the product was perfect for my needs shame the royal mail were not careful with it but it is all good can live with slight damage on rear panel
企業が回答しました
所在地
所在地を変更32- 34 Cornwall St, PL1 1LP Plymouth, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Easy to use website. Competitive prices. Quick delivery times and orders comes well packaged. Can't think of any time I've ever had any problems with my order. As for in shop experience I can't... もっと見る
企業が回答しました
Good communication. Appreciate the ease of a pick up at my own convenience (rather than the hassle of an ever changing courier delivery slot, waiting in for a delivery that doesn’t come and the frustr... もっと見る
企業が回答しました
Everyone in Plymouth HMV are so lovely and helpful. They should all be given knighthoods & damehoods immediately, rather than awarding them to old actors, useless politicians and overpaid foot soccer... もっと見る
企業が回答しました
企業情報
hmv (UK) - Plymouth について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
32- 34 Cornwall St, PL1 1LP, Plymouth, 英国
4.8
優良
342件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great product and fast deliver.
2024年11月30日
hmv (UK) - Plymouth からの回答
Hi Jay
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered online to collect in shop
Ordered online to collect in shop. Shipped immediately and easy/friendly pick up. Smooth and efficient but enough about me.
2024年11月28日
hmv (UK) - Plymouth からの回答
Hi Rob
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Plymouth からの回答
Hi John,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Was talked through the whole process of…
Was talked through the whole process of the ordering and was kept up to date with everything along the way, they were lovely
2024年11月20日
hmv (UK) - Plymouth からの回答
Hi Sophie,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Pre-order click and collect service failure
Pre-ordered vinyl album to be collected from store. Received email to collect - arrived at store and item couldn't be found. Store could not give me item from stock. They called HMV customer services dept who then sent me an email form to report a lost package! They said they will investigate and then be able to refund payment made, but I will need to then re-purchase ...at higher price. Not sure how long I have to wait for refund. Store staff were very apologetic, but am most unhappy with HMV central customer service.
2024年11月20日
hmv (UK) - Plymouth からの回答
Hello,
Thank you for your feedback.
We are sorry to hear that your purchase was sadly lost in post.
Unfortunately as the order was placed online we are unable to fulfil this using store stock as they are separate. Whilst we can appreciate this is not ideal, we can see that you are in communication with our service team at this stage who will look into matching your original purchase price.
We hope this helps and look forward to resolving this further with you shortly.
Easy to order and easy to collect
Easy to order and easy to collect. Pity your plastic(!) bags don’t fit the outer LP packaging but that was a minor issue. Well done and thank you, I would definitely order again.
2024年11月20日
hmv (UK) - Plymouth からの回答
Hi Joanne,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Plymouth からの回答
Hi Tina,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Was very helpful
Was very helpful, kept me updated as to when my parcel was going to be delivered, very friendly.
2024年11月17日
hmv (UK) - Plymouth からの回答
Hi Karen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Plymouth からの回答
Hi Darren
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
A fine selection of LPs and CDs
A fine selection of LPs and CDs. I am very happy with the quality and with the fact that you can see exactly what you are buying.
2024年11月17日
hmv (UK) - Plymouth からの回答
Hi Paul,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great customer service at shop
2024年11月14日
hmv (UK) - Plymouth からの回答
Hi DAVID
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service and the bag is great…
Great service and the bag is great thank you , brought the stained glass stitch bag, all packed as brand new (nice to see it wasn’t unpacked by any one of the team)
2024年11月7日
hmv (UK) - Plymouth からの回答
Hi Esther
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Plymouth からの回答
Hi Jane
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered quickly and it came very quick…
Ordered quickly and it came very quick I'm so happy
2024年10月29日
hmv (UK) - Plymouth からの回答
Hi Mandy,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
HMV provide a reliable prompt service…
HMV provide a reliable prompt service with a vast range of merchandise, staff are polite & knowledgeable.
2024年10月15日
hmv (UK) - Plymouth からの回答
Hi Jason
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent service delivery to the store…
Excellent service delivery to the store within a few days of ordering the CD.
Regular emails to update on each stage of order, despatch and arrival to store. Customer service very high as usual! Thank you to all at HMV.
2024年10月15日
hmv (UK) - Plymouth からの回答
Hi Clare
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent
Quick delivery. Friendly efficient staff. Straightforward service, no hassle. Have used HMV before and they will continue to be the first provider I will go to before any others.
2024年9月28日
hmv (UK) - Plymouth からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Plymouth からの回答
Hi Christine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Will definitely add to my list of sellers
Usually buy from Ebay, etc but found HMV was cheaper than the large Internet sellers. Delivered on the date and time stated. On collecting from store staff extremely friendly and helpful
2024年9月20日
hmv (UK) - Plymouth からの回答
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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