I ordered 3 classic albums for my son's 17th birthday. Two came immediately, the 3rd - Beastie Boys I'll Communications arrived a day or so later with a hand written note saying 'Best band ever' and a... もっと見る
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所在地
所在地を変更Unit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ Newcastle, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Not bought a CD from a shop for years! Are they even called CDs now? Anyway, a knowledgeable young guy guided me through the process of ordering an out of stock, ‘niche’ CD without making me feel patr... もっと見る
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I pre-ordered a funko pop figure, PERFECT BUYING EXPERIENCE.No money was taken until the item was in stock. The delivery was spot on and well packaged. I wouldnt hesitate to purchase from HMV again. I... もっと見る
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Ordered online and package was delivered by Royal Mail Tracked 48. Arrived many days late and badly damaged, but HMV Newcastle replaced the items in-store for us no problem. Great service from the New... もっと見る
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企業情報
hmv (UK) - Newcastle について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ, Newcastle, 英国
4.8
優良
625件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Keep me updated on order and delivery.
Keep me updated on order and delivery.
Very good service
2025年12月3日
hmv (UK) - Newcastle からの回答
Hi Rosemarie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon 🙂
Michelle
Customer Service Team
hmv.com
hmv (UK) - Newcastle からの回答
Hi Nick
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Newcastle からの回答
Hi Helen,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Simple order process and collected from…
Simple order process and collected from my local branch. Staff in Newcastle were very helpful and accommodating.
2025年11月22日
hmv (UK) - Newcastle からの回答
Hi Dean
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Music CD’s
Availability of products and competitive pricing are tremendous.
The customer service and delivery times are outstanding.
Thank you
2025年11月24日
hmv (UK) - Newcastle からの回答
Hi Jennifer,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Simple process to order and collect
Simple process to order recordings. Helpful and friendly staff at collection.
2025年11月22日
hmv (UK) - Newcastle からの回答
Hi MALCOLM
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really good customer service from Ritch
Really good customer service from Ritch
Good communication afterwards regarding delivery
2025年11月22日
hmv (UK) - Newcastle からの回答
Hello IRENE
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Newcastle store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Wanted a present for our granddaughter…
Wanted a present for our granddaughter and did not have size in store asked at counter extremely helpful staff who checked if size was in stock they had to order it in brilliant service kept us upto date via email collected it 2 days later just what we wanted great service all round
2025年11月18日
hmv (UK) - Newcastle からの回答
Hello Liz
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff were helpful
The staff were helpful. The shop in Newcastle is great. Better than the new metrocenter one. My daughter and I love browsing.
2025年11月17日
hmv (UK) - Newcastle からの回答
Hi J
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
hmv (UK) - Newcastle からの回答
Hi Victoria
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My purchase was delivered to the store
My purchase was delivered to the store. Pick up so easy and very friendly and helpful member of staff at the till
2025年11月12日
hmv (UK) - Newcastle からの回答
Hi Violet
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered a cd in the Newcastle store
I ordered a cd in the Newcastle store. I received an email saying the order was being processed and not long afterwards I had another email to collect the cd from the store.
Everything was quickly and efficiently dealt with.
2025年11月12日
Troy
Troy, your assistant was so helpful, he found and ordered what I was looking for, excellent service
2025年11月12日
hmv (UK) - Newcastle からの回答
Hi Christine
Thanks so much for leaving us a 5 star review - we’re over the moon.
We are so happy to hear that Troy made your experience a great one!
Thank you for shopping with hmv and we hope to see you again soon
Great all round experience as always
2025年11月8日
hmv (UK) - Newcastle からの回答
Hi Eddy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Newcastle からの回答
Hello Peter
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
I've shopped in hmv since I was a kid…
I've shopped in hmv since I was a kid in the early 80s love it so much thankyou x
2025年11月6日
hmv (UK) - Newcastle からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Newcastle からの回答
Hi Trevor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Newcastle からの回答
Hello Michael
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Newcastle からの回答
Hi Sheree
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Newcastle からの回答
Hello Sarka
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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