Ordered CD online for launch date, no notification, went to store only be told even though they had many CD’s in I had to wait till HO sent mine Joke
企業が回答しました
所在地
所在地を変更112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR Preston, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
i went to the preston store ordered the items i wanted the member of staff was very friendly and helpful the items came very quickly and i was informed of their arrival so a very good service
企業が回答しました
Large selection of DVD's Blue Rays CD's and Vinyl, helpful staff and pleasant surroundings. The shop is well laid out. Great that you can still browse these items and purchase them at a specialist hi... もっと見る
企業が回答しました
Fast,reliable service from ordering online too picking up in store. Great friendly staff always happy to help. My faith in HMV after a bad experience has been restored,well done everyone and Merry Chr... もっと見る
企業が回答しました
企業情報
hmv (UK) - Preston について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR, Preston, 英国
4.7
優良
171件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Preston からの回答
Hi Terence
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Preston からの回答
Hi Tetiana
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Preston からの回答
Hi Pauline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Preston からの回答
Hi,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Preston からの回答
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Preston からの回答
Hi Christopher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great updates on what was happening…
Great updates on what was happening with my purchases. Items were ready to collect in the store, friendly staff
2025年2月26日
hmv (UK) - Preston からの回答
Hi Paul
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Preston からの回答
Hi Darren
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Super HMV.
Everything you order from HMV is quickly delivered and very well packaged.Been using HMV for years and will keep on doing so.
2025年2月5日
hmv (UK) - Preston からの回答
Hi Darren
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
My order was delivered promptly &…
My order was delivered promptly & easily, very happy with all aspects of ordering and would buy from HMV again
2025年2月5日
hmv (UK) - Preston からの回答
Hi Mrs
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
HMV Site/Store a great place to find Bargain Music CD's & Blu-Ray/DVDs Films
I find HMV website is easy to use to find good bargains like Music CD's, Movies on Blu-Ray/DVDs' If your like me into collecting physical music and films, they have a honest price on postage and don't rip you off like other sites.
2024年12月25日
hmv (UK) - Preston からの回答
Hi Noel
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Preston からの回答
Hello Gerrard
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Click and collect order, took 5 days.
Ordered a turntable for click and collect to a store that already had the item in stock. I did not realise that by ordering through click and collect the item HAS to be delivered from the warehouse and if you want it from the store you must use Ring and Reserve, not an online service. Order was stuck on payment accepted for 4 days with no communication about what was happening with the order until it was finally dispatched. Only took a day to be dispatched to store which was a nice change. Went in to store and collected with ease. While it did arrive in the 2-5 day time frame a bit more information could have been provided on what was happening before the order got dispatched.
2024年12月15日
hmv (UK) - Preston からの回答
Hi Bilal
Thank you for taking the time to leave us a review. We are sorry to hear your order was delayed. We appreciate receiving feedback from our customers and will do our best to earn those last stars from you next time ;-)
Have a great day!
Customer service was excellent
Customer service was excellent , I was unable to find
the record I was looking for, the assistant was very helpful, ordering the product in for me . Product arrived promptly.
2024年12月9日
hmv (UK) - Preston からの回答
Hi Norman
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fantastic choice of products and really…
Fantastic choice of products and really helpful staff.
2024年12月12日
自発的なレビュー
hmv (UK) - Preston からの回答
Hi customer,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Preston からの回答
Hi Amy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Awful misleading staff when ordering in…
Awful misleading staff when ordering in store - was led to believe item I wanted was available - just that the size was not at the store - waited over a week for any correspondence and even then HMV could not advise a dispatch date citing excuses which other retailers would be ashamed to give
Update: after getting a response on trustpilot (not in response to the request made on the HMV website made beforehand) still waiting to hear anything even after following the request from HMV to get in touch. Also tried to call but the only number available has a recording indicating the phone system is down for maintenance?? Will have to go into store to resolve in person……shouldn’t be this hard!!!
2024年12月2日
自発的なレビュー
hmv (UK) - Preston からの回答
Hi Ben
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Extremely pleasant guy on checkout and…
Extremely pleasant guy on checkout and helped me a lot.
2024年12月5日
hmv (UK) - Preston からの回答
Hi Tracey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Preston からの回答
Hi Chantelle
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Preston からの回答
Hi Monica
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。