Bought my daughter the Rumi Funko Pop & had it delivered to my local store. Website was easy to use, received email updates & the staff were polite & helpful when we came in to collect it. Positive ex... もっと見る
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所在地
所在地を変更176-178 High St, SO14 2BY Southampton, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
I've been buying kpop albums(cds) from Hmv for a while now. Until recently it has been easy to find in store as well as new releases. My last 2 visits have been frustrating as it has moved within the... もっと見る
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I had purchased 'Unforgotten' series 1 to 4, but neither I nor the assistant realised that the case did not contain any discs and was merely a display case. Fortunately I had kept the receipt and Harr... もっと見る
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From the moment I asked the sales assistant about my enquiry, he was so helpful. Very informative. Friendly. My daughter has learning difficulties and said sales assistant was so gentle and helpful. H... もっと見る
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企業情報
hmv (UK) - Southampton について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
176-178 High St, SO14 2BY, Southampton, 英国
4.7
優良
280件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
the staff are friendly
the staff are friendly, polite and kind and helpful.
ordering the DVD was very easy and was not reliant on tech they were very happy to telephone me at home to tell me my order was ready for collection.
the atmosphere in the shop is always calm and welcoming to all ages.
2025年8月16日
hmv (UK) - Southampton からの回答
Hi Ursula
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Southampton からの回答
Hi Karen,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order to the store was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
So quick and easy it actually arrived…
So quick and easy it actually arrived at the store early.
2025年7月14日
hmv (UK) - Southampton からの回答
Hi Kathleen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It was excellent service
It was excellent service. Never worry about me not giving five stars. I never give the highest score, but also I never give the lowest score. This is because if I give the highest score, I feel the company would then 'rest on their laurels', and then their standards would fall.
2025年7月4日
hmv (UK) - Southampton からの回答
Hello Ann
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Quick delivery to me.
2025年7月3日
hmv (UK) - Southampton からの回答
Hi Tina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Southampton からの回答
Hi Kathy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Southampton からの回答
Hi Martin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Southampton からの回答
Hi Matthew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Southampton からの回答
Hi,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Southampton からの回答
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Website doesn’t work to show the stocks in different citys
I ordered from click and collect as when I check on the store to see if they had the item I wanted it said it was in stock with a high amount in the hmv closest to me. However it had to be shipped to the store. It’s been 5 days since I payed for click and collect and it’s still not at the store I find this very unprofessional. I think you guys need to update your website as it is showing things to be in stock when it’s not.
Yours sincerely, Amalie ransley
2025年6月1日
自発的なレビュー
hmv (UK) - Southampton からの回答
Hi Amalie
Thank you for taking the time to leave us a review.
Apologies for any confusion caused, please be advised that all Click and Collect orders have their stock shipped from our central warehouse to your chosen store for collection, for further information please feel free to visit our help centre https://support.hmv.com/hc/en-gb/.
With regards to your order, if you would like to get in touch with us at support.hmv.com with your order details a member of the team will be able to look into this further.
Great HMV Service
I ordered my Vinyl Box Set on Sat 25th May in my local Southampton store with Lucy and the item was dispatched from the warehouse the same day. I received an email on Wed 28th May to say my item was ready for collection. I was very impressed with the quick service and the staff were very helpful with any questions i had when i made my order.
2025年5月31日
hmv (UK) - Southampton からの回答
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon 🙂
hmv (UK) - Southampton からの回答
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good click and collect service
CD delivered to Southampton store as scheduled for collection. Staff in store friendly and helpful
2025年5月21日
hmv (UK) - Southampton からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The item was received in good time and…
The item was received in good time and in good condition.
2025年5月15日
hmv (UK) - Southampton からの回答
Hi Brent
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great Service
Great that I could pre order and it arrived perfectly. Thank you so much HMV. Love your High Street Stores!
2025年5月12日
hmv (UK) - Southampton からの回答
Hi Barbara
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Southampton からの回答
Hi Wayne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful assistant when making the…
Helpful assistant when making the order, prompt delivery to the chosen store, easy collection.
2025年4月16日
hmv (UK) - Southampton からの回答
Hello Stent
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Southampton からの回答
Hi Martin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great value
I was in your Southampton store and you have such a great selection over there but couldn't find exactly what I was looking for so I find it easier to go online to make my purchases as I'm on the Isle of Wight .
2025年3月20日
hmv (UK) - Southampton からの回答
Hi Sue
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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