The choice available is quite incredible. With titles I'd forgotten and pleased to see. Though a little aggravating was with so many, it took too long to find a specific category amongst much larger g... もっと見る
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所在地
所在地を変更Unit 206, Lakeside Shopping Centre, West Thurrock Way, Grays, RM20 2ZP Thurrock, GB
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レビュアーのコメントを見てみましょう
Staff were amazing, especially Victor. Helped me locate a vinyl and also order a CD for collection. In-store collection a few days later was both quick and easy. The new location of the sto... もっと見る
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Louis was pleasant in handing over my click and collect order of LPs. He was efficient in getting my package and ensured it everything was in order and he was giving it to the correct person. I had... もっと見る
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Great choice of records and competitive pricing. I bought on line but took one back to the store as I already had it! Exchange was hassle free, just had to show my invoice. The receipt came through o... もっと見る
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企業情報
hmv (UK) - Thurrock について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 206, Lakeside Shopping Centre, West Thurrock Way, Grays, RM20 2ZP, Thurrock, 英国
4.6
優良
128件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I ordered a AC/DC T-shirt it arrived…
I ordered a AC/DC T-shirt it arrived when they said and I was really happy with the T shirt
2026年4月24日
hmv (UK) - Thurrock からの回答
Hi Bettina
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick delivery
2026年4月21日
hmv (UK) - Thurrock からの回答
Hi Gillian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great choice of records and competitive…
Great choice of records and competitive pricing. I bought on line but took one back to the store as I already had it! Exchange was hassle free, just had to show my invoice. The receipt came through on the emails which I liked too. Also the staff in store at Thurrock Lakeside were super friendly and helpful.
2026年3月19日
hmv (UK) - Thurrock からの回答
Hello Erene
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Thurrock からの回答
Hi Sean,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
The young lad that served us was extremely knowledgeable about the product that we wanted to purchase, needed to have delivered to the shop he did the order and was most helpful in the process.
2026年2月20日
hmv (UK) - Thurrock からの回答
Hi mario
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered online for collection from my…
Ordered online for collection from my local store. Order was ready in two days and no postage costs. Hassle free service and would recommend.
2026年2月18日
hmv (UK) - Thurrock からの回答
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
fabulous service
easy to find online, arrived quickly, easy to collect with super friendly service
2026年2月9日
hmv (UK) - Thurrock からの回答
Hi michelle
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good customer service in the store but…
Good customer service in the store but didn't receive the item l ordered for my grandaughter so was very disappointed
2026年2月9日
hmv (UK) - Thurrock からの回答
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. We can see you have been in touch and we have advised you. Regards
hmv (UK) - Thurrock からの回答
Hello Lino
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very good service
I purchased from the 3 for £66 vinyls and I ordered it on Wednesday night. It was there by the following Monday. They also did very well placing the package in my safe space which I requested
2026年2月7日
hmv (UK) - Thurrock からの回答
Hi Joshua
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered in shop and staff very helpful.
Ordered in shop and staff very helpful.
Turntable worked well as expected on my older stereo. Only issue was with recording via USB. The unit didn't like my older flash drive but with new 32GB one all was fine and easy to use.
2026年1月24日
hmv (UK) - Thurrock からの回答
Hi Robert,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV DVD order
HMV ordered the dvd in that i wanted and let me know as soon as it was in store
2026年1月22日
hmv (UK) - Thurrock からの回答
Hello Neil,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Thurrock からの回答
Hello Sarah,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
To be truthful i forgot how the…
To be truthful i forgot how the interaction of going into the store and puchasing stuff. Since covid ive been sucked into the easy way of going online and purchasing from the big old corperation that does not pay tax properly so recently decided that will wait till i have a few thing i want and visit my local hmv , lakeside thurrock branch where the staff have always been friendly and helpful and spend my money there, thankyou
2026年1月3日
hmv (UK) - Thurrock からの回答
Hi Brian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Straight in to collect no hassle and…
Straight in to collect no hassle and straight out very quick
2025年12月20日
hmv (UK) - Thurrock からの回答
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Thurrock からの回答
Hi Janet
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Amazing and helpful staff
Amazing and helpful staff, well organised signing, and no one was rushed. Staff were very interactive
2025年12月3日
hmv (UK) - Thurrock からの回答
Hi Kam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fun store and cool staff
Fun store and cool staff. Happy to hear HMV are having a big bounce back.
2024年12月9日
hmv (UK) - Thurrock からの回答
Hi Diana,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Victor was amazing. Love the new store location.
Staff were amazing, especially Victor.
Helped me locate a vinyl and also order a CD for collection.
In-store collection a few days later was both quick and easy.
The new location of the store near to M&S (opposite Robert Dyas) is much better too.
2025年11月1日
hmv (UK) - Thurrock からの回答
Hi Angela,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Felt ripped off by Thurrock store…
Felt ripped off by Thurrock store following an exchange item on a specific deal, and had to pay extra than what I should have paid.
Following this issue I contacted the online orders asking to amend a collection from the store to home delivery, and was advised that they will not amend any order, so hate shopping at HMV now.
2025年11月7日
自発的なレビュー
hmv (UK) - Thurrock からの回答
Hello Paul
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
We would therefore like to thank you for taking the time to make us aware of your experience.
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