Thank you Jay at Romford Store. Ordered a DVD for my daughter, who was looking for a couple of films starring a specific actor. Jay helped to search for the films and ordered one for us. Jay was fri... もっと見る
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所在地
所在地を変更7 / 9 Lockwood Walk, RM1 3RH Romford, GB
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I visited my favourite retail store, that is HMV, but in particular Romford to pick up an order and to make a purchase, Staff are always welcoming to me, helpful, polite, friendly and kind. Donna i... もっと見る
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Always a superb experience with HMV. Delivered in mint condition in a sturdy mailer and was delivered before the release date - much quicker than Amazon and let’s be honest, at this point who actively... もっと見る
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Shout out to the staff at Romford branch! An all round marvellous bunch, their knowledge is outstanding and there's always a good selection of vinyl and DVDs with plenty on the odd side. The addition... もっと見る
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企業情報
hmv (UK) - Romford について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
7 / 9 Lockwood Walk, RM1 3RH, Romford, 英国
4.8
優良
319件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Romford からの回答
Hello Ian
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
It would be nice if hmv notified me…
It would be nice if hmv notified me when my order was in at the store that I choose.
This has happened every time I place an order
2024年12月30日
hmv (UK) - Romford からの回答
Hi Colin
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
This was a gift for my son not many…
This was a gift for my son not many shops around anymore, so really pleased with the click and collect service. Good price and excellent service. Only took a couple of days for the item to arrive.
2024年12月26日
hmv (UK) - Romford からの回答
Hi Rif
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I have been watching that DVD and I…
I have been watching that DVD and I gave the cat naps card game to my Sister and her husband.
2024年12月24日
hmv (UK) - Romford からの回答
Hi Josh
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Romford からの回答
Hi HUW
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent customer service
Easy to order online, staff at Romford HMV were excellent and super helpful when collecting my order, excellent customer service!
2024年12月19日
hmv (UK) - Romford からの回答
Hi Mark
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I really like their service
I really like their service. Members of staff are extremely friendly. Orders come when they are expected.
2024年12月12日
hmv (UK) - Romford からの回答
Hi Morgan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon in hmv Romford.
Thanks.
The item I ordered was easy to find and…
The item I ordered was easy to find and delivery was quick.
2024年12月10日
hmv (UK) - Romford からの回答
Hello Michelle
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff were very helpful and seemed very…
Staff were very helpful and seemed very happy to serve me
2024年12月6日
hmv (UK) - Romford からの回答
Hello Julie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Romford からの回答
Hi Mr Lowe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Only received one item I’m still…
Only received one item I’m still waiting for the oasis t-shirt I purchased it was in stock when you took my money so there’s no excuse for the delay
2024年12月11日
hmv (UK) - Romford からの回答
Hi Tracey
Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. We can see the order is now being processed and will be dispatched soon.
Kind regards
Easy ordered
Easy ordered. Goid communication during delivery and very good customer service in shop.
2024年12月11日
hmv (UK) - Romford からの回答
Hi Donna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Romford からの回答
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Romford store staff are really friendly…
Romford store staff are really friendly and helpful. I was looking for a certain vinyl that wasn't available in store, but one of the younger staff members looked it up online for me and ordered it to be delivered in store for me to collect. Fast, friendly and very reliable service. Thank you 😊
2024年12月9日
hmv (UK) - Romford からの回答
Hi Carly
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff in store helpful and…
Staff in store helpful and knowledgeable order arrived quickly and safely
2024年12月8日
hmv (UK) - Romford からの回答
Hi Christine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff were very polite and helpful…
The staff were very polite and helpful and my order was delivered to the store in good time
2024年12月7日
hmv (UK) - Romford からの回答
Hi Kyriacou
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Romford からの回答
Hi Brian,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful member of staff
I went into HMV looking for a game for my son's Nintendo switch. I'm a bit naive when it comes to tech and games and needed some guidance. The member of staff was very helpful, knew exactly what I needed and guided me in the right direction. She was also very friendly and kind.
2024年11月21日
hmv (UK) - Romford からの回答
Hello Adele,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Romford からの回答
Hello ken,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Always a superb experience with HMV
Always a superb experience with HMV. Delivered in mint condition in a sturdy mailer and was delivered before the release date - much quicker than Amazon and let’s be honest, at this point who actively wants to give MORE money to Mr Bezos? HMV pay UK employees and UK tax unlike Amazon so please support them!
2024年10月31日
hmv (UK) - Romford からの回答
Hi Oedipus,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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