Why pay for postage or a Prime subscription when you can get an order sent double-quick to a local store? The Poole branch has a big enough stock to ensure pleasant browsing, with plenty of collecta... もっと見る
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所在地
所在地を変更73 / 75 Dolphin Centre, BH15 1SY Poole, GB
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While visiting the HMV Poole store, my husband stepped in front of a lady in an aisle to pass by — just as she went to reach for an item. It was a simple human error, and he immediately apologised... もっと見る
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Very good overall. I was able to buy the product I wanted at a good price, although it was slightly difficult to locate in store - there were several options where a 4K anime might be and I had to hun... もっと見る
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Mainly the experience was really good, just that one of the covers on one of the vynl albums was damaged. It couldn't be seen as it was the inside cover. Other than that I thought the 3 for £66 was an... もっと見る
企業が回答しました
企業情報
hmv (UK) - Poole について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
73 / 75 Dolphin Centre, BH15 1SY, Poole, 英国
4.8
優良
135件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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hmv (UK) - Poole からの回答
Hi Shaun
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Poole からの回答
Hi Joshua
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Ordering online just wouldn't work
Unfortunately, I tried to order a couple of items in July at different times from the website, one a reservation in store and the other a delivery to Chester for my son and I couldn't do either. I went into the shop in Poole to order the items and one was in stock and the other a preorder that the assistant managed to complete on line for delivery to me. Both times I had a very enjoyable experience in the shop, both members of staff were awesome. I'll not bother online again, I'll just pop in instead.
2025年7月17日
hmv (UK) - Poole からの回答
Hello Ruth
Thanks so much for taking the time to leave us a review. We’re pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
Online shopping with great instore service.
Ordering online is very easy and the staff at the Poole store are always helpful and cheerful.
2025年7月2日
hmv (UK) - Poole からの回答
Hi Martin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff were very helpful & made…
The staff were very helpful & made ordering the record easy
2025年6月15日
hmv (UK) - Poole からの回答
Hi Barbara
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I knew I could buy the Signora Volpe…
I knew I could buy the Signora Volpe Series 2 dvd easily prior to release date, with the very efficient and friendly staff at HMV in Poole Dorset, it arrived on time and was ready for me to pick up at the store.
2025年5月8日
hmv (UK) - Poole からの回答
Hi JC
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful young man helped find exactly what I was looking for
Young man who served me was so polite and helpful.
He found exactly the cd’s I was looking for and arranged to send them to me.
They arrived quickly and we were very happy with them.
2025年4月3日
hmv (UK) - Poole からの回答
Hi Donald
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent, helpful and friendly customer service
Excellent, helpful and friendly customer service.
Thank you
2025年3月29日
hmv (UK) - Poole からの回答
Hi Rachel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Super Fast and Super Friendly
My click and collect arrived within days of being ordered, and the staff that served me were friendly as always.
2025年3月12日
hmv (UK) - Poole からの回答
Hi Chloe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Amazingly good offers the experience was really good
Mainly the experience was really good, just that one of the covers on one of the vynl albums was damaged. It couldn't be seen as it was the inside cover. Other than that I thought the 3 for £66 was an amazing offer and will definitely use it again. Considering that I use HMV alot, I have only ever had one damaged inside cover.
2025年2月26日
hmv (UK) - Poole からの回答
Hi
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Should you require any assistance regarding the damaged cover please contact us via support.hmv.com.
Have a great day!
hmv (UK) - Poole からの回答
Hi Solomon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very efficient service
2025年2月26日
hmv (UK) - Poole からの回答
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Poole からの回答
Hello Angela
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
I ordered an item online
I ordered an item online, it was released on the due date and arrived at the store soon after
2025年1月28日
hmv (UK) - Poole からの回答
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick click and collect service
Quick click and collect service, staff are friendly and helpful
2025年1月13日
hmv (UK) - Poole からの回答
Hi Zoe
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Poole からの回答
Hi Ronald
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Poole からの回答
Hi Keilly
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Poole Store Staff Great
Staff in Poole store very helpful and assisted in ordering item online when I was in the store
2024年12月19日
hmv (UK) - Poole からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Poole からの回答
Hi Dave
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful Store Staff
2024年12月23日
hmv (UK) - Poole からの回答
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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