I ordered 3 classic albums for my son's 17th birthday. Two came immediately, the 3rd - Beastie Boys I'll Communications arrived a day or so later with a hand written note saying 'Best band ever' and a... もっと見る
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所在地
所在地を変更Unit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ Newcastle, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Not bought a CD from a shop for years! Are they even called CDs now? Anyway, a knowledgeable young guy guided me through the process of ordering an out of stock, ‘niche’ CD without making me feel patr... もっと見る
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I pre-ordered a funko pop figure, PERFECT BUYING EXPERIENCE.No money was taken until the item was in stock. The delivery was spot on and well packaged. I wouldnt hesitate to purchase from HMV again. I... もっと見る
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Ordered online and package was delivered by Royal Mail Tracked 48. Arrived many days late and badly damaged, but HMV Newcastle replaced the items in-store for us no problem. Great service from the New... もっと見る
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企業情報
hmv (UK) - Newcastle について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ, Newcastle, 英国
4.8
優良
625件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Newcastle からの回答
Hi Jan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Newcastle からの回答
Hello Tracy
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Newcastle からの回答
Hi tobi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Newcastle からの回答
Hi Eileen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Newcastle からの回答
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordering was quick and simple in store
Ordering was quick and simple in store, and the DVD arrived promptly.
2025年7月7日
hmv (UK) - Newcastle からの回答
Hi Deborah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Newcastle からの回答
Hi Mrs O'Donnell,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Newcastle からの回答
Hello Roy
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The customer service was very very…Good 100%
The customer service was very very Good. I was actually impressed.
I was also so glad I had visited your store. I was impressed when leaving.
2025年6月29日
hmv (UK) - Newcastle からの回答
Hi Louis
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
HMV a Highstreet must .
I was delighted that HMV is there and trading wel by the look of it . The level of assistance I received when ordering some unlikely CD'S was terrific .
Thank you.
2025年6月27日
hmv (UK) - Newcastle からの回答
Hi Simon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Newcastle からの回答
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always good and knowledgeable service…
Always good and knowledgeable service from the staff in your store in Newcastle.
2025年6月29日
hmv (UK) - Newcastle からの回答
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Newcastle からの回答
Hello customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ask a young person!
Not bought a CD from a shop for years! Are they even called CDs now? Anyway, a knowledgeable young guy guided me through the process of ordering an out of stock, ‘niche’ CD without making me feel patronised or ancient. Delivered to store promptly, free of charge, efficient text notification and simple pick up process. Could not have been easier! Thank you HMV Newcastle.
2025年6月22日
hmv (UK) - Newcastle からの回答
Hi Jacqueline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Newcastle からの回答
Hi Elaine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The branch didn't have it in stock, so I had to order it.
Over the weeks leading up to when I ordered it in store, I was checking the bluray section, and was unable to see it. That spurred me on to see if it was available to order, which it was. I have still to watch it.
2025年6月15日
hmv (UK) - Newcastle からの回答
Hi Ms Bewick
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
OK, but room for improvement.
The click and collect process at HMV is cumbersome and irksome compared to Amazon or eBay.
At HMV I have to provide photo ID, which I don't have to at Amazon or eBay.
At HMV every time I collect something I have to laboriously punch in my email address on a computer screen, so a receipt can be sent to me, even though you must already have my email address because that is how you notify me that an item is ready for collection.
Also, once posted it seems to take a long time for an item to arrive at the store for collection.
Apart from that everything was fine.
2025年6月11日
hmv (UK) - Newcastle からの回答
Hi Greg
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
A good and smooth order experience…
A good and smooth order experience right up to the last moment when the sales assistant could not find my reserved parcel because of a labelling issue. However, that was dealt with quickly, and I am enjoying my new Switch 2.
2025年6月10日
hmv (UK) - Newcastle からの回答
Hi John
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
RITCHIE DID AN AMAZING JOB HELPING ME…
RITCHIE DID AN AMAZING JOB HELPING ME HE WAS VERY PROFESSIONAL AND POLITE
2025年6月5日
hmv (UK) - Newcastle からの回答
Hello customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Happy surprise.
Couldn't find an old title I was looking for, the assistant checked on computer and ordered it for me, it made my day, very friendly.
2025年6月3日
hmv (UK) - Newcastle からの回答
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon 🙂
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