Went to Merry Hill shopping centre just for a general look around. HMV is one of the favourite shops - music, Funko Pops, band Tee’s. What’s not to like?! Saw that some of the portable record players... もっと見る
企業が回答しました
所在地
所在地を変更Unit 47, Merry Hill Shopping Centre, DY5 1SY Brierley Hill, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff on the merryhill store love me know what I like. The staff are just brilliant. Only thing about hmv is I would love by more dvds but rather expensive in my opinion. As it was done through ro... もっと見る
企業が回答しました
Many thanks, for your quick and efficient service. Delivery of dvds was exactly as ordered.
Hmv has such a vast range of products to choose from. The quality of the clothing I purchased were amazing. I purchased during the sale and got some really good bargains. I also buy lots of CD's, blu... もっと見る
企業が回答しました
企業情報
hmv (UK) - Merry Hill について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 47, Merry Hill Shopping Centre, DY5 1SY, Brierley Hill, 英国
4.7
優良
351件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Delivery by post
Many thanks, for your quick and efficient service. Delivery of dvds was exactly as ordered.
2026年8月17日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
General look around but grabbed a bargain!
Went to Merry Hill shopping centre just for a general look around. HMV is one of the favourite shops - music, Funko Pops, band Tee’s. What’s not to like?! Saw that some of the portable record players were on offer and made a purchase ahead of my daughter’s birthday. Also had a 15% off vinyl voucher included which is a bonus. Staff were nice and friendly, store laid out well.
2026年8月9日
hmv (UK) - Merry Hill からの回答
Hi rachel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Collection was an easy and experience…
Collection was an easy and experience staff was extremely friendly and helpful
2026年8月8日
hmv (UK) - Merry Hill からの回答
Hello Jasmine
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent ordering service
Excellent ordering service, quick delivery and friendly efficient service in store
2026年8月4日
hmv (UK) - Merry Hill からの回答
Hello Em
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Royal mail a pain hmv staff lively
The staff on the merryhill store love me know what I like. The staff are just brilliant. Only thing about hmv is I would love by more dvds but rather expensive in my opinion. As it was done through royal mail (i personally hate royal mail all my post late lost or damaged) would have been same price to send it too my house so why does it have to go to the store for me to pick up. Is it because hmv have realised like me how rubbish a company royal mail or what? I find this confusing. I loved my film clueless loved it when it came out always wanted it on dvd. My advice go eith a different delivery company you are their customer too and your a huge company.
2026年8月5日
hmv (UK) - Merry Hill からの回答
Hi Mrs
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn those extra stars from you next time ;-)
Have a great day!
I enjoy going on website or going into…
I enjoy going on website or going into store to see what they have.
2026年8月2日
hmv (UK) - Merry Hill からの回答
Hi Amanda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Order arrived on release date
Order arrived on release date, and in good condition, good service and helpful staff at the store.
Many thanks.
2026年7月19日
hmv (UK) - Merry Hill からの回答
Hi Cory,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I wanted to order an album
I wanted to order an album. Staff at HMV Merry Hill were really helpful. Album arrived on the date they said it would. No problems. Thank you.
2026年7月1日
自発的なレビュー
hmv (UK) - Merry Hill からの回答
Hi adrian
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Merry Hill からの回答
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good selection of items
Good selection of items. If ordering on line quick delivery. If visiting store always very helpful and polite
2026年7月6日
hmv (UK) - Merry Hill からの回答
Hi Dorothy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Merry Hill からの回答
Hello Richard,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service
Great service, friendly staff, delivery was slightly delayed but i got it on monday. Very happy
2026年6月19日
hmv (UK) - Merry Hill からの回答
Hi Jason
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff at the counter were all very…
The staff at the counter were all very friendly and helpful,they sorted out several gift tokens for me and ordered anything for me which wasn't in stock and the order arrived promptly,
☆☆☆☆☆
2026年6月12日
hmv (UK) - Merry Hill からの回答
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service
Great customer service. Helpful and fair to all at an album launch party.
2026年6月15日
hmv (UK) - Merry Hill からの回答
Hi Steve
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Preordered the new boards of canada…
Preordered the new boards of canada album so I could listen to it on release day (I even booked the day off). On the Friday it got to around 3pm still no confirmation email that it had arrived. Tang helpline on hold for well over 30 minutes. Was advised I could buy one of the copies in store (you had an abundance of them) but would not get a refund on the preorder (???) so would effectively be paying twice. Eventually got the confirmation email at after 4pm. Very disappointed I asked the customer helpline to raise a complaint as was very unhappy. I have had no response from anyone about this. Really disappointed that was the first and last time I preorder anything from HMV. I preordered so I was confident I would have a copy to listen to on the day not in the evening. Shame, staff in store were friendly but disappointed with your preorder service.
2026年6月3日
hmv (UK) - Merry Hill からの回答
Hello,
We're very sorry to hear this. We can see that the item was released on 29/05/2026 and was marked as ready to collect in the afternoon. We can only apologise that this was not marked as ready to collect in the morning of the release - we absolutely appreciate that it would be more ideal to have the item first thing - but unfortunately this is not always possible due to circumstances out of our control related to the deliveries.
We can see that this has now been collected and we hope that you are enjoying your purchase.
Thank you for making us aware of your thoughts and apologies for any disappointment.
Quick and easy.
2026年5月26日
hmv (UK) - Merry Hill からの回答
Hi Mr Howell
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
My items were quick and easy to order…
My items were quick and easy to order in the shop and I was notified as soon as they were ready to be collected. Staff were friendly and helpful.
2026年5月25日
hmv (UK) - Merry Hill からの回答
Hi Jean
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The experience was friendly and the…
The experience was friendly and the employees was happy to help me find the product I was looking for.
2026年5月18日
hmv (UK) - Merry Hill からの回答
Hi Pardeep
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick delivery service plenty of…
Quick delivery service plenty of updates on order great customer service in-store
2026年5月23日
hmv (UK) - Merry Hill からの回答
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fantastic purchase really quick…
Fantastic purchase really quick Fantastic team at merry hill
2026年5月9日
hmv (UK) - Merry Hill からの回答
Hi Lesley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。