I always return to HMV Southend,as the staff are very knowledgeable about their stock,I visited about a week ago, enquiring about a mature “Country and Western” artist for 38years named Alan J... もっと見る
企業が回答しました
所在地
所在地を変更134 - 146 High Street, SS1 1JX Southend-on-Sea, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The ladies and gents of HMV Southend have always been very helpful and they have impressive knowledge of their range of dvds, blu rays and music. A female member of staff searched the stock ro... もっと見る
企業が回答しました
Instore staff refusing to accept Love 2 Shop card, only rectified when I complained to the Customer Care Team. Even upon return the staff were still unsure whether to accept the card or not for the p... もっと見る
企業が回答しました
Skull Candy replacement It took a bit of time but thank you to Shay the manager for exchanging my expensive noise cancelling headphones. You went a above and beyond and I think the mixed messages ab... もっと見る
企業が回答しました
企業情報
hmv (UK) - Southend について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
134 - 146 High Street, SS1 1JX, Southend-on-Sea, 英国
4.7
優良
230件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really helpful and friendly staff
2026年2月16日
hmv (UK) - Southend からの回答
Hello Valerie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Southend からの回答
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Got my record very quickly
2026年1月14日
hmv (UK) - Southend からの回答
Hi Tyler
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Southend からの回答
Hi Pauline
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I ordered online for collection at…
I ordered online for collection at store. It arrived within a few days and I was notified when it was ready to collect. The staff in store were polite and friendly
2026年1月3日
hmv (UK) - Southend からの回答
Hi Donna
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
No problems
Order ready and waiting when expected. Pleasant and helpful staff. Record was well packaged.
2026年1月4日
hmv (UK) - Southend からの回答
Hi Philip
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff in store proffesional…
The staff in store proffesional knowledgable. Great service
2025年12月30日
hmv (UK) - Southend からの回答
Hi Lee
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Southend からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Southend からの回答
Hi Helen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Their communication was very poor not…
Their communication was very poor not keeping me updated when my vinyl was due to be in their store for me to pick up and the sales assistant has no clue what vinyl looks like she asked me if a dvd that someone else had ordered was mine.
2025年12月6日
hmv (UK) - Southend からの回答
Hi Chris
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
I was able to collect my requested CD…
I was able to collect my requested CD without any hassle.
2025年12月4日
hmv (UK) - Southend からの回答
Hi Michael
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Hmv is the only store I go to for…
Hmv is the only store I go to for music and dads
The hmv store in southend on sea always have what I am looking for.
And if they don't have what I am looking for.
One of your Colleagues look to see if I can order it in
2025年12月7日
hmv (UK) - Southend からの回答
Hi Kathryn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
New cd
The hmv branch at southend are always nice and helpful. They ordered a cd for me and it came quite quickly. I was very pleased.
2025年11月24日
hmv (UK) - Southend からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Beth was amazing in the HMV Store and…
Beth was amazing in the HMV Store and helped me find 3 vinyls which would have taken me all day.
2025年11月27日
自発的なレビュー
hmv (UK) - Southend からの回答
Hi J
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Southend からの回答
Hi Brandon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent Southend store
The Southend store staff are friendly and efficient. The home delivery service is excellent, ordered and delivered in 3 days. Very happy.
2025年11月20日
hmv (UK) - Southend からの回答
Hi Rodney,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service the item was there…
Excellent service the item was there when you said and very polite stalag thanks
2025年11月10日
hmv (UK) - Southend からの回答
Hi Steve
Thank you for leaving a 4 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I always return to HMV
I always return to HMV
Southend,as the staff are very knowledgeable about their stock,I visited about a week ago, enquiring about a mature
“Country and Western” artist for 38years named Alan Jackson,they suggested the
Greatest Hits Collection,it
Arrived in 3days,I wouldn’t shop anywhere else,for Vinals,their customer service is second to none.
2025年11月2日
hmv (UK) - Southend からの回答
Hi Madeline
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Thank you Southend HMV…
The ladies and gents of HMV Southend have always been very helpful and they have impressive knowledge of their range of dvds, blu rays and music.
A female member of staff searched the stock room on two occasions to find missing blu rays and also Pokemon tamagotchis for my daughter.
The manager Sheah and the sales team are always friendly and my weekly visits to Southend HMV store is the main reason I visit Southend High Street.
Thanks again for a great service!
David Whitwell
2025年10月23日
hmv (UK) - Southend からの回答
Hi David,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Southend からの回答
Hi Lee
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon.
Cheers!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。