Thank you Jay at Romford Store. Ordered a DVD for my daughter, who was looking for a couple of films starring a specific actor. Jay helped to search for the films and ordered one for us. Jay was fri... もっと見る
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所在地
所在地を変更7 / 9 Lockwood Walk, RM1 3RH Romford, GB
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I visited my favourite retail store, that is HMV, but in particular Romford to pick up an order and to make a purchase, Staff are always welcoming to me, helpful, polite, friendly and kind. Donna i... もっと見る
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Always a superb experience with HMV. Delivered in mint condition in a sturdy mailer and was delivered before the release date - much quicker than Amazon and let’s be honest, at this point who actively... もっと見る
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Shout out to the staff at Romford branch! An all round marvellous bunch, their knowledge is outstanding and there's always a good selection of vinyl and DVDs with plenty on the odd side. The addition... もっと見る
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企業情報
hmv (UK) - Romford について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
7 / 9 Lockwood Walk, RM1 3RH, Romford, 英国
4.8
優良
319件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Jay in HMV went over & beyond to help…
Jay in HMV went over & beyond to help her the CD that was not on the shelf got it delivered at my home address & arrived promtly
2024年2月17日
hmv (UK) - Romford からの回答
Hello,
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Romford store and our colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, we hope to see you again soon :)
Brilliant customer service from the…
Brilliant customer service from the young man that served me, he was friendly and so nice. I love HMV Romford store.
2024年2月15日
hmv (UK) - Romford からの回答
Hello Rukia
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Helpful staff
2024年2月15日
hmv (UK) - Romford からの回答
Hi Mrs Stokes
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Delivered the goods in stated time
2024年2月12日
hmv (UK) - Romford からの回答
Hello Mr leung
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
hmv (UK) - Romford からの回答
Hi Steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The sales person was very helpful did…
The sales person was very helpful did most for me . And I got what I wanted quick. Also very polite and cheerful 😊.
2024年2月1日
hmv (UK) - Romford からの回答
Hi Derek
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff in store were extremely helpful
Staff in store were extremely helpful. Placed order and received emails constantly updating me with progress of order
2024年2月5日
hmv (UK) - Romford からの回答
Hi Yasmin
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered a vinyl record for my…
Ordered a vinyl record for my grandson's birthday.
It was delivered to the store promptly and I received very good customer service.
2024年1月22日
hmv (UK) - Romford からの回答
Hi customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Helpful and friendly service
2024年1月23日
hmv (UK) - Romford からの回答
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Romford からの回答
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Value for money
More of Magnum would be cool but that's just me, HMV have always given top class service . Value for money too.
2024年1月24日
hmv (UK) - Romford からの回答
Hi Julie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Pleasant experience at HMV
Pleasant, knowledgeable staff, always willing to chat about purchases and show other available goods.
2024年1月20日
hmv (UK) - Romford からの回答
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Romford からの回答
Hi Zoe
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Romford からの回答
Hi Mr Soulsby
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff
2024年1月12日
hmv (UK) - Romford からの回答
Hello Lesley
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
What I would like to say is I love hmv…
What I would like to say is I love hmv I love watching movies and series so hmv is the best place for that I would never want hmv to go anywhere as I dunno what I would do without it. This company 5 Star all the time online and In store
2024年1月8日
hmv (UK) - Romford からの回答
Hi Wayne,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very helpful and friendly staff
2024年1月6日
hmv (UK) - Romford からの回答
Hi Lisa,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The CDs arrived in the store faster…
The CDs arrived in the store faster than I thought they would especially as it was the Christmas period thanks a lot
2023年12月28日
hmv (UK) - Romford からの回答
Hi John
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very easy to order on line
Very easy to order on line. The pick up at your Romford store was so straight forward due to to the staff being very efficient and friendly.
2023年12月24日
hmv (UK) - Romford からの回答
Hello Pauline
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
hmv (UK) - Romford からの回答
Hi Brigid
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
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