Bought my daughter the Rumi Funko Pop & had it delivered to my local store. Website was easy to use, received email updates & the staff were polite & helpful when we came in to collect it. Positive ex... もっと見る
企業が回答しました
所在地
所在地を変更176-178 High St, SO14 2BY Southampton, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I've been buying kpop albums(cds) from Hmv for a while now. Until recently it has been easy to find in store as well as new releases. My last 2 visits have been frustrating as it has moved within the... もっと見る
企業が回答しました
From the moment I asked the sales assistant about my enquiry, he was so helpful. Very informative. Friendly. My daughter has learning difficulties and said sales assistant was so gentle and helpful. H... もっと見る
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I had purchased 'Unforgotten' series 1 to 4, but neither I nor the assistant realised that the case did not contain any discs and was merely a display case. Fortunately I had kept the receipt and Harr... もっと見る
企業が回答しました
企業情報
hmv (UK) - Southampton について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
176-178 High St, SO14 2BY, Southampton, 英国
4.7
優良
281件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A very helpful staff member in your…
A very helpful staff member in your Southampton store helped with an online order which I then collected from Swindon. Very simple and very good service. Email updates also regular and quick.
2024年1月5日
hmv (UK) - Southampton からの回答
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Sharon gave me outstanding customer…
Sharon gave me outstanding customer service. I have always get a service but that was great one.
2024年1月2日
hmv (UK) - Southampton からの回答
Hi Malcolm
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Southampton からの回答
Hi sean
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very good service from the company
2023年12月20日
hmv (UK) - Southampton からの回答
Hello Mick
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I'm a non music old bloke and went to…
I'm a non music old bloke and went to the store to purchase a list of LPs for my neice for Xmas.
I found a couple (of 5) but struggled to find the rest.
I asked one of your staff for asistance, he could not have been more helpful.
Excellent service
2023年12月11日
hmv (UK) - Southampton からの回答
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The assistant was so helpful in helping…
The assistant was so helpful in helping me find my purchases.
2023年12月15日
hmv (UK) - Southampton からの回答
Hi Pat
Thank you for leaving a 5 star review!
We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order and when I went to…
Easy to order and when I went to collect my parcel the really lovely guy couldn't do enough for me
2023年12月17日
hmv (UK) - Southampton からの回答
Hi Amanda
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick service
2023年12月16日
hmv (UK) - Southampton からの回答
Hi Marilyn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The bloke who served me was very…
The bloke who served me was very helpful but somehow the wrong size was ordered which is very annoying I like to use local shops instead of online although Amazon was £5 cheaper but when HMV can’t get it right I’ve resorted to online shopping again unfortunately
2023年12月16日
hmv (UK) - Southampton からの回答
Hi Julian
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn those last stars from you next time ;-)
Have a great day!
hmv (UK) - Southampton からの回答
Hi
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Easy to use
Really easy to navigate the site found exactly what I wanted price's are excellent and precise on delivery
2023年12月13日
hmv (UK) - Southampton からの回答
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Fantastic service
Fantastic service. Staff were so helpful. Found what I needed and ordered into store ready for my collection. Amazingly quick and efficient. Great store and staff.
2023年12月2日
hmv (UK) - Southampton からの回答
Hi Claire.
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service.
Very helpful were able to provide exactly what I needed. Efficient and knowledgeable staff. Excellent service.
2023年12月12日
hmv (UK) - Southampton からの回答
Hi Linda
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Sharon from Southampton branch was…
Sharon from your Southampton branch was very helpful, helping order the items I needed. They arrived very quickly too.
2023年11月25日
hmv (UK) - Southampton からの回答
Hi Kelly
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Southampton からの回答
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered online for click and collect…
Ordered online for click and collect and my record arrived in the time advised.
2023年11月29日
hmv (UK) - Southampton からの回答
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Great in-store & on-line
Great store, great website, bargains online, quick delivery service. And the only decent record/music/film chain store left. Welcome back HMV
2023年11月29日
hmv (UK) - Southampton からの回答
Hi Darrell
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Delivered earlier than expected
Delivered earlier than expected. Kept me informed throughout.
2023年11月24日
hmv (UK) - Southampton からの回答
Hi Lillian
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
staff service
2023年11月14日
hmv (UK) - Southampton からの回答
Hello Stephen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent service…
Needed to get something not available in the shop, saw an experienced member of staff who found what I was looking for and ordered it into the shop for me.
2023年10月25日
hmv (UK) - Southampton からの回答
Hi Sarah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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