Old fashioned browsing after on-line pre-ordering new releases to collect from the store... best of both worlds of retail shopping 😂😂. Prices are on the most part competitive, matched, or, on the... もっと見る
企業が回答しました
所在地
所在地を変更Unit 104-106 The Mall, LU1 2LJ Luton, GB
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Graham and Craig (I hope I’m spelling their names right) from the Luton branch have been absolutely amazing and very helpful when it came to an online order I’ve placed. Went above and beyond, very fr... もっと見る
企業が回答しました
Whatever I needed, if I couldn’t see it myself, the person behind the counter would come and find it for me and if it wasn’t in the shop they were very helpful in ordering it online
企業が回答しました
For what it cost, this buds are not great. I found the sound quality disappointingly poor. And I have tried several equalisers to try and improve the quality to no avail. If you are looking for earb... もっと見る
企業情報
hmv (UK) - Luton について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 104-106 The Mall, LU1 2LJ, Luton, 英国
4.8
優良
100件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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hmv (UK) - Luton からの回答
Hi Ian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Competitive pricing and sometimes way cheaper than certain on line options!
Old fashioned browsing after on-line pre-ordering new releases to collect from the store... best of both worlds of retail shopping 😂😂.
Prices are on the most part competitive, matched, or, on the odd occasion, cheaper or in a deal compared to on-line options. The best part is being able to check online on the website before going to grab something if in store and enjoy straight away 😎
Keep up the good work, and thank you from a physical media collector!
2026年4月3日
hmv (UK) - Luton からの回答
Hi MJ
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I always get good helpful service…
I always get good helpful service weather it’s on line or in store.
2026年4月2日
hmv (UK) - Luton からの回答
Hi Kevin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Whatever I needed the people who are working in HMV couldn’t do enough for me
Whatever I needed, if I couldn’t see it myself, the person behind the counter would come and find it for me and if it wasn’t in the shop they were very helpful in ordering it online
2026年3月29日
hmv (UK) - Luton からの回答
Hi Gareth
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fast & speedy collection of ordered…
Fast & speedy collection of ordered CDs. Pleasant shop assistant
2026年3月17日
hmv (UK) - Luton からの回答
Hi M
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Luton からの回答
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Luton からの回答
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered it on a Friday and it came…
I ordered it on a Friday and it came Monday so I think that’s pretty fast
2026年2月7日
hmv (UK) - Luton からの回答
Hi Frankie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I had purchased 4 CDs from the Luton…
I had purchased 4 CDs from the Luton HMV store.
I had to return one CD later as it was a duplicate for me. The store promptly gave me a refund.
Very pleased with my purchase and also the store service
2025年4月3日
hmv (UK) - Luton からの回答
Hi Susrita
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Luton からの回答
Hi Kash,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
megadeth final album
Got my pre order of megadeth final album with a couple of signed cards of the band
2026年1月27日
hmv (UK) - Luton からの回答
Hi Brian,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great customer service!! :)
Graham and Craig (I hope I’m spelling their names right) from the Luton branch have been absolutely amazing and very helpful when it came to an online order I’ve placed. Went above and beyond, very friendly and outgoing. Really made the shopping experience 10 times better I couldn’t be happier :) + I’m assuming a new hire, young lad, tall, blonde hair unfortunately wasn’t able to get his name, but he was very kind and helpful. Really appreciated his help today!
2025年10月13日
hmv (UK) - Luton からの回答
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great people work here and it’s gem for…
Great people work here and it’s gem for finding limited edition stuff sometimes, love this store
2026年1月16日
hmv (UK) - Luton からの回答
Hi Samieer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good experience
Easy to order online, informed once item arrived in store
Collected from a polite young lady
So happy to say a good experience
From start to finish
2025年12月31日
hmv (UK) - Luton からの回答
Hello Julia
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordering the Blu-ray was very easy
Ordering the Blu-ray was very easy. I was kept informed as to delivery (at the store) and when I went in Graham saw me and immediately got the package out for me. As always, the staff were polite, cheerful and welcoming.
2025年12月15日
hmv (UK) - Luton からの回答
Hello Chris
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Luton store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
hmv (UK) - Luton からの回答
Hi michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Early!
It was delivered on the day of release! Nice and really, and no damage whatsoever. Really nice like usual
2025年11月26日
hmv (UK) - Luton からの回答
Hi Felisha
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A+++++
A+++++ went in the item I wanted wasn't in store the assistant said we can get it in for you . I thought it would be easier to do it myself ( it wasn't ) so I ordered the book & it was easy to do and quick . Thank you HMV
2025年11月24日
hmv (UK) - Luton からの回答
Hi Customer,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Able to pick up ordered item at local…
Able to pick up ordered item at local store.Staff polite and helpful
2025年11月16日
hmv (UK) - Luton からの回答
Hi Mary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always good service in this shop
Always good service in this shop. Manager always friendly and helpful.
2025年10月31日
hmv (UK) - Luton からの回答
Hi Lee
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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