The item I wanted was not available immediately but it was ordered and arrived within 4 days. The staff where very polite and helpful and I am very pleased with my DVD.
企業が回答しました
所在地
所在地を変更Unit 47, Merry Hill Shopping Centre, DY5 1SY Brierley Hill, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Placed order online, got a confirmation email. But never got a collection notification email for the date expected. Had to chase up customer services to be told that the item *had* been ready to colle... もっと見る
企業が回答しました
Brilliant customer service in store today. Crudge and Martin were so knowledgeable and very helpful...a couple of other members of staff were great too but I neglected to take their names. Very helpfu... もっと見る
企業が回答しました
Hmv has such a vast range of products to choose from. The quality of the clothing I purchased were amazing. I purchased during the sale and got some really good bargains. I also buy lots of CD's, blu... もっと見る
企業が回答しました
企業情報
hmv (UK) - Merry Hill について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 47, Merry Hill Shopping Centre, DY5 1SY, Brierley Hill, 英国
4.7
優良
330件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Merry Hill からの回答
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great always buy from hmv thank you
2026年4月28日
hmv (UK) - Merry Hill からの回答
Hi Steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
DVD order
The item I wanted was not available immediately but it was ordered and arrived within 4 days. The staff where very polite and helpful and I am very pleased with my DVD.
2026年4月16日
hmv (UK) - Merry Hill からの回答
Hi Sandra
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I enjoy going on HMV websites to see…
I enjoy going on HMV websites to see what they have or what coming out soon on DVD or blu ray. It’s really good to have a look on for when you want a film night.
2026年4月8日
hmv (UK) - Merry Hill からの回答
Hi Amanda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Merry Hill からの回答
Hi Les
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Because,my order that I ordered for was…
Because,my order that I ordered for was on time,and the staff were in store were very polite and couldn't do enough for me,when I went for my parcel.
2026年3月31日
hmv (UK) - Merry Hill からの回答
Hi Jeremy,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Special ordered albums for me
Special ordered albums for me. They were delivered really quickly and in excellent condition. Excellent & friendly staff.
2026年3月27日
hmv (UK) - Merry Hill からの回答
Hi Roy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff was very friendly and had the…
The staff was very friendly and had the package ready in place to give to me.
2026年3月24日
hmv (UK) - Merry Hill からの回答
Hi Annette
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The vinyls worked amazingly customer…
The vinyls worked amazingly customer service was fantastic
2026年3月17日
hmv (UK) - Merry Hill からの回答
Hi Chris
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Not a happy customer
I went in on the Sunday ,knowing that some people had received their copy.
I was told I couldn’t have it until ‘release day’ then later on , I had an email saying it was ready for collection 🤬
2026年3月15日
hmv (UK) - Merry Hill からの回答
Hi Carl,
Thank you for your feedback.
We can see the item ordered was not released until 16/03/26, therefore marked off at the store following closing at 5pm that day to advise you this would be ready for collection upon the Monday morning for the release date.
We do hope this helps to clear up any confusion, and hope that you enjoy your purchase.
hmv (UK) - Merry Hill からの回答
Hi Archie,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Placed order online
Placed order online, got a confirmation email. But never got a collection notification email for the date expected. Had to chase up customer services to be told that the item *had* been ready to collect on the expected day, but no email had been sent.
2026年3月17日
hmv (UK) - Merry Hill からの回答
Hi Paul
Thank you for taking the time to leave us a review. We are sorry to hear you did not receive a notification from the store, apologies for any disappointment caused. We can see you have been in touch and we have assisted with this.
hmv (UK) - Merry Hill からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast serviceQuick service items arrived intact…
Quick service items arrived intact after a few days
2026年3月13日
hmv (UK) - Merry Hill からの回答
Hi Denise
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Merry Hill からの回答
Hi Roy,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Merry Hill からの回答
Hi Kevin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Merry Hill からの回答
Hi Mr Cox
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Merry Hill からの回答
Hi Richard
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great funko pop purchased.
Great funko pop purchased.
I would have given 5 stars however I first went to purchase the item in the Merry Hill store. I was told by the staff that the figure was no longer available and they couldn’t get hold of it for me. I walked out the store and found it myself on the HMV website and ordered it.
🤷🏻♀️.
2026年2月28日
hmv (UK) - Merry Hill からの回答
Hi there,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Adam in the Merry Hill store sold me a…
Adam in the Merry Hill store sold me a hoodie which I am really happy with. But he did it with a smile and an amazing attitude. I will definitely be back. Thank you Adam
2026年2月25日
自発的なレビュー
hmv (UK) - Merry Hill からの回答
Hi Nicola
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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