Website easy to use and ordering was straightforward. Received notifications for each stage. Collection was easy. Would use again
企業が回答しました
所在地
所在地を変更Unit 15, Fremlin Walk, Maidstone, ME14 1QG Maidstone, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Picked up my parcel instore, I stood in the parcel collecting area of which there was no member of staff manning. There were however a couple of staff standing up a bit further chatting to each other... もっと見る
企業が回答しました
The availability of the range of products on sale through HMV. The shop staff have always been helpful and if an item hasn't been in stock in store, they have ordered it on my behalf and arranged a... もっと見る
企業が回答しました
Easy to pick up c&c item . Colleague who helped me (Jay) remembered me from a previous transaction; and I am fairly nondescript...Good price for my CD, and unlike some other retailers, c&c was foc.
企業が回答しました
企業情報
hmv (UK) - Maidstone について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 15, Fremlin Walk, Maidstone, ME14 1QG, Maidstone, 英国
4.7
優良
185件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Service and time when they say date…
Service and time when they say date and time . They meen it thank you H.M.V
2025年5月15日
hmv (UK) - Maidstone からの回答
Hi Simon
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service
Great service. Ordered a pre-order cd and it arrived on time. Collected from store which was simple and the staff were very helpful. Very pleased.
2025年4月27日
hmv (UK) - Maidstone からの回答
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Dvd orders /pre orders
Great service all pre orders come on time and always let you know when on way or if going to be a later date easy to order and any problems always on hand
2025年4月11日
hmv (UK) - Maidstone からの回答
Hi Michelle
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Maidstone からの回答
Hello Thomas
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Maidstone からの回答
Hi Ross
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They found Ringo Starr’s All Star Band
I had to ask a member of staff for a specific item as I couldn’t locate this in the store. At first I think I confused the shop assistant at first but she was very professional and found what I was looking for and pre ordered this for me very quickly.
2025年3月18日
hmv (UK) - Maidstone からの回答
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Maidstone からの回答
Hi Simon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It was a pre ordered dvd awaiting…
It was a pre ordered dvd awaiting release. It was actually released sooner than advised and HMV notified me and sent it out straight away. I was kept informed of the delivery every step of the way. I have used them before and I will again in the future.
2025年2月28日
hmv (UK) - Maidstone からの回答
Hi Wendy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service from Max
Max who served me when ordering and on collection, was very helpful and worked to locate the band on the in-store computer as they are somewhat obscure. All professionally done 👍
2025年2月26日
hmv (UK) - Maidstone からの回答
Hello,
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and we're sure Max will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
Easy ordering online
Easy ordering online, good comms kept me up to date with delivery to store. Friendly and helpful gent in the shop, quick and efficient collection.
2025年2月10日
hmv (UK) - Maidstone からの回答
Hi Kirsty
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I had a great experience with HMV…
I had a great experience with HMV Maidstone. The staff were polite, helpful, and made the process of ordering and collecting an item super easy. They asked for ID when I collected my order, which made me feel like my purchase was secure. The team is knowledgeable and efficient, and the store itself has a good selection. A little update on how items are arranged wouldn't hurt, but overall, fantastic service. Keep it up!
2025年1月20日
自発的なレビュー
hmv (UK) - Maidstone からの回答
Hello Zayna
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
hmv (UK) - Maidstone からの回答
Hi peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Ordering process very easy in store. Delivery even quicker than anticipated. Great all round
2025年1月17日
hmv (UK) - Maidstone からの回答
Hi Phil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick and easy process
Great product, friendly staff and very easy click and collect process
2025年1月4日
hmv (UK) - Maidstone からの回答
Hello Alfie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Have not received the tshirt yet ???
Have not received the tshirt yet ???
Store in Maidstone messed up the order by putting the wrong address and ordering the wrong size shirt ☹️
Called to complain we have not received anything yet and it has still not been sorted..
RUBBISH SERVICE AVOID SHOPPING AT HMV
2025年1月2日
hmv (UK) - Maidstone からの回答
Hello,
We are sorry to hear of this issue.
We can see our service team has now been in touch and processed a refund for the incorrect order.
ordering system
Very easy ordering system also kept me up to date with my purchases.
Didn’t have long to wait for confirmation that my order was ready.
2024年12月20日
hmv (UK) - Maidstone からの回答
Hi Sandra
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Wonderful staff and extremely friendly…
Wonderful staff and extremely friendly and helpful. Item not in stock, but assistant ordered for me to be delivered to my home in time for Christmas.
2024年12月23日
hmv (UK) - Maidstone からの回答
Hi Jon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Maidstone からの回答
Hi kady
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Maidstone からの回答
Hi Michele
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Maidstone からの回答
Hello Dan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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