Easy to pick up c&c item . Colleague who helped me (Jay) remembered me from a previous transaction; and I am fairly nondescript...Good price for my CD, and unlike some other retailers, c&c was foc.
企業が回答しました
所在地
所在地を変更Unit 15, Fremlin Walk, Maidstone, ME14 1QG Maidstone, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Picked up my parcel instore, I stood in the parcel collecting area of which there was no member of staff manning. There were however a couple of staff standing up a bit further chatting to each other... もっと見る
企業が回答しました
I got the Macross Plus Movie Edition Blu-ray after pre-ordering it a couple of weeks ago, their service gets 5 out of 5 stars & they’re doing well on selling DVDs, Blu-rays, Funko POP Vinyl figures, C... もっと見る
企業が回答しました
Good communication when item available to collect from store, this was well packaged and staff were very polite.
企業が回答しました
企業情報
hmv (UK) - Maidstone について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 15, Fremlin Walk, Maidstone, ME14 1QG, Maidstone, 英国
4.7
優良
176件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Maidstone からの回答
Hi Helen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Well Done!
Good communication when item available to collect from store, this was well packaged and staff were very polite.
2026年4月24日
hmv (UK) - Maidstone からの回答
Hi Paulene,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Easy as pie
Staff member checked shelves to ensure I hadn't missed my reqired purchase checked stock "ok I'll order one do you want to have it delivered or collect " my preference notified when ready for collection.
2026年4月29日
hmv (UK) - Maidstone からの回答
Hi Ronald,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Was able to find what I want and the…
Was able to find what I want and the staff were friendly.
2026年4月28日
hmv (UK) - Maidstone からの回答
Hello Jason,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
My order was ready quickly and I was…
My order was ready quickly and I was notified quickly
2026年4月24日
hmv (UK) - Maidstone からの回答
Hi Bob,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good experience with click and collect transaction
Easy to pick up c&c item . Colleague who helped me (Jay) remembered me from a previous transaction; and I am fairly nondescript...Good price for my CD, and unlike some other retailers, c&c was foc.
2026年4月18日
hmv (UK) - Maidstone からの回答
Hello Allen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I got the Macross Plus Movie Edition…
I got the Macross Plus Movie Edition Blu-ray after pre-ordering it a couple of weeks ago, their service gets 5 out of 5 stars & they’re doing well on selling DVDs, Blu-rays, Funko POP Vinyl figures, CDs, Vinyl discs & other collectible items that they sell every day
2026年4月4日
hmv (UK) - Maidstone からの回答
Hello LUKE
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Maidstone からの回答
Hi Owen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
You can’t spend vouchers on line
You can’t spend vouchers on line, so to check the stock at a local store you need to phone them. They charge you £1 a minute. For the £66 for 3 vinyl deal you need to get them all from the store or order them all in the store even if the store has say 2 in stock. So it cost me £7 for the phone call to check stock, £3 parking at the nearest store and £5 in fuel. Making the 3 for £66 deal a 3 for £81 deal. I will never suggest vouchers again for birthday or Christmas. It is absolutely ridiculous that you can’t spend vouchers on line. I will recommend that my children buy specific albums from independent record stores via eBay in future, they are generally about 20% cheaper than HMV. HMV need to update their business model !
2026年3月28日
hmv (UK) - Maidstone からの回答
Hi Carl
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent purchases, apologies for any disappointment caused. Please be advised we do offer a Ring & Reserve service who can be contacted on a non premium rate number 03333 230 667 who can check stock and reserve items for you to collect in store.
Picked up my parcel instore
Picked up my parcel instore, I stood in the parcel collecting area of which there was no member of staff manning. There were however a couple of staff standing up a bit further chatting to each other and seemed to totally ignore me. After about 5 minutes I went over and asked if there was anyone around who could give me my parcel which the staff member did.
2026年3月1日
hmv (UK) - Maidstone からの回答
Hello Deborah
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
hmv (UK) - Maidstone からの回答
Hello Sue
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Ordered online click and collect …
Ordered online click and collect thought I could collect straight away as the weekend was coming up but had to wait a few days making it awkward due to work. But all in all good service.
2026年1月23日
hmv (UK) - Maidstone からの回答
Hello Derie
Thanks for taking the time to leave us a 4 star review.
We hope to earn that last star from you soon.
I love HMV great to see it busy again
I love HMV great to see it busy again, I think it's doing well, vinyl making a come back, helps and I am loving the vibes of people into their music again, I will support it as much as I can.
2026年1月16日
hmv (UK) - Maidstone からの回答
Hi Linda,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant
Found it easy to order in store, got it delivered to shop and was easy to pick up.
2026年1月15日
hmv (UK) - Maidstone からの回答
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff are really helpful.
I go to HMV alot that staff are always
Very helpful and also I love looking at all the music that's available.
2026年1月11日
hmv (UK) - Maidstone からの回答
Hi William
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good customer service
There was a delay with my order but I was kept informed all the time
2026年1月7日
hmv (UK) - Maidstone からの回答
Hi Suzy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Maidstone からの回答
Hello Anthony
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff were amazing and the store…
The staff were amazing and the store was stocked with many records
2026年1月9日
hmv (UK) - Maidstone からの回答
Hi Martin,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The availability of the range of…
The availability of the range of products on sale through HMV.
The shop staff have always been helpful and if an item hasn't been in stock in store, they have ordered it on my behalf and arranged a delivery to be sent to home address.
I the event of any problem with an item HMV have rectified it quickly and without any issues.
2026年1月4日
hmv (UK) - Maidstone からの回答
Hi June
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order and pick up
2025年12月20日
hmv (UK) - Maidstone からの回答
Hi Margaret
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。