I always return to HMV Southend,as the staff are very knowledgeable about their stock,I visited about a week ago, enquiring about a mature “Country and Western” artist for 38years named Alan J... もっと見る
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所在地
所在地を変更134 - 146 High Street, SS1 1JX Southend-on-Sea, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
The ladies and gents of HMV Southend have always been very helpful and they have impressive knowledge of their range of dvds, blu rays and music. A female member of staff searched the stock ro... もっと見る
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Instore staff refusing to accept Love 2 Shop card, only rectified when I complained to the Customer Care Team. Even upon return the staff were still unsure whether to accept the card or not for the p... もっと見る
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Skull Candy replacement It took a bit of time but thank you to Shay the manager for exchanging my expensive noise cancelling headphones. You went a above and beyond and I think the mixed messages ab... もっと見る
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企業情報
hmv (UK) - Southend について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
134 - 146 High Street, SS1 1JX, Southend-on-Sea, 英国
4.7
優良
230件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff were so special
The staff were so special, so helpful and friendly and to an old grandpa that counts lots, thank you.
2025年7月9日
hmv (UK) - Southend からの回答
Hi Geoffrey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Southend からの回答
Hi Skye
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
3 emails sent to keep me updated when…
3 emails sent to keep me updated when my order would be ready to collect
2025年6月1日
hmv (UK) - Southend からの回答
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great company to deal with
Great company to deal with. And the staff at southend are also Excellent to!!!
2025年5月27日
hmv (UK) - Southend からの回答
Hi Gareth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Milos baroque
Ordered baroque music, which is niche.
Took several days to arrive, but was informed.
86 year old had to produce id in addition to receipt, which she and staff found amusing.
2025年5月20日
hmv (UK) - Southend からの回答
Hi Mike
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn those last stars from you next time ;-)
Have a great day!
hmv (UK) - Southend からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Southend からの回答
Hello Andrew
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Polite and helpful staff
Polite and helpful staff, the layout is good however it seems crowded with the stock.
2025年5月7日
hmv (UK) - Southend からの回答
Hi Peter
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Southend からの回答
Hi Tom
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Southend からの回答
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff are always very polite and…
The staff are always very polite and very helpful. Plus a big thank you to the young lady who help me to find a cd that l couldn't find.
2025年4月29日
hmv (UK) - Southend からの回答
Hi Trudi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordered click & collect online
Ordered click & collect online, was easy to navigate site, good price, delivery was quick & kept informed of what was going on & product perfect :)
2025年4月24日
hmv (UK) - Southend からの回答
Hi Maddi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I never received my CD that I had…
I never received my CD that I had already paid for.
I still have the receipts
2025年4月2日
自発的なレビュー
hmv (UK) - Southend からの回答
Hi Andrea
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Extremely helpful as disabled and Meg…
Extremely helpful as disabled and Meg located all the records that I wanted, would have taken me forever.
2025年3月18日
hmv (UK) - Southend からの回答
Hi Dennis
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Southend からの回答
Hi Retha
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good Customer Service
The assistant at HMV Southend was very pleasant and helpful when picking up my order.
2025年3月18日
hmv (UK) - Southend からの回答
Hi Kingbowler
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Rare excellent customer service!
A tad slow with delivery, but the member of staff was very friendly. As I was approaching the til, she immediately came away from the other member of staff she was chatting to to serve me - this is so rare these days. She was also very friendly.
2025年3月11日
hmv (UK) - Southend からの回答
Hello ABD
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Southend store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
hmv (UK) - Southend からの回答
Hi Marcelo
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Southend store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Very nice shop but this employee was on…
Very nice shop but this employee was on the radio about me for asking my friend if i should put his poster from another shop in my bag. Ive never seen that employee before but they were watching me and my friends even outside of the store and took a poster away from my friend
2025年3月2日
自発的なレビュー
hmv (UK) - Southend からの回答
Hi
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
hmv (UK) - Southend からの回答
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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