hmv (UK) - Newcastle レビュー 

hmv (UK) - Newcastle からの回答

2026年3月29日

Hi michael

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

hmv (UK) - Newcastle からの回答

2026年3月28日

Hi Shantayne

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

hmv (UK) - Newcastle からの回答

2026年3月27日

Hi Lisa, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

hmv (UK) - Newcastle からの回答

2026年3月24日

Hi Laura

Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.

hmv (UK) - Newcastle からの回答

2026年3月19日

Hi Andrew,

Thanks for getting in touch.

We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.

We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.

hmv (UK) - Newcastle からの回答

2026年3月9日

Hi Eve

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

hmv (UK) - Newcastle からの回答

2026年3月6日

Hi Tabitha,

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

hmv (UK) - Newcastle からの回答

2026年2月25日

Hi Michael,

Thanks for getting in touch.

We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time. We are pleased to see that this has recently been collected before the store closure and we so hope you enjoy your purchase.

hmv (UK) - Newcastle からの回答

2026年2月23日

Hi Linda

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

hmv (UK) - Newcastle からの回答

2026年2月21日

Hello, we were sorry to learn of your disappointment at the cost of your recent call to our hmv Newcastlestore. The reason we provide 084 numbers for stores is that they offer additional options and increased functionality that helps us maintain consistent service levels across all of our stores. Regrettably, we do not have control over what additional access fees the various phone providers charge. For this reason we do highlight the additional potential cost to our customers at the beginning of each call stating that "Calls are charged at 7 pence per minute plus your phone company's access charge".

Should you encounter difficulties contacting any of our stores in the future, please feel free to call customer service on 03333 234 754 (Mon-Friday 9am-5pm). We will be happy to assist you regarding product availability in any of our stores. Alternatively, if your query is not urgent you can email us at store.service@hmv.co.uk and we'll respond to your enquiry as soon as possible.

We pride ourselves on the service we offer and we rely heavily on customer feedback in order to move forward and keep improving. We would therefore like to thank you for taking the time to make us aware of your experience.

hmv (UK) - Newcastle からの回答

2026年2月19日

Hi Helen

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

hmv (UK) - Newcastle からの回答

2026年2月17日

Hi Mr

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Newcastle store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

hmv (UK) - Newcastle からの回答

2026年2月13日

Hello Gordon

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

hmv (UK) - Newcastle からの回答

2026年2月10日

Hi John

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

hmv (UK) - Newcastle からの回答

2026年2月5日

Hi Kirsty

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

hmv (UK) - Newcastle からの回答

2026年2月2日

Hi Darren, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

hmv (UK) - Newcastle からの回答

2026年1月31日

Hi Daniel

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

hmv (UK) - Newcastle からの回答

2026年1月28日

Hello Daisy-mae

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

hmv (UK) - Newcastle からの回答

2026年1月27日

Hi DAVID

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

hmv (UK) - Newcastle からの回答

2026年1月26日

Hello Abb

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!