Super quick delivery and the item was absolutely perfect!! It was a gift for my family and they loved it! I would absolutely order again from hmv online!
企業が回答しました
所在地
所在地を変更Units 38 - 40, The Brooks, SO23 8QY Winchester, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Unfortunately I was not sent a ready to collect message until I had written to customer service and asked is my order ready. A day after customer service advised it was ready I had an email telling me... もっと見る
企業が回答しました
It's good that I can wait a few days before collecting my purchase. Not always possible with certain other suppliers! Winchester shop is well stocked and the staff are very helpful. I also purchased t... もっと見る
企業が回答しました
Assistants are always ready with a smile and a helpful attitude to assist with your query. They help locate items in store or look them up online. Personally I never experience an attitude to my age w... もっと見る
企業が回答しました
企業情報
hmv (UK) - Winchester について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
Units 38 - 40, The Brooks, SO23 8QY, Winchester, 英国
4.7
優良
153件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Visited HMV Winchester
Visited HMV Winchester, the assistant couldn’t have been more helpful, and ordered a CD for me which came 2 days later with only £2 postage.Overall very satisfied.
2023年10月16日
hmv (UK) - Winchester からの回答
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Winchester からの回答
Hi Diana
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Winchester からの回答
Hi Lewis
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Efficient online ordering and prompt delivery service.
The online ordering system is easy to use and the delivery to the local HMV shop was very prompt and was notified to me via e-mail. The CD purchased was already in stock and was very reasonable priced.
2023年9月24日
hmv (UK) - Winchester からの回答
Hi Charlie
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
People who worked there are really nice…
People who worked there are really nice 5 stars amazing people :)
2023年9月20日
hmv (UK) - Winchester からの回答
Hi Alan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Welcoming staff
Welcoming staff. No request is too much. They always greet customers with a smile. They are wonderful.
2023年9月11日
hmv (UK) - Winchester からの回答
Hi Siripen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - Winchester からの回答
Hi Heather
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Winchester からの回答
Hello Richard
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Winchester からの回答
Hi Aarakis
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff were friendly and helpful
The staff were friendly and helpful. Although they are busy they make sure you don't have to wait to be served.
2023年8月17日
hmv (UK) - Winchester からの回答
Hi jackie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Winchester からの回答
Hi Andy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service. Great product.
The server in the store was amazingly friendly and helpful - she investigated our product request and found it for us and sorted out delivery. It arrived shortly afterwards to our home address as promised. Brilliant.
2023年7月1日
hmv (UK) - Winchester からの回答
Hi Emma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The lady in the Southampton store…
The lady in the Southampton store sorted out my order to be delivered at the Winchester store. She was extremely helpful. Thereafter, you get me well informed about the progress of the order via emails. When I arrived at the Winchester store it was ready and waiting for me. Again a very polite and helpful lady there. Everything was so smooth. Thank you.
2023年6月26日
hmv (UK) - Winchester からの回答
Hello VW
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
My experience is always good
My experience is always good, the staff are very supported in helping to find DVDs that I am looking for, they are always very happy and polite.
2023年3月19日
hmv (UK) - Winchester からの回答
Hi Jay
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Not informed of order ready to collect.
Unfortunately I was not sent a ready to collect message until I had written to customer service and asked is my order ready. A day after customer service advised it was ready I had an email telling me it's ready. This was over a week after I received the dispatched email. Not sure what happened. As this is unlike Winchester stores customer service. This may be an online order issue.
2023年6月1日
hmv (UK) - Winchester からの回答
Hi Mark
Thank you for taking the time to leave us a review. We are sorry to hear about the issue with your recent order, apologies for any inconvenience caused.
Have a great day!
Unparalleled high standard
Efficient, friendly, helpful service. I have used this store for many years have never had issue or cause for complaint.
2023年5月26日
hmv (UK) - Winchester からの回答
Hi Shaun
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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