I always return to HMV Southend,as the staff are very knowledgeable about their stock,I visited about a week ago, enquiring about a mature “Country and Western” artist for 38years named Alan J... もっと見る
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所在地
所在地を変更134 - 146 High Street, SS1 1JX Southend-on-Sea, GB
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レビュアーのコメントを見てみましょう
The ladies and gents of HMV Southend have always been very helpful and they have impressive knowledge of their range of dvds, blu rays and music. A female member of staff searched the stock ro... もっと見る
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Instore staff refusing to accept Love 2 Shop card, only rectified when I complained to the Customer Care Team. Even upon return the staff were still unsure whether to accept the card or not for the p... もっと見る
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Skull Candy replacement It took a bit of time but thank you to Shay the manager for exchanging my expensive noise cancelling headphones. You went a above and beyond and I think the mixed messages ab... もっと見る
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企業情報
hmv (UK) - Southend について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
134 - 146 High Street, SS1 1JX, Southend-on-Sea, 英国
4.7
優良
230件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ordering was simple and quick and the…
Ordering was simple and quick and the staff at the Southend branch was helpful and polite when I went to collect.
2025年2月11日
hmv (UK) - Southend からの回答
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Rocking again
Very helpful in store, will be buying more albums in the future as I have my 40+ year old Hi-Fi up and spinning again, forgot how good the sound vinyl is 👍
2025年1月26日
hmv (UK) - Southend からの回答
Hi Gary
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Southend store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
The parcel was at the shop & the staff…
The parcel was at the shop & the staff was very nice
2025年2月9日
hmv (UK) - Southend からの回答
Hi Ronnie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Southend からの回答
Hi Maye
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The help I got in the store ordering my cd.
The help I got in the store ordering my cd. It is thanks to that help that I got the cd I wanted and really like. I am even thinking about ordering another cd. The members of staff in hmv Southend are always helpful.
2025年2月1日
hmv (UK) - Southend からの回答
Hi Katherine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Southend からの回答
Hi Lee
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Southend store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
hmv (UK) - Southend からの回答
Hi Jennifer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Southend からの回答
Hi Tony
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Skull Candy replacement
Skull Candy replacement
It took a bit of time but thank you to Shay the manager for exchanging my expensive noise cancelling headphones. You went a above and beyond and I think the mixed messages about what protocols were stressful for both of us but thank you so much for bearing with. I can now face the world. The headphones really do take the edge off and as a sound sensitive autistic person: I cannot thank you enough.
2025年1月23日
自発的なレビュー
hmv (UK) - Southend からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Lovely staff and lovely experience
Staff were friendly and helpful, the store had a good atmosphere and felt welcoming
2025年1月15日
hmv (UK) - Southend からの回答
Hello Jamie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Southend からの回答
Hi Sue
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
I was looking for spiderman glasses for a present and came across these on hmv. They were in the sale for a great price so I purchased 2. I done a click & collect to my local store, they emailed me and delivered to store quickly. On collection greeted by a friendly staff member. Very happy with my purchased.
2025年1月15日
hmv (UK) - Southend からの回答
Hi Donna
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered 3 CD’S 2 arrived very quickly…
Ordered 3 CD’S 2 arrived very quickly but 1 was out of stock but they kept me informed and did not have to wait very long excellent service
2025年1月4日
hmv (UK) - Southend からの回答
Hi Gary
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
By simply doing what they are doing.
2024年12月30日
hmv (UK) - Southend からの回答
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Southend からの回答
Hi Margareta
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Southend store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Seamless delivery of my item
Seamless delivery of my item, which is a Christmas present for my mum, (shh, don't tell anyone lol)
2024年12月15日
hmv (UK) - Southend からの回答
Hi Christina
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Fast delivery and the girls in store…
Fast delivery and the girls in store were really friendly and lovely and welcoming! Real breath of fresh air.
2024年12月17日
hmv (UK) - Southend からの回答
Hi Jay
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very polite and helpful staff member helped me no end
Very polite and helpful staff member
2024年12月13日
hmv (UK) - Southend からの回答
That is the level of exceptional service we have in our stores!
Asked for dvd they ordered it got a…
Asked for dvd they ordered it got a text when in shop to collect no hassle and no waiting in all day
2024年12月12日
hmv (UK) - Southend からの回答
Thanks Martin and we hope you enjoy your DVD!
and informed when my…
Very helpful and informed when my record had arrived in store.
Also told what date to pick the record up by..
2024年12月5日
hmv (UK) - Southend からの回答
Hi Steven
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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