Visited hmv store in wigan 30/10/24 gentleman called Steven went above and beyond his duties to help us purchase a record that we desperately wanted . He tried their website and no luck and then trie... もっと見る
企業が回答しました
所在地
所在地を変更Unit 1, 19 Grand Arcade,, WN1 1BH Wigan, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Two young female assistants behind counter today, one was dealing with an elderly man and one was dealing with my enquiry. She found what I wanted on the computer and ordered it. She was friendly and... もっと見る
企業が回答しました
It’s really a pleasure to deal with people in store who know their job and add the human face to online shopping. Having goods delivered is useful but we need the physical shop where we can interact a... もっと見る
企業が回答しました
Went in the shop on Saturday morning and placed an order for a DVD. Received notification throughout the process. Received notification that the DVD was in the store ready for picking up on the Tuesd... もっと見る
企業が回答しました
企業情報
hmv (UK) - Wigan について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Unit 1, 19 Grand Arcade,, WN1 1BH, Wigan, 英国
4.6
優良
173件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
hmv (UK) - Wigan からの回答
Hi Tony
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered the new PET NEEDS album click…
Ordered the new PET NEEDS album click and collect. Went to HMV, once I’d received the email to say it was there, and picked it up. No fuss - Nice and easy. Thank you
2024年2月21日
hmv (UK) - Wigan からの回答
Hi Kay
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Haunted Mansion & Highlander Endgame dvds
I ordered my dvds online and had them delivered. They were delivered on time and I am looking forward to watching them.
2024年2月24日
hmv (UK) - Wigan からの回答
Hi Kay
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Simple and easy online ordering
Easy, quick with excellent communication re my online order in store pick up.
2024年2月21日
hmv (UK) - Wigan からの回答
Hi .Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good experience in the shop
Good experience in the shop in that assistant give the best advice on ordering an item that was out of stock.
Delivery of item was on time.
2024年2月18日
hmv (UK) - Wigan からの回答
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly helpful staff
2024年2月11日
hmv (UK) - Wigan からの回答
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff very friendly and helpful
2024年1月24日
hmv (UK) - Wigan からの回答
Hi Louise
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent experience all around
Easy to find what I wanted and purchase online, easy to select collect from store, notified at each step of the shipping process up to arrival at store and available to collect. Staff in store great, very friendly and helpful
2024年1月20日
hmv (UK) - Wigan からの回答
Hi Douglas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great store and staff always helpful…
Great store and staff always helpful and a great experience. Love going there to brows and shop.
2024年1月22日
Very helpful when visiting the hmv…
Very helpful when visiting the hmv store in Wigan and also ordering on line hmv was easy and safe with fast delivery 😀 👍
2024年1月23日
hmv (UK) - Wigan からの回答
Hi Dougie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great staff.
Got what we wanted,had it delivered to the store. Great service friendly staff.
2024年1月17日
hmv (UK) - Wigan からの回答
Hi Olive
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to order and get refund
2024年1月18日
hmv (UK) - Wigan からの回答
Hi Sonja
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Shop order…
Made my order in shop and it was delivered to shop on time and I was kept informed of progress throughout
2024年1月11日
hmv (UK) - Wigan からの回答
Hi Alan,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The place to go
My son always says that HMV is the place to go when looking for what you want, so it is my first choice when I need to get what I need.
2024年1月10日
hmv (UK) - Wigan からの回答
Hi Alison
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great delivery and prices
2024年1月3日
hmv (UK) - Wigan からの回答
Hi Jonathan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff at the wigan store are…
The staff at the wigan store are friendly. Didn't have what I wanted in store but ordered it for me with choice of home or store delivery.
2023年12月26日
hmv (UK) - Wigan からの回答
Hi Ally
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered 2 CDs online
I ordered 2 CDs online it was really easy. They where delivered really quick in time for Christmas thank you.
2023年12月23日
hmv (UK) - Wigan からの回答
Hi Trevor,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I had to locate the parcel at the wrong…
I had to locate the parcel at the wrong address. I had given the shop assistant my correct address where I live..
2023年12月23日
hmv (UK) - Wigan からの回答
Hi Andrew
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Very helpful staff
2023年12月22日
hmv (UK) - Wigan からの回答
Hi Debra
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Wigan からの回答
Thank you Nick and merry christmas.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。