Super quick delivery and the item was absolutely perfect!! It was a gift for my family and they loved it! I would absolutely order again from hmv online!
企業が回答しました
所在地
所在地を変更Units 38 - 40, The Brooks, SO23 8QY Winchester, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Unfortunately I was not sent a ready to collect message until I had written to customer service and asked is my order ready. A day after customer service advised it was ready I had an email telling me... もっと見る
企業が回答しました
It's good that I can wait a few days before collecting my purchase. Not always possible with certain other suppliers! Winchester shop is well stocked and the staff are very helpful. I also purchased t... もっと見る
企業が回答しました
Assistants are always ready with a smile and a helpful attitude to assist with your query. They help locate items in store or look them up online. Personally I never experience an attitude to my age w... もっと見る
企業が回答しました
企業情報
hmv (UK) - Winchester について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Units 38 - 40, The Brooks, SO23 8QY, Winchester, 英国
4.7
優良
153件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service.
2024年4月17日
hmv (UK) - Winchester からの回答
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff helpful and friendly
Staff helpful and friendly. Quick and efficient system for ordering and delivering. Good range of stock.
2024年4月13日
hmv (UK) - Winchester からの回答
Hi Roderick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Winchester からの回答
Hi DavidandLinda
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The man who ordered my CD was very…
The man who ordered my CD was very Helpful And knowledgeable and very polite will certainly be using HMV again for my music collection. 10 out of 10 .👍
2024年4月11日
hmv (UK) - Winchester からの回答
Hi Philip
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Winchester からの回答
Hi Angela
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Winchester からの回答
Hi Georgina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Winchester からの回答
Hi customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I personally find all the staff nice…
I personally find all the staff nice and friendly also very helpful
2024年2月6日
hmv (UK) - Winchester からの回答
Hello Aaron
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Winchester からの回答
Hi martin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Stock
Stock, Price, Trackable delivery
Perfect
Highly recommended retailer
Love visiting our stores in Basingstoke
Southampton & Winchester, and always get a warm welcome - nothing is too for the team and we always get what we're looking for
2024年3月2日
hmv (UK) - Winchester からの回答
Hi Christopher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Winchester からの回答
Dear Ms Davis,
Thanks for leaving us a review.
Please be advised that your recent order was placed using our click & collect delivery option to our Winchester store, not home delivery.
I can confirm that this is ready to collect with your order confirmation email. Please note that should you be unable to collect the order, the store will return uncollected orders after 14 days from delivery, back to our warehouse for a refund.
Kind regards,
Customer Service Team
hmv.com
Good Customer Service!
Ordered a cd - as promised was promptly notified when it arrived - have ordered from this store before & always been satisfied with their customer service- Thank you Happy Customer
2024年2月2日
hmv (UK) - Winchester からの回答
Hi Jackie
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful friendly staff
2024年1月26日
hmv (UK) - Winchester からの回答
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff despite the error…
Very helpful staff despite the error made by the company in sending two of everything
2024年1月24日
hmv (UK) - Winchester からの回答
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff
2024年1月13日
hmv (UK) - Winchester からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Assistants are always ready with a…
Assistants are always ready with a smile and a helpful attitude to assist with your query. They help locate items in store or look them up online. Personally I never experience an attitude to my age which can happen in stores that are not HMV. If I'm not feeling great when I go in I always leave with smile. All staff make it a positive experience.
2024年1月5日
hmv (UK) - Winchester からの回答
Hi Carol
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly and really helpful
Order arrived quickly and communication was good. Staff were really helpful in the shop about something else I wanted
2024年1月2日
hmv (UK) - Winchester からの回答
Hi Sas
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent store staff very helpful…
Excellent store staff very helpful sourcing our orders
2023年12月16日
hmv (UK) - Winchester からの回答
Hello,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Orderd cd on line collected from store
Orderd cd on line collected from store, friendly staff and on time.
2023年12月29日
hmv (UK) - Winchester からの回答
Hi Malcolm
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Winchester からの回答
Hi Nicholas
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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