Went to Merry Hill shopping centre just for a general look around. HMV is one of the favourite shops - music, Funko Pops, band Tee’s. What’s not to like?! Saw that some of the portable record players... もっと見る
企業が回答しました
所在地
所在地を変更Unit 47, Merry Hill Shopping Centre, DY5 1SY Brierley Hill, GB
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The staff on the merryhill store love me know what I like. The staff are just brilliant. Only thing about hmv is I would love by more dvds but rather expensive in my opinion. As it was done through ro... もっと見る
企業が回答しました
Many thanks, for your quick and efficient service. Delivery of dvds was exactly as ordered.
Hmv has such a vast range of products to choose from. The quality of the clothing I purchased were amazing. I purchased during the sale and got some really good bargains. I also buy lots of CD's, blu... もっと見る
企業が回答しました
企業情報
hmv (UK) - Merry Hill について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 47, Merry Hill Shopping Centre, DY5 1SY, Brierley Hill, 英国
4.7
優良
351件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The member of staff was very polite and…
The member of staff was very polite and was very efficient
2026年2月15日
hmv (UK) - Merry Hill からの回答
Hi Joanna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant customer service in store…
Brilliant customer service in store today. Crudge and Martin were so knowledgeable and very helpful...a couple of other members of staff were great too but I neglected to take their names. Very helpful! We left as happy customers, thank you very much.
2026年2月15日
自発的なレビュー
hmv (UK) - Merry Hill からの回答
Hello laura
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Merry Hill store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Buying For Your Eyes Only Again……..
The whole process stemmed from a question I asked of the assistant about a ‘James Bond’ movie, For Your Eyes Only, and whether I could still obtain a copy of the Blu - Ray version in a particular version of the disc box cover art, to match the rest of my set. The assistant carried out an online search, and was able to identify the disc I wanted. I was impressed with the speed of the service, to the extent that I placed an order for the disc right away. The assistant took my details and payment, and assured me that the disc would be in store in a couple of days. I was well impressed with the quality of service provided on the day, and the disc was indeed with me within the suggested timescale. The disc box does indeed match the others in my set, so I was delighted with the all - round good service and care given, which is one of the reasons I remain an HMV customer 😊
2026年2月6日
hmv (UK) - Merry Hill からの回答
Hi Christopher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Merry Hill からの回答
Hi Lisa
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Merry Hill からの回答
Hello Debra
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Quick and polite service.
2026年1月21日
hmv (UK) - Merry Hill からの回答
Hi Mark,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff are always friendly and helpful
2026年1月20日
hmv (UK) - Merry Hill からの回答
Hi MR
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very friendly and helpful staff every…
Very friendly and helpful staff every time I visit the store.
2026年1月20日
hmv (UK) - Merry Hill からの回答
Hi MARK
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
When I couldn't find the item I wanted…
When I couldn't find the item I wanted in the shop the assistant looked online found what I required and explained that i could collect from the store free of charge or be delivered at a cost.
2026年1月15日
hmv (UK) - Merry Hill からの回答
Hello kevin
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
I ordered a vinyl as it wasn't in…
I ordered a vinyl as it wasn't in store. It was so easy to do and the staff were really helpful. It was for a Christmas present. I received an email to let me know when it has arrived in store. When I collected it it was protected well in a cardboard sleeve. I was really happy with how quickly it was delivered to the store. I didn't have to wait long when I went to collect. Really great service
2025年12月7日
hmv (UK) - Merry Hill からの回答
Hi Flanaghan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly helpful staff and an adequate…
Friendly helpful staff and an adequate pick up time frame allowed me to collect to suit my schedules.
2026年1月13日
hmv (UK) - Merry Hill からの回答
Hi David,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Merry Hill からの回答
Hi Rubyn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Record player The one I went with was a Lenco it’s great love it
I was brought a record player for Xmas and it was faulty. I took it in to the merryhill store it was sorted no problem , I then upgraded the record which was ordered for me and they put it together for me a young girl called Erin a great asset to the company.
2026年1月15日
hmv (UK) - Merry Hill からの回答
Hi Diane
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Merry Hill からの回答
Hi Stacey
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Merry Hill からの回答
Hi Susan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Merry Hill からの回答
Hello Curtis,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Friendly staff & good vinyl selection
Friendly staff & vinyl records always in great condition, with a good stock to choose from 👍
2026年1月1日
hmv (UK) - Merry Hill からの回答
Hi Craig
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
quick delivery items well packed
2025年12月27日
hmv (UK) - Merry Hill からの回答
Hi dav
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Yesssssssss
2025年12月22日
hmv (UK) - Merry Hill からの回答
Hello MR
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Merry Hill からの回答
Hi Liam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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