Good friendly pleasant and efficient staff in the Reading branch. Seem to be doing fine if the amount of people in store on the day is anything to go by. Not many options to purchase music on the hig... もっと見る
企業が回答しました
所在地
所在地を変更13 Holy Brook Walk, The Oracle, RG1 2AQ Reading, GB
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レビュアーのコメントを見てみましょう
Only one person at till. Who appeared to be doing both purchases as well as enquiries / Customer Services. 4 people including me waiting Could not see many staff around. Tho appreciate probably sig... もっと見る
企業が回答しました
I would recommend HMV for ordering films on DVD or Blu Ray - prefer ordering from HMV than from Amazon or other online retailers. The order for box sets went fine. I collected them in store (in the... もっと見る
企業が回答しました
The salesperson at HMV Reading, Phil K, was very helpful. He ordered the CD album for me, and the whole process was smooth and easy. I was pleasantly surprised that it was dispatched in just three day... もっと見る
企業が回答しました
企業情報
hmv (UK) - Reading について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
13 Holy Brook Walk, The Oracle, RG1 2AQ, Reading, 英国
4.7
優良
248件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy to order and prompt service.
Easy to order, prompt delivery and nice staff in Oracle HMV.
2026年8月28日
hmv (UK) - Reading からの回答
Hi Mrs
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Eleanor was very helpful
Eleanor was very helpful. Eleanor searched for my item, ordered it and then took the payment. Thank you Eleanor.
2026年8月2日
hmv (UK) - Reading からの回答
Hi C
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The store itself had an amazing stock…
The store itself had an amazing stock and i found everything i was looking for and more!
2026年8月4日
hmv (UK) - Reading からの回答
Hello Orion
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Went into Reading store & the staff I…
Went into Reading store & the staff I dealt with on two occasions were brilliant.
2026年7月29日
hmv (UK) - Reading からの回答
Hi Yvette
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Reading store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Five stars as usual
Five stars as usual. The ordering process is easy with speedy delivery. And the process is enhanced by the excellent staff.
2026年7月24日
hmv (UK) - Reading からの回答
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Golden oldies
Very satisfied with service.
Ordered in store and staff very helpful and friendly. Order arrived promptly.
Separate order online also hassle free.
2026年7月22日
hmv (UK) - Reading からの回答
Hi P
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Reading からの回答
Hello Mark
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Reading からの回答
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Reading からの回答
Hi Customer
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching the store our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
hmv (UK) - Reading からの回答
Hi Barbara
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service at HMV Reading
The salesperson at HMV Reading, Phil K, was very helpful. He ordered the CD album for me, and the whole process was smooth and easy. I was pleasantly surprised that it was dispatched in just three days—it was much faster than I expected. Great service, and I’m very happy with my experience!
2026年6月28日
hmv (UK) - Reading からの回答
Hello Cherie
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Reading store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Quick delivery and great customer…
Quick delivery and great customer service at the store during the ordering process
2026年6月13日
hmv (UK) - Reading からの回答
Hi Jules
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The guy that served me when I ordered…
The guy that served me when I ordered Waking Ned was so helpful and friendly. A real credit to the Reading store
2026年6月22日
hmv (UK) - Reading からの回答
Hi Valerie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I ordered my DVD in March and paid for…
I ordered my DVD in March and paid for it but the DVD wasnt due to be released until June. I was kept well informed of what was happening to my order. The staff were very helpful and very professional
2026年6月19日
hmv (UK) - Reading からの回答
Hi Elaine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good products and fast delivery.
I've been buying from HMV online store for several years. They offer a wide range of DVD and Blu-Rays at reasonable price, and fast delivery. Very professional and friendly staff at the Reading Oracle location.
2026年6月7日
hmv (UK) - Reading からの回答
Hi Fardine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Would recommend HMV for ordering box sets
I would recommend HMV for ordering films on DVD or Blu Ray - prefer ordering from HMV than from Amazon or other online retailers. The order for box sets went fine. I collected them in store (in the Oracle in Reading).
2026年5月30日
hmv (UK) - Reading からの回答
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The three staff members I spoke to were…
The three staff members I spoke to were extremely helpful and pleasant.
2026年5月27日
hmv (UK) - Reading からの回答
Hi LESLEY
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great to meet Michael Ball& get his new…
Great to meet Michael Ball& get his new album signed, having this event in store boosts sales and gives the fans a chance to meet Michael Ball. Please invite him again, to promote future albums.
2026年5月23日
hmv (UK) - Reading からの回答
Hi jeanette
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I came for Michael Ball record signing…
I came for Michael Ball record signing and everything was very well organised. The staff were helpful and tolerant of all we star-struck fans and were happy to oblige by taking photos
2026年5月23日
hmv (UK) - Reading からの回答
Hi Jenny
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service - top store.…
Good friendly pleasant and efficient staff in the Reading branch. Seem to be doing fine if the amount of people in store on the day is anything to go by.
Not many options to purchase music on the high street nowadays but HMV roll on thankfully despite the not too distant difficulties they faced. Music wise a great option in contrast to the impersonal massive commercial juggernaut that dominates nowadays.
2026年5月6日
hmv (UK) - Reading からの回答
Hi Steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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