I have been shopping at HMV since my teens - intially in Enfield (my home town then) and in Oxford Street. So grateful, when moving to Norwich, to have an AMAZING HMV here! Your staff are always so he... もっと見る
企業が回答しました
所在地
所在地を変更128-131 Merchants Hall, Lower Ground, Chantry Place, NR2 1SH Norwich, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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The easiness of your online ordering, to the effective delivery at my local HMV in Norwich. On arrival I was served by 0831 Chloe who worked efficiently; was friendly and very welcoming . You don’t g... もっと見る
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HMV NORWICH held a listening party last 20th of March for the release of BTS’s 5th album, ARIRANG. I was so thrilled and happy that they did! The shop have all the different albums and vinyl versions,... もっと見る
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Hi HMV I ordered an item in the store the item I wanted to have they browsed through on there computer found the item I wanted to buy then waited 3days I received my item in the post the trammps disc... もっと見る
企業が回答しました
企業情報
hmv (UK) - Norwich について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
128-131 Merchants Hall, Lower Ground, Chantry Place, NR2 1SH, Norwich, 英国
4.8
優良
403件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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hmv (UK) - Norwich からの回答
Hello DEBORAH
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Norwich からの回答
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Norwich からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff
2026年6月16日
hmv (UK) - Norwich からの回答
Hi Kevin
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Norwich store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Very helpful staff
Very helpful staff. Sourced the CD, ordered it and it was delivered to the store I just a few days
2026年6月11日
hmv (UK) - Norwich からの回答
Hello BRIDGET
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I was able to purchase the cd along…
I was able to purchase the cd along with two others that will be sent next month.It also arrived on the Friday as stated and was pleased with the purchase.
2026年6月5日
hmv (UK) - Norwich からの回答
Hello Jeremy
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Norwich からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Norwich からの回答
Hi Denzz
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Norwich からの回答
Hi Alfie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I went to the checkout straight away…
I went to the checkout straight away because I did didn’t know where to go, I was told that portable cd players were coming back, they ordered exactly what I wanted and it was in the shop on the day they said it would be.
2026年5月14日
hmv (UK) - Norwich からの回答
Hi Kim
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
Great click and collect service even…
Great click and collect service even over the Bank Holiday
2026年5月10日
hmv (UK) - Norwich からの回答
Hi Jeanette
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Love the HMV experience whether it’s…
Love the HMV experience whether it’s in-store or online. Keeping physical media alive and I’ll keep supporting the shops that do!
2026年5月4日
hmv (UK) - Norwich からの回答
Hi Matthew,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Live bands playing on Saturday…
Live bands playing on Saturday afternoons is a good experience at the store
Picked up a rare double coloured vinyl & a cd
2026年5月3日
hmv (UK) - Norwich からの回答
Hi GAVIN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Received click & collect order in quick…
Received click & collect order in quick time, same easy & excellent service as I've now come to expect from HMV!
2026年4月27日
hmv (UK) - Norwich からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Didn't have what I wanted so ordered it…
Didn't have what I wanted so ordered it - really fast and efficient service. I would rather pay extra to keep HMV on the high street than give money to Amazon. Ever.
2026年4月28日
hmv (UK) - Norwich からの回答
Hello Martyn,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
They were efficient snd DVD I ordered…
They were efficient snd DVD I ordered was delivered very quickly
2026年4月25日
hmv (UK) - Norwich からの回答
Hi Denise,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent Customer Care from Norwich HMV
The helpfulness of the first assistant, Glenda, searching and locating one request. Also combining four gift cards into one enabling me to purchase my first request. Then allowing me to purchase a second request to the value of £34.99 on collection of the first item. Survey number: 59-831-3 14/04/2026
The second assistant, Alice, in searching for another request confirmed that although she could find it, it was not available through HMV. Survey number: 8-831-5 17/04/2026
A third assistant , Lucy, on another occasion was extremely helpful with something I was searching for. Survey number: 19-831-6 18/04/2026
I am very appreciative of their excellent customer care.
2026年4月14日
hmv (UK) - Norwich からの回答
Hi Les,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Norwich からの回答
Hello Alison
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Norwich からの回答
Hi Deborah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Thank you Chloe at Norwich HMV
The easiness of your online ordering, to the effective delivery at my local HMV in Norwich. On arrival I was served by 0831 Chloe who worked efficiently; was friendly and very welcoming . You don’t get that type of customer services these days . 5 stars was the best score that I could give as that was the highest rating available . Thank you.
2026年4月8日
hmv (UK) - Norwich からの回答
Hello customer
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Norwich store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
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