Have shopped at HMV for decades all over the country especially London, Northampton and Truro (Cornwall). Never had any problems - always got what I wanted - sometimes I had to order items which was n... もっと見る
企業が回答しました
所在地
所在地を変更Unit 2, 100 - 104 Pydar St, TR1 2BD Truro, GB
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I live for music so HMV, for me, is like a lofe support machine! To know that i can still go to a music shop and buy physical music and support the artists that create it gives me a huge amount of sat... もっと見る
企業が回答しました
I ordered a Charli xcx wuthering heights vinyl that said with every vinyl there is a free poster, I did not get a poster with my vinyl and am very disappointed!
企業が回答しました
I could order the CD I wanted and it arrived in the local HMV shop in good time. Staff were very helpful. HMV should maintain a presence on the main streets over the UK.
企業が回答しました
企業情報
hmv (UK) - Truro について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 2, 100 - 104 Pydar St, TR1 2BD, Truro, 英国
4.8
優良
217件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
It's always great to pop in to HMV…
It's always great to pop in to HMV Truro ,The staff are welcoming and friendly. I offan have questions about DVD's and they are always helpful .
2023年9月29日
hmv (UK) - Truro からの回答
Hi Ben
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Knowledgeable and helpful staff who…
Knowledgeable and helpful staff who ensured we purchased the correct type and title dvd.
Well done to the chap who served us in Truro
2023年9月23日
hmv (UK) - Truro からの回答
Hi Thomas
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Arrived promptly and in good condition.
2023年9月16日
hmv (UK) - Truro からの回答
Hello Mr Green
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Hugely helpful and knowledgeable…
Hugely helpful and knowledgeable assistant (Paul) helping me buy a turntable.
2023年9月5日
hmv (UK) - Truro からの回答
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Truro からの回答
Hi Rog
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My purchased was helped by very…
My purchased was helped by very friendly staff. much laughter too.
2023年9月5日
hmv (UK) - Truro からの回答
Hi Richard
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
They helped ordered the good doctor for…
They helped ordered the good doctor for me it came in the post quick and customer service was great
2023年8月30日
hmv (UK) - Truro からの回答
Hi Jessica
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordering a dvd not available in the store
I'm not sure ?? I'm just very happy that I was able to order the dvd I was looking for, which wasn't in the store
That was the Disney classic - FANTASIA !!
which I had on VHS video and wanted to replace it with the dvd copy, which I now have
Thank you
2023年8月25日
hmv (UK) - Truro からの回答
Hi Andrew
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off and that you were able to source a copy of Fantasia on DVD through us.
See you soon :-)
hmv (UK) - Truro からの回答
Hi Elsie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordering straight to my home from in…
Ordering straight to my home from in store because the item wasn't in stock was very convenient
2023年8月18日
hmv (UK) - Truro からの回答
Hello ObiWanseventyfour
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Had to order the DVD i wanted was told…
Had to order the DVD i wanted was told they could not get the other DVD i wanted so i found it on ebay.
2023年8月8日
hmv (UK) - Truro からの回答
Hello Lesley
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
hmv (UK) - Truro からの回答
Hi Mr Gillett
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent Truro staff
Truro Cornwall store staff were knowledgeable and very easy to talk to. The service was excellent thankyou
2023年8月7日
hmv (UK) - Truro からの回答
Hello Lynne
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Truro からの回答
Hi Francesca
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Truro からの回答
Hi Sidney
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
What made my experience great
What made my experience great; is the delivery was prompt (within 24 hrs.) The delivery person was polite and respectful to the property regarding the ongoing pandemic situation. I am already putting together another order online.
2023年7月18日
hmv (UK) - Truro からの回答
Hi Daniel
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent Service
Great choice of items available and on offer. Ease of browsing. Staff very friendly and approachable. At checkout asked if I had found everything I was looking for. When I said no, staff looked into availablity. Ordered there and then for goods to be delivered to nearest store when I returned home from holiday. Excellent service.
2023年7月16日
hmv (UK) - Truro からの回答
Hello Paul
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
HMV is always amazing
HMV is always amazing! Delivery is always very fast, and I have never been disappointed with your service.
2023年7月1日
hmv (UK) - Truro からの回答
Hi Elizabeth
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Truro からの回答
Hi Frank
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Excellent service
I was delighted to collect my copy of Jason Isbell's Weathervanes album from my local store on the day of its release.
The member of staff was friendly and helpful, and also provided information about the music playing in the shop when asked.
2023年6月8日
hmv (UK) - Truro からの回答
Hi Casey
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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