Very quick delivery to local store. Staff pleasant and efficient.All worked perfectly. Payment online showed as Sun (newspaper) which was a surprise and concerning at first!
企業が回答しました
所在地
所在地を変更Unit 2, 100 - 104 Pydar St, TR1 2BD Truro, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
All the staff at the Truro store are amazing, they always go the extra mile. All around excellent customer service. Thank you 🤘😊
企業が回答しました
I ordered a Charli xcx wuthering heights vinyl that said with every vinyl there is a free poster, I did not get a poster with my vinyl and am very disappointed!
企業が回答しました
Staff here are always very helpful and knowledgeable. Just being able to go into a store, haver a proper browse, realise stuff that's on DVD is at your fingertips. I often see things i'd not thought o... もっと見る
企業が回答しました
企業情報
hmv (UK) - Truro について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 2, 100 - 104 Pydar St, TR1 2BD, Truro, 英国
4.8
優良
210件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very quick delivery to local store
Very quick delivery to local store. Staff pleasant and efficient.All worked perfectly. Payment online showed as Sun (newspaper) which was a surprise and concerning at first!
2026年6月13日
hmv (UK) - Truro からの回答
Hi P Smith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very friendly and helpful
Very friendly and helpful. Ordered a CD and everything was great. Very much appreciated
2026年6月10日
hmv (UK) - Truro からの回答
Hello Mary
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
All the staff at the Truro store are…
All the staff at the Truro store are amazing, they always go the extra mile.
All around excellent customer service.
Thank you 🤘😊
2026年6月5日
hmv (UK) - Truro からの回答
Hello,
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store, and the colleague you mentioned will be delighted to read this too. We’ll pass this on to the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
hmv (UK) - Truro からの回答
Hi Susan
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Truro store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
hmv (UK) - Truro からの回答
Hi Rob
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Truro からの回答
Hi Philip
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick delivery and very friendly staff.
2026年5月21日
hmv (UK) - Truro からの回答
Hi Mr Holt,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Truro からの回答
Hi Kelly
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
amazing service thank you very much
2026年4月17日
hmv (UK) - Truro からの回答
Hi Chris,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV are always our go to for vinyl
HMV are always our go to for vinyl. The store is very well stocked and the staff very knowledgeable and helpful. Online experience is very good. The website is well designed and easy to use. Delivery is on time and very well packaged. The fact that they use Royal Mail is perfect for us, as couriers cannot find our house.
2026年3月22日
hmv (UK) - Truro からの回答
Hi Anita
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Truro からの回答
Hi George
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Kind lady staff member in Truro
The young lady who ordered my CD was so kind, great customer service. A lovely shopping experience. I don't know her name but she certainly goes above and beyond in customer care. A credit to HMV
2026年3月29日
hmv (UK) - Truro からの回答
Hi Charlie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Truro からの回答
Hi Mr
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was looking for a particular…
I was looking for a particular recording of a CD and I found the staff in Truro extremely helpful and very knowledgeable! Thank you !
2026年3月12日
hmv (UK) - Truro からの回答
Hi Bernadette
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The album was ordered to be collected…
The album was ordered to be collected from store. The vinyl was fine but album sleeve is damaged, better packing needed.
2026年3月5日
hmv (UK) - Truro からの回答
Hi Keith,
Thank you for your feedback.
We're sorry to hear that there was light damage to the sleeve and for any disappointment.
We will certainly pass your comments onto the relevant team for review.
Good communication regarding my order…
Good communication regarding my order and delivered to local HMV store ahead of schedule.
2026年3月1日
hmv (UK) - Truro からの回答
Hello Rog,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Truro からの回答
Hello Ms Clayden
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I ordered a Charli xcx wuthering…
I ordered a Charli xcx wuthering heights vinyl that said with every vinyl there is a free poster, I did not get a poster with my vinyl and am very disappointed!
2026年2月26日
hmv (UK) - Truro からの回答
Hi Hazel
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
hmv (UK) - Truro からの回答
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
So I ordered from HMV it pick from the…
So I ordered from HMV web site and pick it up from the shop as I did not know how big the parcel would be and would not be home.I go to the pay point at the shop and asked for it and was given it straight away so that was nice and quick. I go to HMV shop most Sundays to look around and do buy a DVD film .The staff are very helpful and quick in finding things in the shop that I can't find, and the shop is always very clean.
2026年2月16日
hmv (UK) - Truro からの回答
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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