I went to the HMV Store in Lakeside Thurrock, to purchase a few of the Michael Jackson Vinyl Albums, (my son’s a huge fan)! Victor helped me on the day, as I there was one of MJ’s Albums that w... もっと見る
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所在地
所在地を変更Unit 206, Lakeside Shopping Centre, West Thurrock Way, Grays, RM20 2ZP Thurrock, GB
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Managed to get hold of a DVD for me which was out of stock free to store delivery wasn’t any inconvenience as was popping back over to the area the following week received emails on progress and to sa... もっと見る
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The choice available is quite incredible. With titles I'd forgotten and pleased to see. Though a little aggravating was with so many, it took too long to find a specific category amongst much larger g... もっと見る
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Staff were amazing, especially Victor. Helped me locate a vinyl and also order a CD for collection. In-store collection a few days later was both quick and easy. The new location of the sto... もっと見る
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企業情報
hmv (UK) - Thurrock について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 206, Lakeside Shopping Centre, West Thurrock Way, Grays, RM20 2ZP, Thurrock, 英国
4.7
優良
144件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Paul was very helpful when I was trying…
Paul was very helpful when I was trying to find 3 CD'S. Very friendly and found the items and one he ordered for home delivery.
2026年8月28日
hmv (UK) - Thurrock からの回答
Hello Michael
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Thurrock store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
hmv (UK) - Thurrock からの回答
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were so nice and went out of…
The staff were so nice and went out of their way to help me x
2026年8月15日
hmv (UK) - Thurrock からの回答
Hi Hollie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Thurrock からの回答
Hi john
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order and came in good time
2026年8月16日
hmv (UK) - Thurrock からの回答
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Victor is a Star! 🌟
I went to the HMV Store in Lakeside Thurrock, to purchase a few of the Michael Jackson Vinyl Albums, (my son’s a huge fan)!
Victor helped me on the day, as I there was one of MJ’s Albums that was showing in stock on their system however, after searching the shop for me, Victor could not find it.
Victor was really friendly, patient, attentive and really took the time to help me 🫶🏽 I was with my young granddaughters (aged 4 & 2)…extremely rare and refreshing, to see this kind customer service these days
Victor also put my order through, to be delivered to my home, (which was much more convenient for me).
Thank You Victor, for a Great Shopping Experience! You are a ✨🌟✨
2026年7月16日
自発的なレビュー
hmv (UK) - Thurrock からの回答
Hi Fatma
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Thurrock からの回答
Hi Laraine
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I recommend HMV
Hi there
From the order up to receiving the item excellent service.
In store, excellent communication and support. Helpful staff.
2026年7月24日
hmv (UK) - Thurrock からの回答
Hi Venelin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Thurrock からの回答
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Managed to get hold of a DVD for me…
Managed to get hold of a DVD for me which was out of stock free to store delivery wasn’t any inconvenience as was popping back over to the area the following week received emails on progress and to say ready for collection. In store service was fantastic.
2026年7月12日
hmv (UK) - Thurrock からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were very helpful and quick
The staff were very helpful and quick, and notification of delivery was very good.
2026年7月10日
hmv (UK) - Thurrock からの回答
Hi BAKER
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Thurrock からの回答
Hi Former
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Lovely staff and atmosphere
Lovely staff and atmosphere. One employee named Victor is the best !!
2026年5月31日
自発的なレビュー
hmv (UK) - Thurrock からの回答
Hi Rihanna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
In store order
I’ve ordered before on line and this time in store. It’s so simple staff are very friendly and helpful. Order was ready in store in 2 days and free delivery
2026年5月28日
hmv (UK) - Thurrock からの回答
Hi Ian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really helpful staff at the Lakeside…
Really helpful staff at the Lakeside branch who ordered the LP for me, which was sent to my address really quickly.
2026年5月20日
hmv (UK) - Thurrock からの回答
Hi Jon
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Thurrock store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Great service
2026年5月1日
hmv (UK) - Thurrock からの回答
Hi Kevin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I ordered a AC/DC T-shirt it arrived…
I ordered a AC/DC T-shirt it arrived when they said and I was really happy with the T shirt
2026年4月24日
hmv (UK) - Thurrock からの回答
Hi Bettina
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick delivery
2026年4月21日
hmv (UK) - Thurrock からの回答
Hi Gillian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great choice of records and competitive…
Great choice of records and competitive pricing. I bought on line but took one back to the store as I already had it! Exchange was hassle free, just had to show my invoice. The receipt came through on the emails which I liked too. Also the staff in store at Thurrock Lakeside were super friendly and helpful.
2026年3月19日
hmv (UK) - Thurrock からの回答
Hello Erene
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Thurrock からの回答
Hi Sean,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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