I visited the shop in Portsmouth. The young man who served me was extremely helpful and after he was not able to locate what I was looking for, ordered it for me. The delivery was quick.
企業が回答しました
所在地
所在地を変更244-248 Commercial Road, UNIT 2, PO1 1HH Portsmouth, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
8Came in to commercial road portsmouth store to browse and look for a specific dvd. Wasn't especially busy but the security guard was actively following me closely around the store within 2 meters a... もっと見る
企業が回答しました
Super easy and super quick online ordering and collection in store. My item arrived really quickly and there was no fee to collect. Very happy. Will remember to use HMV in the future and not just t... もっと見る
企業が回答しました
Fab service once again Portsmouth HMV team. Placed my order with you in store and was notified by email to pick up and all good when I collected.
企業が回答しました
企業情報
hmv (UK) - Portsmouth について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
244-248 Commercial Road, UNIT 2, PO1 1HH, Portsmouth, 英国
4.6
優良
284件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service
Easy ordering system, order quickly sorted and collected items with ease. The customer service assistant was very friendly and helpful too. All in all, great service.
2025年12月2日
hmv (UK) - Portsmouth からの回答
Hi Rachel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast delivery and great service
The album I bought was delivered quickly and was well packaged.
2025年11月25日
hmv (UK) - Portsmouth からの回答
Hi Courtney
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Portsmouth からの回答
Hi Diana,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I found the staff very helpful kind the…
I found the staff very helpful kind the delivery was fast
2025年11月8日
hmv (UK) - Portsmouth からの回答
Hello Jill
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Service was fantastic
Service was fantastic. Delivery status we was aware at all times delivered when they said they was out for delivery and the package was all nice definitely order again
2025年10月28日
hmv (UK) - Portsmouth からの回答
Hi Kerry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Cancelled my order
Cancelled my order due to "unwanted item" but I never received an email to say it had even turned up at tbe store so I have had to re order it...
2025年11月4日
hmv (UK) - Portsmouth からの回答
Hi Melanie
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
hmv (UK) - Portsmouth からの回答
Hi Jamie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service from Portsmouth HMV
From the order in store to the prompt delivery. Everything was fantastic. The store did not have everything i wanted and the young lady ordered an item for me and had it delivered to my home.It arrived safely and I am very happy. Exactly what I expect from HMV as the service is always excellent 👌
Thank you so much.🙂
2025年10月19日
hmv (UK) - Portsmouth からの回答
Hi Clare
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great! Long live HMV!
Great! Available on release day. Staff friendly and polite! Love having HMV back to greatness as it was 😍😍😍
2025年10月13日
hmv (UK) - Portsmouth からの回答
Hi Wayne
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fabulous Movie in 4K
I absolutely Loved this movie at the cinema, when it first came out. The story, acting and special effects are second to none. And there are so many extras, both on the blu ray, and in the presentation package. Very pleased, both, with the product, and the fine service I always get with HMV. 😊
2025年9月25日
hmv (UK) - Portsmouth からの回答
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Portsmouth からの回答
Hi Sharon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good customer service in the store
Good customer service in the store. I was also kept up to date with progress of my order and my item arrived promptly in store ready for me to collect.
2025年9月4日
hmv (UK) - Portsmouth からの回答
Hi katy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Portsmouth からの回答
Hi Graham
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Portsmouth からの回答
Hi Tanya
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Portsmouth からの回答
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly helpful staff
Friendly helpful staff , ordered product on Thursday arrived Friday ,brilliant service 👍
2025年7月3日
hmv (UK) - Portsmouth からの回答
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Portsmouth からの回答
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
4k Blu Ray Films
Although the Portsmouth store did not have the item I wanted, they ordered it for me and it arrived 2 days later.
2025年6月24日
hmv (UK) - Portsmouth からの回答
Hi Leonard
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly and knowledgeable staff; kept me informed from ordering through to collection.
Friendly and knowledgeable staff.
2025年6月15日
hmv (UK) - Portsmouth からの回答
Hello Robert
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I would like to thank you for the…
I would like to thank you for the purchase I made the delivery was very quick and the price of the CD got good. I would recommend you to other people who like me love to hear music thank you so much.
2025年6月16日
hmv (UK) - Portsmouth からの回答
Hi Anthony
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。