (UK) - Liverpool からの回答
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick service polite staff and left…
Quick service polite staff and left with what I wanted
2026年7月28日
hmv (UK) - Liverpool からの回答
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Liverpool からの回答
Hi Anthony
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The perfect shop for cinema buffs.
Staff are very knowledgeable about films. I always find the staff friendly, courteous and eager to help.
2026年7月24日
hmv (UK) - Liverpool からの回答
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good experience .
Easy to order CDs and pick up in store. Friendly and helpful staff in store.
2026年7月19日
hmv (UK) - Liverpool からの回答
Hi Pete,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The guy behind the desk took the whole…
The guy behind the desk took the whole time to understand my accent (English is not my first language) explained everything so perfectly step by step about vinyls and sort out my order even though the internet was really slow, but he took the time and explain and sorted everything for me! Thanks so much!
2026年7月19日
hmv (UK) - Liverpool からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I found what i was looking for and i…
I found what i was looking for and i picked my order up at the same time.
2026年7月17日
hmv (UK) - Liverpool からの回答
Hi STEPHEN
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Liverpool からの回答
Hi Frank
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Rolling Stones new release
Wanted info on the stones new record for a present -although the assistant thought I meant the stone roses 🤣she did help & gave me options as it wasn’t yet released-I received it thru the post the day after the release -so thankyou for the help
2026年7月12日
hmv (UK) - Liverpool からの回答
Hi Pauline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
What would Nipper say?
I made an online order of a box set. When I went to pick it up from the shop the person behind the counter asked "Is it a vinyl or a CD?". Slightly confusing because, I hadn't ordered "Vinyl" the durable, versatile synthetic plastic (polyvinyl chloride or PVC) used for flooring, clothing, and construction, I had ordered a boxset that, contained, a Compact Disc, Posters, a book, a 7" single, and a double album.
What would Nipper say as he listened to a recording of His Master's Voice? ;-)
HMV used to be a record shop. It's now a purveyor, in store of "tatt".
2026年7月7日
hmv (UK) - Liverpool からの回答
Hello Mark
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
hmv (UK) - Liverpool からの回答
Hi Richard
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Another excellent trip to Liverpool…
Another excellent trip to Liverpool HMV. Great selection, well stocked. Helpful and very friendly staff.
2026年7月3日
hmv (UK) - Liverpool からの回答
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
110-OUT 10 NEVER HAD ANY NEGATIVE…
110-OUT 10 NEVER HAD ANY NEGATIVE PROBLEMS EVERY MEMBER OF STAFF ALLWAYS HELPFULL & LOT OF OTHER RETAILERS COULD LEARN FROM THIS SHOP & I CAN SEE HOW THE H.M.V BRAND HAS TURNED IT AROUND ITS JUST A SHAME WILLIKISISONS NEVER DID.KEEP UP THE GOOD WORK .IF YOU KNOW WHERE THIS SHOP IS IN LIVERPOOL YOU WILL UNDERSTAND WHY IT WORKS WHERE IT IS
2026年7月3日
hmv (UK) - Liverpool からの回答
Hi Bailey
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The young lady who served me was very…
The young lady who served me was very polite and knowledgeable of music
2026年6月28日
hmv (UK) - Liverpool からの回答
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Liverpool からの回答
Hi Matt
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Sales assistant was very kind and…
Sales assistant was very kind and helpful. The real deal.
2026年5月2日
hmv (UK) - Liverpool からの回答
Hi Matthew,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Service and communication excellent…
Service and communication excellent throughout the order and store pick up process, it was faultless and would very much recommend.
2026年6月22日
hmv (UK) - Liverpool からの回答
Hi Jardine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Liverpool からの回答
Hi Lellyo
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Liverpool からの回答
Hello derek
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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