I couldn't find the new stray kids album but when I asked at the desk they found it behind the counter. The staff member was brilliant.
企業が回答しました
所在地
所在地を変更Unit 2, 2 Almondvale Centre,, Almondvale South, EH54 6NB Livingston, GB
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レビュアーのコメントを見てみましょう
Reviewed DVDs online, checked availability with nearest HMV store (Livingston West Lothian). Didn’t need help to locate my film choice which was competitively priced. Was served by a very pleasant m... もっと見る
企業が回答しました
Always buy from hmv never had a problem good staff knowledgeable always there to help if you cant find what you're looking for
企業が回答しました
Okay experience in store. However, when at the till I asked specially not to get the marketing emails, the customer assistant denied the request. I was just trying to reduce the number of emails I get... もっと見る
企業が回答しました
企業情報
hmv (UK) - Livingston について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 2, 2 Almondvale Centre,, Almondvale South, EH54 6NB, Livingston, 英国
4.9
優良
239件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff are fantastic very knowledgeable and helpful
We had help finding the items we wanted girl who help us made us feel, no pressure to buy she went out her way to find us the correct one, very pleased 😌
2023年12月2日
hmv (UK) - Livingston からの回答
Hi Kathleen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to order online
Easy to order online . Fast delivery to store and lovely shop assistant when I collected my book .
2023年12月6日
hmv (UK) - Livingston からの回答
Hi pauline
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Doing a click and collect
Doing a click and collect. Still waiting on e mail for update been ordered for a week. Would have expected a quicker service
2023年12月3日
hmv (UK) - Livingston からの回答
Hi Rhona
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Kind regards
Exactly products I needed for Christmas…
Exactly products I needed for Christmas presents & super service
2023年12月2日
hmv (UK) - Livingston からの回答
Hi,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Livingston からの回答
Hi William,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Livingston からの回答
Hi Jacqueline,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Livingston からの回答
Hi Guy,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Shelia Manager at Livingston shop a…
Shelia Manager at Livingston shop a true amazing helpful part of your team in every way 3 generations shopping together and she was an absolute joy nothing was a bother so helpful. Success in a good business have Shelia you business you will never fail xx
2023年11月21日
hmv (UK) - Livingston からの回答
Hello Gillian
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
hmv (UK) - Livingston からの回答
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Had to get my daughter to get this for…
Had to get my daughter to get this for me as I did not have a clue
2023年11月12日
hmv (UK) - Livingston からの回答
Hi Anna
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
ordered a dvd and was kept up to date…
ordered a dvd and was kept up to date on its delivery.
as someone who doesnt use amazon etc this service is very useful.
2023年10月26日
hmv (UK) - Livingston からの回答
Hi Murray
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very friendly and helpfull
2023年10月8日
hmv (UK) - Livingston からの回答
Hi Henrietta
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I like the staff they really friendly…
I like the staff they really friendly and helpful with the purchases and items I'm looking for.
2023年10月5日
hmv (UK) - Livingston からの回答
Hello jake
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
First timer
The shop did not have the item in stock and the assistant advised he could order it and have it delivered to the Livingston shop. The item was ordered and delivered within a few days. Excellent service and gentleman was so helpful.
2023年10月3日
hmv (UK) - Livingston からの回答
Hello Jessie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great, helpful staff
Firstly the staff, the girl was do helpful, easy to order and make payment. Delivery was exactly as described to me and package arrived on time.
2023年9月30日
hmv (UK) - Livingston からの回答
Hi Patrick
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Livingston からの回答
Hi Mohammed
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Zoe was super friendly and chatty
Zoe was super friendly and chatty. She complemented me on my choices when I was just browsing through vinyls which made my day as it is so rare for me to meet someone who shares my taste in music.
2023年3月28日
hmv (UK) - Livingston からの回答
Hi Musicislife
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly well stocked shop
Friendly knowledgeable staff and manager, always willing to help. Great stock range and quick instore ordering service.
2023年9月8日
hmv (UK) - Livingston からの回答
Hi Taylor,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Love shopping in store & online
Love shopping in store & online. My favourite shop without a doubt. My product wasn't in stock, no problem for the member of staff who ordered it for me. Very helpful & knowledgeable regarding a query I had. Great atmosphere in store too. Pleasure buying from HMV. Delivery arrived within a couple of days, excellent.
2023年9月8日
hmv (UK) - Livingston からの回答
Hi Lesley
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Livingston からの回答
Hello Chimene
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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