I visited the shop in Portsmouth. The young man who served me was extremely helpful and after he was not able to locate what I was looking for, ordered it for me. The delivery was quick.
企業が回答しました
所在地
所在地を変更244-248 Commercial Road, UNIT 2, PO1 1HH Portsmouth, GB
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レビュアーのコメントを見てみましょう
8Came in to commercial road portsmouth store to browse and look for a specific dvd. Wasn't especially busy but the security guard was actively following me closely around the store within 2 meters a... もっと見る
企業が回答しました
Super easy and super quick online ordering and collection in store. My item arrived really quickly and there was no fee to collect. Very happy. Will remember to use HMV in the future and not just t... もっと見る
企業が回答しました
Fab service once again Portsmouth HMV team. Placed my order with you in store and was notified by email to pick up and all good when I collected.
企業が回答しました
企業情報
hmv (UK) - Portsmouth について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
244-248 Commercial Road, UNIT 2, PO1 1HH, Portsmouth, 英国
4.6
優良
285件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great
Great, quick service.
My order order arrived less than 72 hours after my purchase
Which was good considering 24 hours of the wait was a Sunday.
2025年6月1日
hmv (UK) - Portsmouth からの回答
Hi Mr martin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service throughout
2025年5月26日
hmv (UK) - Portsmouth からの回答
Hi Barbara
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly staff
2025年5月21日
hmv (UK) - Portsmouth からの回答
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordered cd in store which was…
Ordered cd in store which was temporarily out of stock. Easy ordering process. CD arrived within time period stated. Staff at counter very polite and proficient. Would readily use HMV services again
2025年5月24日
hmv (UK) - Portsmouth からの回答
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to find what I wanted online
Easy to find what I wanted online, arrived in perfect condition.
2025年5月20日
hmv (UK) - Portsmouth からの回答
Hi MICHAEL
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Portsmouth からの回答
Hi Helen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Portsmouth からの回答
Hi laura
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Portsmouth からの回答
Hello Susan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
As always good service professional …
As always good service professional knowledgeable..helpful and always a pleasant visit
2025年4月18日
hmv (UK) - Portsmouth からの回答
Hi William
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff have always been very polite and…
Staff have always been very polite and helpful, they ordered my purchase for me and I collected from the store, it is good to have a store to go into to browse and ask any questions you may have.
2025年4月10日
hmv (UK) - Portsmouth からの回答
Hello Jean
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
hmv (UK) - Portsmouth からの回答
Hi DEBRA
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Portsmouth からの回答
Hi Heather
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Another happy customer
Went in store and bought three out of four of the albums I needed for my collection, and I was able to order the fourth one at the till, for home delivery. Straight away the staff member that helped me was friendly and knowledgeable about different delivery options, and the whole process was stress free and easy, and the delivery time was only a few days at most, would definitely order again :)
2025年3月7日
自発的なレビュー
hmv (UK) - Portsmouth からの回答
Hi Tia
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great experience!
Placed an order for a record online, and elected to collect it from my local branch. The whole process was flawless from start to finish. All told, a great experience, and you can buy with confidence from HMV!
2025年3月18日
hmv (UK) - Portsmouth からの回答
Hi Alex
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Portsmouth からの回答
Hi Gug
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click and collect extremely useful
Click and collect to your shops is a great boon for me, as my local post has become a bit less reliable lately.
Always efficient friendly service at the Commercial Road, Portsmouth branch.
2025年3月4日
hmv (UK) - Portsmouth からの回答
Hi Nigel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Portsmouth からの回答
Hello Stephen
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Always keep me informed regarding my…
Always keep me informed regarding my order. And a great staff team at HMV Portsmouth thank you guys.
2025年2月26日
hmv (UK) - Portsmouth からの回答
Hi Mark
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
It was the first time I used the HMV…
It was the first time I used the HMV Portsmouth branch. So it was a bit confusing.
2025年1月11日
hmv (UK) - Portsmouth からの回答
Hi Ann,
Thank you for visiting us and leaving us a review!
Sorry for any confusion, please be assured that our store staff are on hand to assist you should you need any help locating items or purchasing 🙂
We hope to see you again soon!
Online order collection
My order was easy to process online. Received updates as and when to let me know the status of my order. Collected my order with no issues.
2025年2月26日
hmv (UK) - Portsmouth からの回答
Hello Paul
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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