Ordered a new release a few weeks ago, got an email informing me that it had arrived, went down to the shop and picked it up. No problems plus, as always, the staff were polite and friendly.
企業が回答しました
所在地
所在地を変更Unit 104-106 The Mall, LU1 2LJ Luton, GB
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レビュアーのコメントを見てみましょう
Old fashioned browsing after on-line pre-ordering new releases to collect from the store... best of both worlds of retail shopping 😂😂. Prices are on the most part competitive, matched, or, on the... もっと見る
企業が回答しました
Graham and Craig (I hope I’m spelling their names right) from the Luton branch have been absolutely amazing and very helpful when it came to an online order I’ve placed. Went above and beyond, very fr... もっと見る
企業が回答しました
For what it cost, this buds are not great. I found the sound quality disappointingly poor. And I have tried several equalisers to try and improve the quality to no avail. If you are looking for earb... もっと見る
企業情報
hmv (UK) - Luton について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 104-106 The Mall, LU1 2LJ, Luton, 英国
4.8
優良
107件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I was easy to order item in store and…
I was easy to order item in store and email confirmations came through promptly.
2024年4月5日
hmv (UK) - Luton からの回答
Hi Malcolm
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Luton からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I went into the shop in Luton the young…
I went into the shop in Luton the young lady helped me find what I wanted. She also arranged for the dvd to be sent to my address. Which was very helpful
2024年3月12日
hmv (UK) - Luton からの回答
Hello DEBORAH
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
hmv (UK) - Luton からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Is there life under the ice on Europa?
Ordered my DVD online from HMV. Great price and arrived within the time frame promised. Other retailers online where slightly cheaper, but you can never be sure with them if you’re going to receive a dodgy copy!
2024年3月4日
hmv (UK) - Luton からの回答
Hi Edward
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Luton からの回答
Hi Scott
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Stitched up
Well I ordered the cd online on the Friday night night . Went into the Luton store on the Saturday. Even though they had plenty of copies of the cd I ordered in store. Insisted that I had to pay/ buy it again as the cd I had arranged to pick up from the store . Had not arrived yet? Am not impressed. So I have to pay twice for the same order?
2024年2月11日
hmv (UK) - Luton からの回答
Hello David.
Thank you for getting in touch. Please be advised that our Click & Collect service dispatches items to the designated store from the warehouse, and has a typical delivery estimate of 2-5 working days. If you would like to reserve an item in store instead, we have a Ring & Reserve service accessible on 0333 3230 667. Thanks.
Excellent service
Friendly staff, excellent quality products and arrived quicker than expected.
2024年1月7日
hmv (UK) - Luton からの回答
Hi Crystal,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordered a dvd online for collection at…
Ordered a dvd online for collection at the local branch. Simple collection procedure. Dvd well packaged. Friendly staff.
2024年1月3日
hmv (UK) - Luton からの回答
Hi Jacqui,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order online and pick-up was…
Easy to order online and pick-up was quick and efficient.
2023年12月20日
hmv (UK) - Luton からの回答
Hi Gordon,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great communication and helpful…
Great communication and helpful friendly staff when collecting item
2023年12月11日
hmv (UK) - Luton からの回答
Hi Rebecca
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Delivery to local store is easier than Royal Mail to your home.
I order 3 DVD box sets, to be delivered at the Luton branch. This was because the last time I got a home delivery and HMV unfortunately relies on Royal Mail, they can’t seem to follow easy instructions. So this was a much better idea. Great service, all were correct. The lady who served me was friendly and was able to locate my items quickly, so no hanging about,
2023年11月25日
hmv (UK) - Luton からの回答
Hi Dazzy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to use website and to find out you…
Easy to use website and to find out you are looking for. Reasonable prices and quickly delivery
2023年11月7日
hmv (UK) - Luton からの回答
Hi Caroline,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I asked for a boxset
I asked for a boxset, your staff member could have made a quick sale and sold me ' house- series 1-5, but she told me she could order every series as long as I could wait a couple days, she was helpful, kind and professional.
2023年11月5日
hmv (UK) - Luton からの回答
Hi Oliver
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Luton からの回答
Hi Mr Matharu
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Just amazing
2023年10月30日
hmv (UK) - Luton からの回答
Hi Carolyn,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Luton からの回答
Hi Robin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The dvd I ordered was sent quickly to…
The dvd I ordered was sent quickly to store,the customer service was excellent
2023年9月14日
hmv (UK) - Luton からの回答
Hi Lesley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great experience at Hmv in Luton
Great experience at Hmv in Luton, staff friendly and professional.
2023年8月5日
hmv (UK) - Luton からの回答
Hi Marco
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Luton からの回答
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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