Ordered CD online for launch date, no notification, went to store only be told even though they had many CD’s in I had to wait till HO sent mine Joke
企業が回答しました
所在地
所在地を変更112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR Preston, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
i went to the preston store ordered the items i wanted the member of staff was very friendly and helpful the items came very quickly and i was informed of their arrival so a very good service
企業が回答しました
Large selection of DVD's Blue Rays CD's and Vinyl, helpful staff and pleasant surroundings. The shop is well laid out. Great that you can still browse these items and purchase them at a specialist hi... もっと見る
企業が回答しました
Fast,reliable service from ordering online too picking up in store. Great friendly staff always happy to help. My faith in HMV after a bad experience has been restored,well done everyone and Merry Chr... もっと見る
企業が回答しました
企業情報
hmv (UK) - Preston について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR, Preston, 英国
4.7
優良
171件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Preston からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very polite helpful young men on…
Very polite helpful young men on ordering and receiving goods. Very quick delivery to the store.
2025年11月13日
hmv (UK) - Preston からの回答
Hi Mrs Moss
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The help from the staff was ok but my…
The help from the staff was ok but my second order has still not arrived and is taking some time...I have not been fully informed when it will be ready to pick up...
2025年11月5日
hmv (UK) - Preston からの回答
Hi ben
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Excellent service 😀👍
2025年11月6日
hmv (UK) - Preston からの回答
Hi Mr Dean
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
This was the first time I had ordered online
This was the first time I had ordered online from HMV.i ordered 3 LPs of which only one of them was available in my local store. The LPs arrived as promised and were well packaged and arrived in good condition.
I always try to buy from my local store but if needed I would not hesitate to buy online again.
2025年11月2日
hmv (UK) - Preston からの回答
Hi Joseph
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
online and in store shopping
The shop both online and in store are easy to navigate , staff are friendly and helpful and returning my item was an easy process
2025年10月5日
hmv (UK) - Preston からの回答
Hi Rebecca
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Preston からの回答
Hi MANOJ
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Preston からの回答
Hi Emma
Thank you for sharing your experience. We pride ourselves on the range and variety of items that we offer our customers so we’re delighted to hear you were able to find what you were looking for.
We constantly review and refresh the items we have available so we look forward to offering you even more choice soon! :-)
I’m constantly in HMV
I’m constantly in HMV, the staff are so nice and the deals plus the wide range of stock they have is amazing!
2025年10月21日
hmv (UK) - Preston からの回答
Hello Thomas
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the staff will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Using hmv click & collect
Ordered item online using click & collect service. Item was despatched very fast and had no problem collecting item.
2025年8月28日
hmv (UK) - Preston からの回答
Hi Anthony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
good service A+
2025年7月29日
hmv (UK) - Preston からの回答
Hi JOHN
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Preston からの回答
Hi Charlotte
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Preston からの回答
Hi Nicholas
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Preston からの回答
Hi Gary
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Preston からの回答
Hi eli
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very friendly and obliging staff
Very friendly and obliging staff. Delivery fast. What more would I have required.
2025年6月20日
hmv (UK) - Preston からの回答
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I went into HMV with my daughter to…
I went into HMV with my daughter to find a funko pop figure, we spoke to a member of staff called poppy, she had a lovely conversation with my daughter and myself. She is a credit to the store at HMV Preston.
2025年6月8日
hmv (UK) - Preston からの回答
Hello InPost
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Preston store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Good diverse choice:
Hello HMV, Your Preston Store is excellent and your Colleagues working in it are very helpful friendly and knowledgeable.
There is a good diverse range of music from classical to very modern in the store with CDs, DVDs and traditional vinyl LP's!
2025年5月28日
hmv (UK) - Preston からの回答
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Preston からの回答
Hi Mrs Crompton
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Preston からの回答
Hi william
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。